Managing duties to facilitate smooth workflow and operational
efficiency. Devoted professional proactively and quickly identifies best
course of action for given scenarios. Confident handling tasks
independently and in teams with highly organized approach to
-----------anized and dependable candidate successful at managing
multiple priorities with a positive attitude. Willingness to take on added
responsibilities to meet team goals

Certified Lean Six Sigma White Belt (CLSSWB) with over 6 years of experience in medical records retrieval, healthcare operations, and client account management. Skilled in coordinating with medical providers, handling authorizations and subpoenas, and ensuring HIPAA compliance. Proven ability to streamline record retrieval processes, manage multiple client accounts, and lead high-performing teams to meet quality and turnaround goals.

Proactive Executive Assistant with 3+ years of experience supporting C-level executives and senior leaders. Expertise in calendar and inbox management, travel coordination, meeting preparation, and stakeholder communication. Known for improving operational efficiency, managing competing priorities, and maintaining strict confidentiality. Highly proficient in Microsoft Office, Google Workspace, and virtual collaboration tools.

I am a licensed Attorney in the Philippines and a Juris Doctor graduate. Efficient, goal-oriented and result-driven licensed legal practitioner with years of experience in a fast-paced legal service company, proficient in legal research, document review and client relations with excellent communication and collaboration skills. Recognized for strong analytical skills with the ability to accurately key, convert and edit data. Skilled in contract review, CRM data entry, document control, stakeholder communication, and workflow coordination. Experienced in handling legal correspondence, tracking deadlines, maintaining audit-ready records, and ensuring accuracy in compliance-related processes.

With over 18 years of experience, starting in 2008, I specialize in personal injury support, litigation cases, medical records management, and high-volume case handling. I don’t just assist—I drive cases forward, follow up relentlessly, and make sure your team stays ahead of deadlines and fully prepared.

If you need someone who can take ownership of your cases, keep everything organized, and ensure nothing falls through the cracks, I'm the person you hire.

What I Bring to Your Firm:

* End-to-End Case Support: I provide strong support throughout the case process, ensuring smooth and organized case flow from pre-litigation through resolution, maintaining accuracy and efficiency at every stage.
* Medical Records Expertise: Fast, accurate requests and aggressive follow-ups with providers and insurers (HIPAA compliant—I am HIPAA Certified)
* Deadline Control: SOL tracking, calendar management, and proactive follow-ups so nothing is missed
* Client Communication: Professional, responsive, and client-focused—keeping clients informed and satisfied
* Appeals & Coordination: Experienced in handling complex follow-ups and resolving delays efficiently
* Flawless Documentation: Organized case files, clean records, and ready-to-use legal documents
Systems & Tools I Al Ready Tools
* MyCase, Smokeball, Arctrieval, Datavant, Salesforce, Filevine, Clio, plus Adobe PDF and other legal/admin tools.


Why Clients Choose Me:

* I work efficiently while maintaining a high level of accuracy
* I consistently follow through on tasks with no missed deadlines or overlooked details
* I require minimal supervision and can quickly adapt to existing workflows
* With experience as a Customer Success Manager / Team Leader and Process Trainer, I understand - performance standards, accountability, and delivering results
* I am fully experienced and well-equipped to thrive in remote work environments
* I don’t end my day until all tasks are completed and properly done.

I understand that in personal injury law, speed, organization, and consistent follow-up directly impact case outcomes and revenue—and that’s exactly where I deliver.

If you’re looking for someone who can step in, take control of the workload, and immediately add value, let’s talk.

I’m a versatile professional with experience in Asset Management, Social Media Management, and Medical Records Retrieval. I help businesses stay organized, visible, and efficient—whether it’s managing digital assets, growing online presence, or handling sensitive records with accuracy and confidentiality.

Detail-oriented, reliable, and quick to adapt, I bring both administrative strength and creative thinking to every task. I’m committed to delivering high-quality work, meeting deadlines, and making operations smoother for my clients.

Medical and Mental Health Billing
Medical and Mental Health Virtual Assistant
Records Management
Computer literate
Customer Service
Excellent English Communication Skills both in writing and speaking<8efe80624d780eba0c6493ec45140364>Email Handling
Calendar Management
Online Research
Process Improvement / Tools improvement
Files Organization
Insurance verification

Data entry, Email management, Calendar management, Data Validation, Excel, Google Sheets

I am a dedicated and detail-oriented professional with experience in database management, appointment setting, and customer support. I have worked in fast-paced environments where accuracy, organization, and clear communication are essential to delivering results. I take pride in being reliable, proactive, and focused on quality work. My goal is to help businesses stay organized, improve efficiency, and maintain strong communication with their clients. I am always open to learning new skills and improving my performance to meet the needs of the role.

Certified Medical Coder
Mitigation / Litigation Case Manager
Risk Adjustment / HCC coding
ICD-10-CM, CPT Codes
Medical claims processing
Medical / legal records review
Transcription

Enthusiastic and data-oriented Digital Marketing professional with a strong foundation in content creation, social media management, and SEO principles, eager to contribute to a dynamic and innovative marketing team.

Friendly Virtual Assistant is adept at working in diverse lines of business and customer service.

As an Operations Manager, I have a diverse set of skills that enable me to oversee and optimize various business processes. These include:

Strategic planning: I am proficient in developing and executing business strategies that align with organizational goals and objectives.

Process optimization: I have expertise in analyzing business processes, identifying areas for improvement, and implementing changes to increase efficiency and productivity.

Project management: I possess strong project management skills, including planning, organizing, and overseeing projects from initiation to completion.

Leadership: I have a proven track record of leading and motivating teams to achieve business goals and objectives.

Budgeting and financial management: I am proficient in managing budgets, forecasting financial performance, and identifying opportunities for cost savings.

Additionally, as a Records Retrieval Specialist, I possess specialized skills that enable me to retrieve and manage critical information for organizations. These include:

Record management: I have expertise in managing physical and electronic records, including organizing, indexing, and retrieving records as ----------- rmation retrieval: I possess strong research and analytical skills that enable me to locate and retrieve critical information from various sources, including databases and ----------- pliance: I am familiar with relevant laws and regulations governing records management and retrieval, ensuring that all processes comply with applicable ----------- munication: I possess excellent communication skills, including the ability to convey complex information in a clear and concise manner.

Attention to detail: I am detail-oriented, ensuring that all records are accurate, complete, and up-to-date.

My Website: -----------


With over 7 years of experience in administrative and legal support, my focus has been helping teams stay organized, efficient, and on top of their workload especially in fast-paced personal injury environments.

Started as a Learning Integration Specialist, supporting schools in implementing online learning systems. This included training administrators, teachers, students, and even parents, creating instructional materials, and providing ongoing technical support. That experience built a strong foundation in communication, training, and problem-solving.

Transitioned into the legal field as a Medical Records Coordinator and Legal Assistant, handling the full process of requesting and organizing medical and billing records, drafting legal documents (LORs, request letters, lien notices), and maintaining accurate case documentation. Daily coordination with healthcare providers, insurance companies, and even police departments helped ensure cases moved forward smoothly and efficiently.

Recently worked as a Lien Negotiator, focusing on verifying balances, identifying billing discrepancies, and negotiating reductions with providers to help maximize client settlements.

Highly experienced with tools like Filevine, Salesforce, Google Workspace, Microsoft Office, and platforms such as ChartSwap, MRO, and Datavant. Known for being detail-oriented, reliable, and easy to work with able to manage multiple tasks while maintaining accuracy and meeting deadlines.

Currently looking for a long-term opportunity to support a team, add value, and grow professionally.

I am a proactive and detail-oriented professional with over three years of experience in customer service and legal support. I’ve managed case workflows, coordinated medical records, and kept clients informed throughout hearings and appeals, while handling sensitive information with strict confidentiality. Experienced in high-volume customer support, team coordination, and problem-solving under pressure, I excel at streamlining processes, maintaining accuracy, and delivering excellent client experiences. Reliable, organized, and results-driven, I am ready to contribute effectively in a remote professional environment.