Looking for someone who can own your operations, not just assist with them?
I'm Mae, an Operations and Compliance Specialist with 8 years of experience across quality assurance, process design, and remote client support for US and EU-based companies. I'm not a generalist VA. I'm a specialist who happens to work remotely.
My background includes leading QA operations for global clients, managing ISO 9001-compliant manufacturing operations, and independently coordinating workflows, documentation, and reporting for remote clients, all with zero supervision required.
What I do exceptionally well:
**Operations & Workflow Management**
End-to-end coordination, scheduling, process execution, and operational documentation. I keep things moving and nothing falls through the cracks.
**SOP & Compliance Documentation**
I've built SOPs, quality manuals, audit frameworks, and CAPA systems from scratch in regulated industries. If you need structure, I'll create it.
**Data Reporting & Analysis**
SQL, Power BI, and advanced Excel. I don't just collect data, I turn it into decisions.
**Quality Assurance**
Root cause analysis, audit preparation, error reduction, and continuous improvement. I bring QA-level attention to detail to everything I touch.
**Cross-functional Communication**
Experienced working with remote teams, international stakeholders, and leadership, clear, professional, and proactive.
Tools I work with daily:
Microsoft Office Suite, Google Workspace, Slack, Notion, Trello, Zoom, Teams, Power BI, SQL, Canva, Loom, and more.
I'm available full-time, Philippine-based (UTC+8), and fully equipped for remote work. I take ownership of my deliverables and I don't need to be chased for updates.
If you want someone who will genuinely improve your operations, not just maintain them, I'm ready when you are.