*Management skill (6 months Subject Matter Expert and 9 years Team Leader)
*Customer service skill and conflict resolution (6 months customer service - Technical Support).
*Knowledgeable with ms excel, ms office, ms power point, outlook, ms team, ryver, zoom.
*Knowledgeable of different carrier billing tools such as RSSX(verizon), Telegence(AT&T),Genesis(Tmobile), Sprint MVNO (sprint), and Cybersource(refund processing).
*Experienced in processing porting in number from different carrier, Trouble Ticket creation and handling managerial calls.
* Call, chat and email support.
*Experienced with google sheets, google drive, time doctor.
*Experienced in Linkedin, Instagram, Facebook reach out.
*Knowledgeable in Zoho(CRM, Sales IQ, Desk, Cliq, Campaign), Amazon Seller Central, Etsy, Walmart Seller Center, Smoke Cartel, Cratejoy, Share a sale, Webgility, SOS Inventory, Shipstation, Helium10, Authorize, Buisiness Track, Adobe Lightroom, and Active Campaign.
*Knowledgeable in processing dispute in USPS and UPS. *Knowledgeable in GoHighLevel, -----------, Clickup, and Slack.