
Analytics & Data Analysis Data Mining & Reporting Scheduling & Calendar Management Client Services & Customer Support Workforce Management (IEX, CMS, Aspect) Email & Task Management Business Communication (Memos, Meeting Minutes, Transcription) Financial & Cost Analysis Report Creation (Excel, Google Sheets, Power BI) Strategic Planning & Forecasting Microsoft Office Suite (Excel, Word, PowerPoint) Google Workspace (Docs, Sheets, Slides) Presentation & Document Preparation Multi-tasking & Deadline Management Problem-Solving & Decision-Making Administrative Support & Organization
Highly Skilled Virtual Assistant with Over a Decade of Experience in Client Support With over ten years of experience in customer service and administrative support, I specialize in providing top-tier assistance to international clients. I have strong communication skills—both written and verbal—and excel at handling professional interactions with efficiency and clarity. As a self-starter with a strong sense of urgency, I thrive in fast-paced environments where multitasking, prioritization, an