Fast, reliable, flexible, hardworking, and detail-oriented Virtual Assistant! I am your Go-To Digital Partner for Unleashing Business Potential.

Services Offered:
Bookkeeping
Accounting
Executive Virtual Assistant
Real Estate Virtual Assistant
Social Media Management
Social Media Graphics<8efe80624d780eba0c6493ec45140364>Email Management
Admin Support
Online research
Customer Service

Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiency, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers.

Dynamic eCommerce Specialist | Data Analyst | Tech-Savvy Problem SolverI am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, a passionate and results-driven professional with a unique blend of skills in eCommerce, data analytics, and technical support. My expertise spans across platforms like Shopify, Meta Business Suite, Mailchimp, Clickfunnels, and Canva, where I've successfully optimized online business operations and crafted impactful digital marketing strategies.With a solid foundation in data analysis, I transform complex datasets into actionable insights, driving smarter decision-making and business growth. My technical prowess enables me to troubleshoot and resolve challenges efficiently, ensuring smooth operations and enhanced productivity.As a quick learner and creative thinker, I thrive on adapting to new technologies and delivering innovative solutions. Whether designing eye-catching visuals, producing engaging video content, or mastering live streaming with OBS Studio, I bring passion and precision to every task.I am excited to contribute my skills and dedication to your team, turning challenges into opportunities and delivering exceptional results. Let’s collaborate to achieve success!

I have over 14 years of experience in customer support and technical support, focused on resolving issues quickly, improving user satisfaction, and managing smooth daily operations. My expertise includes troubleshooting, problem-solving, and delivering dependable support that keeps teams and customers happy.

In addition to my core support skills, I have developed proficiency in AI tools and workflow automation using platforms like Zapier and Make. These skills help me automate repetitive tasks, streamline recruiting and onboarding workflows, and optimize email marketing campaigns, allowing businesses to save time and increase efficiency.

By combining hands-on customer care with practical automation solutions, I help founders, operations leaders, recruiters, and small business owners improve their workflows, reduce manual work, and scale effectively without losing the personal touch.

If you are looking for a reliable support specialist who understands both the human and technical sides of your business, let's connect.

Hi, I'm an Executive VA with a double degree in Operations and Agribusiness Management. I've worked in corporate and e-commerce settings, handling admin tasks, product research, supplier and courier claims, listings, launches, basic PPC, and customer support.

I'm organized, resourceful, and comfortable using tools like Notion, Canva, and Google Workspace. I use a reliable Apple setup with fast internet and a backup device.

My goal is to handle your daily tasks, allowing you to focus on growing your business.

E-commerce Technical Skills

? Product Research
? Supplier Sourcing
? Claims - Supplier and Courier
? Product Listing
?? Account Management
?? Customer service support
? Amazon Ads PPC
???? Basic Photoediting Skills (Photoshop and Canva)
? Executive Support
? Proficient in Microsoft Office (Word, Excel, PowerPoint) / Google Workspace

Tools:
Platforms I have experience with: Amazon, eBay, Etsy, Shopify, Walmart
Zendesk
Notion, Asana, Trello, Click-up, Upgrade to see actual info

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????14 Years of Experience in the BPO Industry
????Web3/NFT Project Administrator Since Feb 2021
???????Virtual Assistant
?Upgrade to see actual info Management/Moderator
???? Short-form Content Editor
????ADS Banner Design
????Podcast to Short-form Video Editor

Hi there! I know reading countless lengthy proposals is time-consuming and boring, so -HIRE ME.

How about we discuss ways in which I can assist your business?

????Ai Tools
?ChatGPT
?Copy.ai
?Upgrade to see actual info
?Tango
?Midjourney
?Descript

????web2 Tools
?Getresponse
?Gmail
?Outlook
???Skype
?RingCentral
?Slack
?Zopim
??Zendesk
?Zapier
?Asana
?Trello
?Google Workspace
?Ubersuggest
?Loom
?Filmora
?Adobe Photoshop
?Adobe Premiere Pro
?Canva
?eamViewer
?Anydesk
?Publer
?Tweetdeck
?Hootsuite

-Ej Upgrade to see actual info
beacons.ai/ejUpgrade to see actual info.eth
Passionate about adding value to people's lives

I am a Customer Service and Virtual Support Professional with over 9 years of experience assisting customers across phone, email, live chat, SMS, and social media channels. Throughout my career, I have supported customers for leading brands and service providers, including AT&T, T-Mobile, DIRECTV, Macy’s, Bloomingdale’s, healthcare organizations, e-commerce businesses, and legal service providers. My background includes handling customer inquiries, order processing, shipment tracking, billing concerns, technical troubleshooting, account management, refunds, returns, escalations, and customer retention. I have also served in leadership roles, coaching and supporting customer service teams to maintain high performance and customer satisfaction standards. I am experienced with a variety of CRM and support platforms, including Zendesk, Gorgias, Salesforce, HubSpot, Freshdesk, Zoho CRM, Shopify, ShipStation, ClickUp, Slack, Veracore, Propago, and Google Workspace. I adapt quickly to new systems and enjoy creating efficient workflows that improve both customer experience and team productivity. Key Skills & Expertise * Customer Support (Phone, Email, Chat, SMS & Social Media) * Order Management & Shipment Tracking * Shopify & E-commerce Support * Billing, Account Management & Technical Support * Customer Retention & Upselling * Escalation Resolution & Problem Solving * CRM Management & Ticket Handling * Data Entry & Documentation * Team Leadership & Coaching * Process Improvement & Workflow Management * Subscription & Membership Support * Administrative & Virtual Assistant Support What Sets Me Apart? I believe great customer service goes beyond solving problems. It’s about building trust, creating positive experiences, and representing a brand with professionalism and care. I take ownership of my work, communicate effectively, and treat every customer interaction as an opportunity to strengthen customer loyalty and support business growth. Let’s connect and discuss how I can help your business deliver exceptional customer experiences and achieve its goals.

With five years of experience, I have successfully delivered over 40+ projects. Drawing upon my expertise in technical support, administrative assistance, and project management, I'm committed to providing impactful and efficient solutions tailored to exceed your expectations.

My skills include:
- Technical Support (Zendesk, Jira, Github, Figma, SQL, Markdown, HTML, CSS, Java, Linux, Python)
- Amazon Web Services (EC2, VPC, Systems Manager, CloudFormation, S3, IAM, CloudWatch, Lambda)
- Admin Assistance (Trello, ClickUp, HubSpot, Asana, Slack, Airtable, Loom, Keap) Social Media Management (Creator Studio, Hootsuite, Tailwind)
- Website Development/Management (Shopify, WordPress, Squarespace, Wix, Google Site)
- AI Content Creation (ChatGPT4, Copilot, Gemini, DALL-E)
- Graphic Design (Canva, Adobe Photoshop, InDesign, Lightroom)
- UI/UX Design (Figma)
- Video Editing (Vegas Pro, Wave, InShot, CapCut, Filmora)
- Text to Speech (ElevenLabs, PlayHT)
- Speech to Text (Otter, Descript)
- Cryptocurrency Research (DeFi, Airdrops, NFTs)
- Facebook Advertising (Facebook Business Manager)
- eCommerce (Shopify, Amazon, Dropshipping)
- Lead Generation (LinkedIn Sales Navigator, Crunchbase)
- Email Outreach/Email Marketing (Klaviyo, Reply, Apollo, ConvertKit, Mailchimp)

Thank you for viewing my profile. Feel free to check all my past works and message me if you want to collaborate. Hoping to hear from you soon!

A results-oriented remote professional with 7+ years of international experience across SaaS, blockchain, healthcare, and nonprofit sectors. I specialize in customer success, executive assistance, remote team coordination, and IT support — blending technical skills with strategic operations to help companies grow efficiently.
I’ve worked with clients from Japan, the U.S., Europe, and Asia, driving success through CRM oversight, project coordination, billing management, and leadership support. My background in data analysis, automation, and Linux systems equips me to optimize operations, enhance customer experiences, and support forward-thinking tech teams.

I help entrepreneurs streamline their business operations through virtual assistance, website management, web design, email marketing, automation, and organized systems. My experience includes WordPress & Wix website design and updates, HTML email development, Mailchimp automation, SEO optimization, lead generation workflows, brand asset creation, content management, and SOP documentation.

I'm detail-oriented, proactive, and a fast learner who enjoys turning ideas into polished, user-friendly solutions. Whether it's managing websites, optimizing workflows, or handling day-to-day administrative tasks, I focus on clean execution, reliable communication, and delivering high-quality work that helps businesses save time and grow efficiently.

If you’re feeling overwhelmed by a mountain of tasks and your to-do list is longer than your favorite Netflix series, you’re not alone. Many entrepreneurs struggle to balance admin work with their passion projects.Enter me—your General Virtual Assistant! I’m here to take the weight off your shoulders, streamline your day-to-day operations, and help you focus on what really matters: growing your business!Imagine what you could accomplish if you weren’t bogged down by emails, scheduling, and all those little details. With me on your team, you’ll gain back precious hours to brainstorm, connect with clients, or even take that well-deserved break.Here’s how I can help you:Email Management: I’ll sort through your inbox, prioritize important messages, and keep your communications flowing Upgrade to see actual infolendar Coordination: No more double-booked meetings! I’ll manage your calendar, schedule appointments, and send reminders.Task Organization: Say goodbye to chaos! I’ll help you organize your tasks and deadlines so you can stay on top of everything.Research & Data Entry: Need information quickly? I’ll conduct research and handle data entry with precision.Customer Support: I’ll provide friendly and timely responses to your clients, ensuring they feel valued and heard.I handle the time-consuming, tedious stuff—think data entry, customer service, scheduling, and inbox management—so you can focus on leveling up. I’m detail-oriented, super organized, and ready to help you get back to doing what you love. Ready to make your life easier? Let’s work together!

Hi there!

I am a proactive Virtual Assistant and Creative Graphic Designer dedicated to helping busy entrepreneurs and business owners reclaim their time and scale their online presence. By blending technical reliability, strong organizational habits, and a sharp eye for visual design, I handle the essential daily tasks so you can focus entirely on growing your business.

I thrive in fast-paced environments where I can act as a reliable partner—whether that means managing digital assets, streamlining administrative workflows, or turning complex ideas into clean, engaging visual content.

Core Expertise & How I Can Help You:
Graphics & Multimedia: Crafting high-converting social media graphics, promotional materials, and clean visual layouts using Canva and Adobe tools.

Social Media Management: Creating aesthetic content calendars, organizing digital assets, and scheduling posts to maintain a consistent online brand.

Administrative Support: Managing emails, organizing files, data entry, and handling repetitive tasks with high attention to detail.

Technical Troubleshooting: Quick to learn new software, platforms, and automated workflows to keep your operations running smoothly.

Tools I Use Daily:
Design: Canva, Adobe Photoshop, Illustrator

Productivity & Admin: Google Workspace, Microsoft Office, Notion

Communication & Management: Trello, Slack, Zoom

Why Work With Me?
I understand that clear communication and reliability are the foundations of a successful remote partnership. I don’t just wait to be told what to do; I look at diagrams, workflows, or project guidelines, analyze them independently, and execute them efficiently. I am highly adaptable, eager to learn your specific business systems, and committed to delivering high-quality work on time, every time.


Let’s connect and discuss how I can take the weight off your shoulders. I look forward to working with you!

If you’re feeling overwhelmed by a mountain of tasks and your to-do list is longer than your favorite Netflix series, you’re not alone. Many entrepreneurs struggle to balance admin work with their passion projects.
Enter me—your General Virtual Assistant! I’m here to take the weight off your shoulders, streamline your day-to-day operations, and help you focus on what really matters: growing your business!
Imagine what you could accomplish if you weren’t bogged down by emails, scheduling, and all those little details. With me on your team, you’ll gain back precious hours to brainstorm, connect with clients, or even take that well-deserved break.
Here’s how I can help you:
Email Management: I’ll sort through your inbox, prioritize important messages, and keep your communications flowing smoothly.
Calendar Coordination: No more double-booked meetings! I’ll manage your calendar, schedule appointments, and send reminders.
Task Organization: Say goodbye to chaos! I’ll help you organize your tasks and deadlines so you can stay on top of everything.
Research & Data Entry: Need information quickly? I’ll conduct research and handle data entry with precision.
Customer Support: I’ll provide friendly and timely responses to your clients, ensuring they feel valued and heard.
I handle the time-consuming, tedious stuff—think data entry, customer service, scheduling, and inbox management—so you can focus on leveling up. I’m detail-oriented, super organized, and ready to help you get back to doing what you love. Ready to make your life easier? Let’s work together!

Certified Xero Advisor | Certified QuickBooks Online
ProAdvisor

I’m a full-time Bookkeeper and Accounting Professional with over seven years of corporate experience, specializing in account management, bank and account reconciliations, and the preparation of accurate financial reports that support business growth. This background has strengthened my attention to detail, compliance standards, and efficiency in handling financial records.

In addition to my full-time role, I also work part-time as a bookkeeper for a US-based client, providing remote bookkeeping services tailored to her business needs. This experience has allowed me to further develop my skills in virtual collaboration and client-focused financial support.

I am proficient in QuickBooks Online, Xero, and Excel, and I leverage these tools to streamline processes, minimize errors, and deliver clear, organized financial insights.

Beyond accuracy, I take pride in communicating financial information in a way that helps clients make informed and confident decisions. From managing AP/AR and reconciling accounts to preparing financial statements, I consistently deliver timely, reliable, and detail-oriented bookkeeping services.

*What I Can Do for You:

> Xero / QuickBooks Online Setup
-Create and set up Xero or QBO
accounts from scratch
-Customize Chart of Accounts to
match your business structure
-Set up secure bank feeds for
automatic transaction imports
-Connect and reconcile bank and
credit card accounts
-Add and manage customers,
vendors, and employees
-Customize dashboards with key
financial metrics

> Ongoing Bookkeeping
-Chart of Accounts maintenance
-Uploading and categorizing bank transactions
-Multi-currency transaction handling
-Sales invoices, bills, and purchase orders
-Accounts Payable & Accounts Receivable management
-Bank and credit card reconciliation
-Monthly Financial Reports (Profit & Loss, Balance Sheet)

>Catch-Up Bookkeeping
-Collect and organize past financial documents
-Enter and properly categorize historical transactions
-Reconcile bank and credit card statements
-Adjust balances for accurate financial positioning
-Generate P&L and Balance Sheet reports
-Maintain clean, organized, and audit-ready records

>Clean-Up Bookkeeping
-Review transactions to identify errors, duplicates, or discrepancies
-Reconcile all accounts
-Correct misclassifications and posting errors
-Reconcile outstanding AR and AP balances
-Deliver updated and accurate financial statements

>Software & Tools
-Xero
-QuickBooks Online
-Microsoft Excel
-PayPal
-Slack

*Why Hire Me?
>Corporate-trained bookkeeping standards
>Detail-oriented and compliance-focused
>Accurate, confidential, and timely service
>Clear communication and dependable support

>Let’s bring corporate-level discipline and clarity to your books—message me today!

I am a highly experienced Technical Support Specialist, IT Engineer, and Executive Virtual Assistant with over 5 years of experience optimizing business workflows, managing IT operations, and providing remote administrative support for international clients, MSPs, and global enterprises (including Accenture).

With a strong foundation in Level 1 & Level 2 technical support and B2B business operations, I bridge the gap between technical complexity and smooth administrative execution. I leverage modern AI productivity tools (like ChatGPT and Claude) to automate repetitive tasks, improve documentation, and deliver high-quality results with speed and efficiency.