
CSR / SMM / Project Management
I have a diverse work experience and equipped with skill set specifically suited for customer service. Adept in handling inbound & outbound calls, providing a friendly interaction and polite service to ensure customer retention while complying to company's standard. I also handled multiple accounts and have a background in email support, subscription service and social media marketing. My experience in home-based work thought me to be more self reliant and I learned to perform well with mini