Experienced IT Support and Systems Administrator with hands-on expertise in Microsoft 365, Windows Server, Active Directory, Microsoft Intune, and basic networking. Skilled in troubleshooting hardware, software, and user issues, managing Microsoft 365 environments, and providing remote technical support in MSP and enterprise environments. A fast learner with strong problem-solving, documentation, and communication skills, committed to delivering reliable IT solutions and excellent customer service.
Experience: 1 - 2 years
SQL Server Administrator with experience supporting production databases for enterprise applications. Skilled in SQL Server installation, configuration, database maintenance, backups and restores, performance tuning, troubleshooting, and executing SQL queries using SSMS to ensure system reliability and availability
Experience: 1 - 2 years
Managed Windows Server environments, Active Directory, Group Policy, DNS, file and print services, Terminal Servers, and user accounts. Performed server maintenance, troubleshooting, system monitoring, and supported enterprise infrastructure to ensure high availability and performance.
Experience: 1 - 2 years
Experienced in SharePoint Online as part of Microsoft 365 administration, managing sites, permissions, document libraries, and user access while supporting collaboration, document management, and business operations.
Experience: 1 - 2 years
Managed Microsoft Entra ID (Azure AD) environments by administering users, groups, licenses, role assignments, and hybrid identity with on-premises Active Directory. Supported Microsoft 365 services, identity synchronization, and secure user access across enterprise environments.
Experience: 1 - 2 years
Developed and maintained PowerShell scripts to automate Microsoft 365 administration, Active Directory management, SQL Server tasks, application deployments, SFTP file transfers, and system maintenance, improving operational efficiency and reducing manual effort.
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