I can do any job but I'm still a working in progress

I am a detail-oriented Virtual Assistant with over 5 years of experience in U.S. property management support, maintenance coordination, and customer service. I?ve worked with residential and commercial properties, handling work orders, vendor coordination, tenant communication, and emergency maintenance requests.

My background includes roles as a Maintenance Coordinator, Estimator/Designer, and Cost Engineer, which gives me a strong technical and operational foundation. I?m comfortable managing high-volume maintenance tickets, prioritizing urgent issues, and ensuring timely resolution while keeping owners and tenants informed.

Core Experience & Skills:

1.Maintenance coordination (U.S. property management)
2.Work order management & dispatch
3.Vendor follow-ups and scheduling
4.Tenant and owner communication
5.Emergency maintenance handling
6.CRM and property management software
7.Customer service and conflict resolution
8.Administrative and operations support

Software & Tools:
1.Buildium
2.Property Meld
3.Revela
4.GoHighLevel CRM
5.Google Workspace
6.Microsoft Office

Im reliable, organized, and used to working independently in remote roles. I focus on accuracy, response time, and clear communication. My goal is to help property managers run smoother operations and keep maintenance issues under control.

I can rank your website's valuable keywords higher in Google, and increase your visibility and Organic Traffic online. Proper On-page SEO and Off-page SEO and improve your Google Business profile. Regular site audit and reports via Analytics is necessary.

I’m a Virtual Assistant with 3 years of hands-on experience supporting clients with daily operations and behind-the-scenes tasks. I help keep things running smoothly by managing emails, organizing schedules, handling data entry, and taking care of day-to-day admin work so you can focus on bigger priorities.

Alongside that, I work on photo and video editing, turning raw content into polished visuals that are ready for social media and online use. I pay attention to details that make content stand out, making sure everything looks clean, engaging, and aligned with your brand.

I’m someone who values consistency, clear communication, and getting things done properly. I’m comfortable following systems, learning new tools, and adjusting to different workflows. If you need someone who can handle both support tasks and creative work without constant supervision, I’m ready to step in and help.

I’m a reliable and hardworking Executive Assistant who knows how to get things done.

I can handle your schedule, emails, client info, research, and more, so you can focus on the big stuff.

I don’t wait to be told what to do; I take action, solve problems, and keep things running smoothly.
I remain calm under pressure, work efficiently, and consistently deliver results on time. You can count on me to be one step ahead and ready for anything.
If you're looking for someone you can trust to support you and help your business grow, let’s talk. I’m ready to get started.

My most recent job is a player support for a sports company in Australia.
My previous job was being a customer service representative, delivery specialist for a big company in US.
Also, I worked for the government as an administrative assistant. I've done Data entry, web research and other online work like being a virtual assistant that answers the customer's questions as quickly as possible.
I will work and learn more about the job, do my best to give quality service and hope that I could be part of your growing business.

I take pride in being proactive, organized, and easy to work with. I'm fluent in English, available full-time, and ready to start immediately.

If you need someone who will treat your business like their own, let's talk.

Detail-oriented and highly organized Data Entry with strong experience in accurate data processing, online research, and administrative support. Skilled in handling large volumes of information while maintaining a high level of accuracy and confidentiality. Proficient in using spreadsheets, CRM tools, and various data management platforms. Known for fast typing speed, strong attention to detail, and the ability to meet deadlines in fast-paced environments. Committed to delivering clean, error-free data and supporting smooth business operations.

If you need someone who can handle customer support and protect your revenue, I can help.

I have 8+ years of experience supporting eCommerce brands, managing customer inquiries across email, chat, and social media while resolving disputes and chargebacks through Shopify, PayPal, and Stripe.

I don’t just reply to tickets, I focus on reducing refunds, recovering revenue, and keeping customers satisfied.

Here’s what I can help you with:

Customer support (email, chat, social media)
Dispute & chargeback handling (PayPal, Stripe, Shopify Payments)
Subscription support (cancellations, retention, billing issues)
Order management, refunds, and escalations
Maintaining accurate records and organised workflows

Tools I use:
Shopify, Zendesk, Re:amaze, WooCommerce, Amazon, Slack, Loox, -----------, Stripe, Paypal, etc.

I’ve worked with stores in jewellery, beauty, pet products, fitness, supplements, clothing, and subscription-based businesses, so I understand different customer behaviours and expectations.

How I work:
Clear, friendly, and professional communication
Fast response times without sacrificing quality
Focus on resolving issues, not just answering messages
Detail-oriented and reliable from start to finish

I’m also QuickBooks and Xero certified, with experience in invoicing and maintaining accurate financial records.

My Skills:
Customer Service
Good Photoshop skills
Good Video Editing skills
Fluent in English
Content Editing
Keen Data Entry skills
My Soft Skills:
I am an Effective Communicator, Dependable, Open-Minded, Team player, Empathy, Problem-Solver, Critical Thinker, Adaptive, Organized, Eager to Learn, and Creative.

Aspiring Virtual Assistant | HR & Admin Background | Freight VA Trained | Fast Learner & Highly Organized

I am proficient in MS word, MS PowerPoint and computer literate.
I am willing to learn and motivated

I am Kat and I provide professional administrative, technical, or creative assistance to you or your business. I have an IT degree and work experience in administrative and technical support, publication management, and social media management

I would like to share my knowledge and skills with you so I can help you or your business grow as well as help me grow my professional career.

Experienced professional with over a decade of expertise in business process outsourcing. Specialized in adult learning principles, instructional design, and continuing education facilitation within the learning and development field. Adept at business management, performance coaching, and leadership development in the telecommunications sector. Proven track record of supporting diverse businesses centered around customer service for billing, technical assistance, collection, and sales. Extensive background in revenue cycle management for outsourced healthcare ventures, successfully assisting over 10 clients.