Quality Assurance Officer
I worked as Quality Assurance officer under Support Divisionin online publishing of newspapers and magazine for 4 years. As a QA officer we ensure the quality of the digitized papers, we’re handling complaints from publishers and customers, we’re auditing the quality score of XML operators for monthly evaluation.Also, I worked as XML Profiler in the same company for almost 7 years. As a Profiler we are the front liner in handling emails and fixing escalations. I used MS Outlook for e