I help business owners and teams stay organized, responsive, and on top of their operations — managing communications, CRM systems, meeting follow-ups, and day-to-day admin so nothing falls through the cracks.

I'm currently a Communications Manager / Virtual Assistant for a US-based entrepreneur, where I:
- Manage email, WhatsApp, and Zoom communications using a Zero Inbox Protocol, drafting replies in the client's voice
- Turn meeting recordings into structured summaries, action plans, and task assignments
- Maintain and clean up CRM data in ClickUp across multiple active projects
- Coordinate task delegation and follow-ups across a multi-person remote team
- Handle general administrative support and ad-hoc requests with strong attention to detail and confidentiality

Before this, I worked as an Incident Management Specialist at TaskUs (Uber), handling high-volume case triage and documentation in Jira; as a freelance Assistant Bookkeeper using Xero to manage financial records and reconciliations; and as an Administrative Assistant supporting records and coordination in a university setting.

How can I support your business:
- Inbox, calendar, and communications management
- CRM data entry and clean-up
- Meeting transcription, summaries, and action-item tracking
- Document and presentation formatting (Word & PowerPoint)
- Bookkeeping support and financial record tracking
- Task tracking, follow-ups, and workflow organization

Tools: Google Workspace, Microsoft 365, ClickUp, Trello, Jira, Slack, Calendly, Fireflies, Xero, QuickBooks, Canva

I focus on accuracy, reliability, and clear communication — so you can stay focused on growing your business while the day-to-day runs smoothly.

Here’s what I can help you with:
Virtual Assistance (Email Management, Calendar Scheduling, Data Entry, Telesales, Telemarketing, Data base gathering)
Social Media Management (Content Creation, Scheduling, Engagement)
Graphic Design (Canva)
Customer Support (Email/Chat/DMs, Phone Calling)
Tools I use:
Canva
Google Workspace, Microsoft Office
Zoom, Skype
ChatGPT (prompt writing and optimization)
Why hire me? I’m reliable, easy to communicate with, and committed to helping your business succeed. I'm always looking to learn and improve my skills. Let's work together and achieve your goals!

I specialize in email handling and inbox optimization, ensuring smooth communication and organized workflows. With skills in calendar and meeting scheduling, I help teams stay productive and on track. I also provide customer support with professionalism and empathy, while managing social media accounts to strengthen online presence and engagement.
?
?I want to be known as a reliable, detail-oriented, and efficient professional who brings clarity, organization, and value to every task I handle.
?