Busy professionals lose valuable 10+ hours to administrative tasks weekly. I take those responsibilities off your plate and give you the time back to focus on what matters most.

I am an Executive Virtual Assistant with 3+ years of professional experience in customer service, administrative support, data entry, business operations, and finance. I help professionals stay organized, save time by taking administrative tasks, managing emails and calendars, coordinating travel and meeting schedules, handling data and communication tasks, and ensuring daily operations run smoothly. With a proactive mindset, strong attention to detail, and a commitment to excellence, I create organized systems and provide reliable support that enables business owners and executives to stay focused on their highest priorities.

I am proficient in a wide range of productivity, communication, and project management tools that support seamless collaboration and efficient operations.

Tools I Use:
• Google Workspace
• Microsoft 365
• Slack
• Notion
• Asana
• Trello
• Zoom
• Loom
• ChatGPT
• Grammarly
• Canva
• CapCut
• Snapseed

Areas of Expertise:
• Calendar Management
• Email Triage
• Cross-time zone Scheduling
• Travel Coordination
• Meeting Documentation
• Data Entry
• Administrative Support
• Project Management

Let's connect! I'm open to part-time (preferably) or full-time remote roles. Message me or email -----------

I design internal operating systems that eliminate chaos, automate workflows, and give founders real visibility into their business.

Backed by leadership experience in healthcare operations and executive support, I specialize in building scalable workflows using Microsoft 365 tools such as Power Automate, SharePoint, Planner, Loop, and Teams. I design SOPs, KPI dashboards, onboarding systems, and milestone trackers that reduce manual work and improve visibility.

Previously led a high-performing healthcare support team at Everise, handling escalations, compliance (HIPAA/FWA), QA coaching, and performance management. Promoted into leadership based on performance and operational discipline.

Core strengths:
• Operations Management
• Executive Support (C-Suite)
• Workflow Automation
• KPI & OKR Tracking
• SOP Development
• Escalation & Compliance Handling
• Microsoft 365 Systems Design

What I Build for Clients:
• Automated onboarding workflows
• Invoice and milestone trackers
• Executive dashboards
• KPI reporting systems
• Escalation SOP frameworks
• Microsoft 365 internal operating systems

If you need someone who can not only execute tasks but build systems that scale, let’s connect.

I helps busy business owners and teams stay organized and on track. I handle the behind-the-scenes tasks so you can focus on growing your business without feeling overwhelmed.

I support clients with admin tasks like email and calendar management, data entry, document preparation, and customer coordination. I’m detail-oriented, easy to work with, and quick to learn new tools and systems.
I believe in clear communication, reliability, and getting things done right the first time. If you’re looking for a virtual assistant who’s proactive, dependable, and low-stress to work with, let’s connect.

<8efe80624d780eba0c6493ec45140364>Email: -----------
WhatsApp:-----------

https://----------------------.-----------nva.site/

Senior Support for Microsoft 365 Administration

I support busy teams by keeping their schedules, documents, and communication organized. My background includes administrative work, student organization leadership, office support, and a teaching internship, which helped me develop strong coordination and documentation skills. I’m comfortable working behind the scenes to keep tasks moving and make sure information is easy to access.

I handle calendar management, email sorting, data entry, record updates, file organization, and basic reporting. I’ve also assisted in event planning, prepared meeting minutes, updated databases, managed internal announcements, and created simple visual materials. In every role, I focus on accuracy, clear communication, and meeting deadlines.

I work confidently with Google Workspace, Microsoft 365, Canva, and AI tools. I’m also familiar with Zoom, Google Meet, Slack, Trello, and Notion. Whether you need help organizing documents, preparing materials, supporting daily operations, or managing communication tasks, I adapt quickly and keep things in order.

If you’re looking for someone reliable, detail-oriented, and easy to work with, I’d be happy to support your team.

Accumulated six years of experience in Microsoft 365 administration, primarily focused on user access and permission management, as well as expertise in troubleshooting hardware and software concerns. Skilled in various Microsoft cloud applications and services, mainly Azure Active Directory, Microsoft Teams, Exchange Online, OneDrive for Business, and Security & Compliance solutions.

Dynamic and detail oriented IT professional with 7+ years of experience in technical support, cloud technologies, and security compliance. I specialize in Microsoft 365 administration, end user support, and workflow automation using tools like N8N, Zapier, and Go High Level.
I help businesses streamline operations by:
Resolving complex Microsoft 365 issues (Outlook, Teams, Exchange Online, SharePoint, OneDrive)
Automating repetitive tasks and integrating apps for efficiency
Managing user accounts, licenses, and compliance to ensure smooth operations
Delivering clear documentation and proactive troubleshooting that reduces downtime
Clients value my ability to exceed SLA timelines, provide scalable solutions, and communicate with empathy and precision. Whether you need enterprise?level support or automation to save hours of manual work, I bring both technical expertise and a collaborative approach.
Skills:
Microsoft 365 Administration (Exchange Online, SharePoint, OneDrive, Teams)
Active Directory & Intune
Security & Compliance Center
Windows 10/11 Troubleshooting
Gsuite Administration
Networking & End?User Support
PowerShell Scripting
Desktop & Remote Support
AI Automation (N8N, Zapier, Go High Level)

I am an IT Support and Service Desk professional with experience in technical troubleshooting, user support, and IT operations in remote and fast-paced environments.

I specialize in resolving technical issues, managing service desk tickets, and supporting end users across Windows environments and SaaS platforms. My experience includes user account management, access provisioning, password resets, and supporting tools such as Microsoft 365, Entra ID, Zendesk, ServiceNow, Slack, AnyDesk, and TeamViewer.

I have worked in environments where accuracy, structure, and attention to detail are critical, especially when handling user requests, system access, and issue resolution within defined service levels. I am comfortable working independently, following processes, and ensuring that tasks are completed correctly and efficiently.

My core strengths include problem-solving, clear communication, and maintaining a consistent focus on quality support. I enjoy understanding technical issues, identifying root causes, and ensuring users receive timely and effective solutions.

I am currently seeking opportunities in IT Support, Service Desk, and SaaS administration roles where I can contribute to user support operations, identity and access management, and technical troubleshooting in a remote or international setting.

I am open to both Tier 1 and Tier 2 support roles where I can continue to grow and add value through reliable execution, technical skill, and strong customer service.

IT Support Specialist and Helpdesk Technician with over 6 years of experience providing technical support, MSP support, customer service, and remote IT assistance for clients across the US, Canada, and Australia. Experienced in Microsoft 365 administration, Azure AD / Entra ID, Outlook, Teams, SharePoint, OneDrive, Windows and Mac OS troubleshooting, VPN and firewall configuration, network diagnostics, remote desktop support, ticketing systems, POS support, CCTV/security systems, and hardware/software troubleshooting. Skilled in resolving technical issues independently, managing escalations, creating SOP documentation, and delivering excellent support in fast-paced remote environments.

IT professional experienced in Service Desk, Infrastructure Support, and Workforce Management, with strong exposure to i----------- handling, monitoring, documentation, and cross-team collaboration. CompTIA Security+ certified with a solid foundation in security best practices, endpoint support, and operational IT processes.

I help businesses manage their CRM, automate workflows, and improve day-to-day operations. I’ve worked with international clients and handled systems with 100+ users, making sure processes are organized, data is accurate, and tasks are completed on time.

I can support you with:

- CRM management and updates
- Workflow automation (approvals, email triggers, notifications)
- Process improvement and task organization
- Client communication and coordination

I’m reliable, detail-oriented, and easy to work with. I’m also comfortable working in US, UK, or AU time zones.

If you’re looking for someone who can both manage your systems and support your operations, I’d be happy to help.

Technical Virtual Assistant | IT Support | Microsoft 365 Admin | Helpdesk Specialist

I help business owners manage their technical operations and backend systems efficiently, so they can focus on growth.

With 5+ years of experience in IT support, infrastructure management, and operations coordination, I combine technical expertise with high-level virtual assistance. I manage IT systems, monitor infrastructure, handle billing processes, coordinate technicians, and maintain organized workflows.
I’m experienced in both technical execution and operational support, meaning I don’t just complete tasks, I improve systems.
If you need someone who understands networks, users, hardware, documentation, billing, and client communication, all in one, I can support your business end-to-end.

What I Can Do For You

IT & Infrastructure Management
• Network monitoring and system performance oversight
• Troubleshooting complex technical issues
• Root cause analysis and long-term solutions
• User account management (Microsoft 365, VPN, business systems)
• Hardware and software setup
• VMware infrastructure support
• Documentation of IT systems and configurations

Crypto Mining & Technical Operations
• ASIC miner configuration and monitoring
• Performance optimization and troubleshooting
• Coordination with technicians for repairs
• Repair status communication with clients
• Facility coordination and maintenance tracking
• Power usage monitoring and reporting

Operations & Administrative Support
• Process documentation and SOP creation
• Workflow and task coordination
• Asset and inventory tracking
• File organization and system documentation
• Data entry and reporting

Billing & Client Communication
• High-volume invoice generation
• Power billing computation
• Repair cost documentation
• Client follow-ups and updates
• Professional email communication
• Confidential data handling

Core Strengths
• IT Operations Management
• Technical Team Leadership
• Systems & Infrastructure Monitoring
• Technical Escalation Handling
• Virtual Assistance
• Operations Coordination
• Invoicing & Billing Management
• Process Improvement
• Documentation & SOP Development
• Client Communication
• Remote Support
• Detail-Oriented Execution

IT and Information Security leader with 16 years of experience building IT functions, developing governance frameworks, creating security policies, implementing NIST/CIS-aligned controls, and leading Microsoft 365 and cybersecurity initiatives across enterprise environments.

Results-driven IT Service Desk Analyst with 10 years of combined experience providing remote technical support across MSP, healthcare, enterprise, and legal environments. Skilled in Microsoft 365, Azure AD (Entra ID), Active Directory, Intune, Citrix, VPN, MFA, Azure Virtual Desktop, and endpoint troubleshooting.

Experienced in handling Tier 1 and Tier 2 support, identity and access management, incident escalation, user onboarding, remote troubleshooting, and SLA-driven ticket management. Proven ability to support multiple client environments while delivering excellent customer service and end-to-end ticket ownership.

Strong background working with law firms, healthcare organizations, and managed service providers, supporting both technical and non-technical users in fast-paced environments. Adept at collaborating with infrastructure, cybersecurity, and operations teams to resolve complex technical issues efficiently.

Tools & Technologies:
Microsoft 365 • Entra ID (Azure AD) • Active Directory • Intune • Azure Virtual Desktop • Citrix • VPN • ServiceNow • Freshdesk • Cherwell • Outlook • Teams • Exchange Online • SharePoint • OneDrive • MFA • Windows 10/11 • Windows Server • Cisco AnyConnect • GlobalProtect • Zscaler • -----------cast

Currently pursuing Microsoft Azure Fundamentals (AZ-900).