I am a Real Estate Virtual Assistant and Property Management Administrative Specialist with 8+ years of experience across real estate, virtual assistance, customer service, quality assurance, lead generation, and administrative support.
I support property management, handling leases and contracts, rent collection tracking, work orders and repairs coordination, tenant communication, inspections, quarterly check-ins, SOP updates, CRM updates, and financial tracking. I work closely with tenants, Realtors, investors, landlords, and vendors to ensure smooth daily operations and clear communication.
Before real estate, I built a strong foundation in the BPO industry, including a promotion to Quality Assurance Specialist. In this role, I evaluated calls, chats, and emails, created weekly and monthly performance reports, and ensured service quality across onshore and offshore teams. This experience sharpened my attention to detail, documentation skills, and process improvement mindset.
I have also worked as a Virtual Assistant for multiple companies, providing:
CRM and LinkedIn Sales Navigator lead management
Lead generation and data scraping
Transaction coordination and data entry
<8efe80624d780eba0c6493ec45140364>Email and calendar management
Customer support via phone, chat, and email
First-line writing, basic editing, and content support
My background in customer service, quality assurance, and administration allows me to handle sensitive situations professionally, maintain accurate records, and support fast-paced teams with minimal supervision.
I am known for being reliable, organized, and proactive, with the ability to manage multiple tasks, follow processes, and communicate clearly. I'm seeking long-term opportunities where I can support real estate businesses, property managers, or growing teams with dependable administrative and operational support.