Highly motivated IT Admin Coordinator with expertise in cloud systems administration, IT documentation, project management, compliance audits, and cross-functional team coordination. Proven ability to streamline operations, implement automation solutions, and ensure ISO 27001:2022 compliance while maintaining a strong focus on delivering exceptional results. Adept at leveraging advanced IT tools to achieve organizational goals and operational excellence.

Cloud Infrastructure Specialist with 5 years of
experience designing, securing, and optimizing AWS
environments (EC2, VPC, IAM, S3, RDS). Skilled in
infrastructure management (VMware vSphere,
network security, SSL/DNS) and automation through
CI/CD pipelines. Proven track record of enhancing
system scalability, fortifying security, and delivering
cost-effective, high-performance cloud solutions.

I’m a systems administrator with a strong background in hybrid cloud infrastructure, SAP support, and application development. I’m known for being a quick problem-solver, someone who stays calm under pressure, and a reliable team player during high-stakes projects. I take initiative, learn fast, and always aim to deliver solutions that scale. I’m also focused on growing in the field of cybersecurity, and I want to be known as someone who combines technical skill with a proactive, adaptable mindset.

Systems Administrator for cloud and physical infrastructure
-AWS
-Azure
-Office 365
-Google Workspace
-Windows Server (-----------)
-Linux Servers
-Vsphere Technologies (VM ESXI)
-Citrix
-Wordpress
Network Administrator for Cloud and Physical infrastructure
-Cisco
-Unifi
-Mikrotik
-Network Security Appliance
Sophos , PFsense, Fortigate , Palo Alto etc

- Linux (Redhat) and AIX Administration
- Background in AIX 7.1, 6.1, 5.3 and older systems.
- Background in Desktop Technician both software / hardware
- Knowledge in AIX system administration and support such as installation of AIX system in RS6000 servers, Power 5, 6 and 7 servers, OS migrations and patching, OS problem resolution, system configuration, Disk, RAID, LVM configuration etc..
- Background in VIOS
-Troubleshooting and maintenance of Power Systems hardware.
-Experience in SDMC, HMC, and LPAR management.
- ITIL v3 Foundation Certified
- AIX 6.1/7.1 Administration Certified
- Windows Troubleshooting

Kenny Dela Cruz
IT Support | Oracle DBA | Systems Administrator

I am an IT professional with more than 10 years of progressive experience spanning technical support, systems administration, and enterprise database administration.

Currently, I work for a global enterprise organization supporting mission-critical database environments used by large-scale business operations. My primary role focuses on Oracle database administration, complex troubleshooting, infrastructure support, and high-impact technical initiatives. While my day-to-day responsibilities involve critical systems where reliability is essential, the workload is typically low-volume but high-impact, allowing me to dedicate time and attention to freelance projects without compromising quality or responsiveness.

Throughout my career, I have supported Windows, Linux, and macOS environments, worked with enterprise databases across multiple platforms, assisted thousands of end users, and collaborated directly with senior technical teams and decision-makers.

I am seeking freelance opportunities where I can provide reliable technical expertise, solve complex problems, and help organizations improve their systems, infrastructure, and operations.


Services I Offer

Oracle Database Administration (DBA)

Ideal for businesses running Oracle databases that need administration, maintenance, troubleshooting, or migration support.

Database Operations

Performance monitoring and tuning
Backup and recovery validation
RMAN administration
Database health checks
Storage management
Capacity planning

High Availability and Enterprise Features

Oracle RAC support
Oracle Grid Infrastructure support
Oracle Enterprise Manager (OEM) administration
Exadata support
Disaster recovery planning
Replication troubleshooting

Migration and Project Work

Oracle database migration planning
Physical-to-virtual migrations
Cross-version migration assistance
Data validation after migration
Migration risk assessment
Cutover planning

Troubleshooting

Database performance issues
Blocking and locking investigations
Slow SQL analysis
Database outages
Storage-related incidents
Backup failures
Production support
Systems Administration


Support for Linux, Windows, and enterprise infrastructure environments.

Linux Administration

Server deployment
System troubleshooting
User and permission management
Service monitoring
Log analysis
Shell scripting
Package management
Performance diagnostics

Windows Administration

Windows Server support
Active Directory administration
Group Policy management
File and print services
User account management
Remote support
System maintenance

Infrastructure Support

Server health monitoring
Virtual machine support
Storage provisioning
System documentation
Change implementation
Incident response
Root cause analysis

Automation

PowerShell scripting
Bash scripting
VBScript maintenance
Process automation
Scheduled task implementation
Administrative workflow automation
IT Support and Help Desk


Reliable remote support for small businesses, startups, and growing organizations.

End User Support

Desktop troubleshooting
Laptop troubleshooting
Printer support<8efe80624d780eba0c6493ec45140364>Email support
Microsoft Office support
Google Workspace support
Software installation
Hardware diagnostics

Remote Support

Remote desktop assistance
User onboarding
User offboarding
Account setup
Access management
Ticket handling

Business IT Operations

Incident management
Service desk operations
Documentation creation
Knowledge base development
Process improvement
Technical training assistance

Technologies

Databases

Oracle Database
SQL Server
PostgreSQL
DB2
Couchbase
SAP HANA
UniverseDB

Operating Systems

Linux
Windows
macOS
Solaris
AIX

Enterprise Technologies

Oracle RAC
Oracle Enterprise Manager
Exadata
Active Directory
Virtual Desktop Infrastructure (VDI)
Oracle Cloud Infrastructure
Google Could Platform

Productivity and Collaboration

Microsoft Office
Google Workspace
Service Desk Platforms
Remote Support Tools

Why Clients Hire Me

More than 10 years of IT experience
Enterprise-level production support experience
Experience handling critical business systems
Strong customer service background
Comfortable working independently
Able to communicate with both technical and non-technical stakeholders
Experience supporting Windows, Linux, and database environments
Reliable, professional, and responsive

Availability

I am currently employed full-time in an enterprise environment supporting critical infrastructure and database platforms. My role is focused on high-impact operational work rather than constant ticket volume, which allows me to take on freelance engagements during available hours.

I am interested in:

Ongoing part-time support arrangements
Project-based DBA work
Oracle migration projects
Systems administration tasks
Remote IT support
After-hours infrastructure support
Documentation and process improvement projects

Time Zone: Philippines (GMT+8)

Preferred Work Type: Remote

Engagement: Hourly or Fixed Price

I am a detail-oriented and versatile professional with over 5 years of combined experience in Human Resources and IT Infrastructure Management.

For 2–3 years, I worked as an HR Assistant, specializing in recruitment, onboarding, and employee engagement. I handled end-to-end hiring processes, coordinated interviews, managed applicant tracking systems, and ensured a smooth onboarding experience for new hires.

For the past 3 years, I’ve transitioned into the tech field as an Infrastructure Analyst and Cloud Engineer, focusing on cloud infrastructure management, system administration, and technical support. My work includes deploying and maintaining cloud environments, monitoring performance, and optimizing infrastructure for reliability and scalability.

I bring a strong mix of people management, process optimization, and technical expertise, making me effective in both human-centered and technology-driven roles.

Key Skills:
Recruitment & Onboarding
HR Administration & Employee Relations
Cloud Infrastructure (Azure)
Systems Monitoring & Troubleshooting
Process Documentation & Optimization
Cross-Functional Collaboration

I’m passionate about improving workflows, supporting teams, and leveraging technology to create efficient, reliable systems that empower business growth.

I have been a Hadoop Cluster Admin for the past 5 years, Mainly managing our multiple Cloudera Enterprise Cluster. I have been a Linux/Unix Administrator for more than 5 years that handles OS types such as Redhat, Centos and Ubuntu.

I am an experienced Network System Administrator and Firewall Administrator with a strong background in managing and securing network infrastructures. I specialize in configuring and maintaining firewalls, monitoring network performance, and troubleshooting issues to ensure smooth system operations. Additionally, I bring valuable customer service experience, offering technical support and clear communication to both internal teams and external clients. With a focus on problem-solving and system security, I strive to provide effective solutions and exceptional service in every interaction.

• Proficient in Different Windows environment.
• Network Installation and Maintenance.
• Knowledgeable in LINUX/ UNIX Operating Systems such as RedHat Fedora, CENTOS installation, maintenance and troubleshooting.
• Knowledgeable in configuration of Firewalls, Routers, Switches, Hubs and Modems.
• Good in System Analyzing.
• Proficient in TeamCity build and deploy automation setup and configuration.
• Knowledgeable in Source Control Management tool such as Subversion.
• Good in different release and deployment tools as such Informatica, CA Workload, Service-Now
• Knowledgeable in Website CMS Application such as WordPress and Joomla.
• Knowledgeable in Adobe Photoshop and Illustrator.

Skilled in administering and optimizing CRM platforms, batch dialers, and workflow automation tools to streamline business operations.

Experienced in managing user access, roles, and security controls to ensure compliance and data integrity.

Proficient in system configuration, integration, and troubleshooting across sales, marketing, and customer support technologies.

Strong background in analyzing business processes, identifying inefficiencies, and implementing scalable system solutions.

Adept at collaborating with cross-functional teams to align systems with organizational goals and improve productivity.

Proven ability to train and support end-users, ensuring high adoption rates and effective use of business tools.

Combines the technical expertise of a System Administrator with the analytical approach of a Business Systems Analyst to drive operational efficiency.

Hi! I’m ----------- ----------- Jr, an IT graduate majoring in Web and Mobile App Development from the University of Santo Tomas. I have hands-on experience in software testing, data management, and process optimization, with a strong focus on accuracy and efficiency.
I worked as a Livestream Content QA Intern at Kumu PH, where I ensured smooth live broadcasts, handled user experience monitoring, and collaborated with multiple teams to improve operational workflows. I also served as a Data Entry Analyst for a government office, managing large datasets and ensuring data integrity across digital systems.
As a certified Airtable Builder, I can create automations, organize workflows, and streamline client data. I’m also proficient in LLM tools (AI assistants, chatbots, and automation), and skilled in Flutter, Firebase, and Java for mobile app development.
I’m detail-oriented, adaptable, and passionate about creating efficient, tech-driven solutions that help businesses scale.

Automation and Systems Specialist with 5+ years of experience in IT operations, system administration, and enterprise automation. Proven track record in designing and deploying scalable solutions using Microsoft Power Platform, API integrations, and workflow automation to improve operational efficiency and system reliability. Experienced in managing distributed systems, optimizing business processes, and supporting cross-functional teams. Strong background in system security, data integrity, and end-to-end solution delivery in fast-paced environments.

Detail-oriented Marketing Operations Virtual Assistant specializing in email campaign generation, content system management, task coordination, and cross-functional workflow execution. Experienced in managing proprietary marketing platforms, scheduling email campaigns, administering content libraries, and ensuring on-time publishing across digital channels. Strong collaborator with writers, designers, developers, and marketing teams to execute campaigns efficiently and accurately.

Skills proficient:- Network troubleshooting, Email Management (Office365, Google Workspace, Exchange Server), PC Troubleshooting, Window Server, Wordpress Development, VentraIP Hosting with DNS, Domain and cPanel Services.