1 – Professional & Well-RoundedDetail-oriented Administrative Assistant with strong experience in office management, customer service, data entry, and graphic design. Skilled in organizing workflows, managing documents, handling client communications, and maintaining accurate records. Adept at using productivity tools and design software to create professional materials while ensuring efficiency and confidentiality in daily operations. Reliable, proactive, and committed to delivering high-quality administrative support
.2 – Modern & Impact-Focused
Results-driven Office Administrator with expertise in data management, customer service, and graphic design support. Experienced in streamlining administrative processes, maintaining organized databases, preparing reports, and assisting teams with visual content creation. Recognized for strong attention
to detail, time management, and the ability to multitask in fast-paced environments while maintaining professionalism.
3 – Client-Focused & Virtual-Ready
Highly organized Administrative and Data Entry Professional with a background in customer service and graphic design. Skilled in handling emails, scheduling, record-keeping, database management, and creating marketing or internal design materials. Committed to accuracy, efficiency, and delivering excellent support to clients and teams. Tech-savvy, dependable, and adaptable to remote or office-based roles.

ABOUT ME
Hello! I’m Ma. Elena S. Capacio, but you can call me Malen.

I’ve been working as a freelancer since 2021, taking on roles that revolve around business operations, finance, and client support. Over the years, I’ve handled work in Business Analysis, Accounts Payable and Receivable, Purchasing, Customer Service, and Marketing. This mix of experience has helped me become flexible and comfortable working across different parts of a business, whether it’s dealing with numbers, coordinating with vendors, or supporting customers.

At present, I work as a Business Analyst, where I focus on reviewing processes, handling financial and operational data, and helping teams work more efficiently and accurately. Before this, I also worked as a Marketing Head, where I managed a team and handled campaigns and strategies to help grow business performance and customer engagement.

Freelancing has also given me hands-on experience in supporting international clients with invoice processing, payment tracking, reconciliations, vendor coordination, reporting, CRM updates, and general admin tasks. I’ve learned to work independently, stay organized, and adjust quickly depending on what the business needs.

Key Skills:
• Business analysis and process improvement
• Accounts payable and receivable
• Payment tracking and reconciliation
• Vendor coordination and purchasing support
• Financial and operational reporting
• Customer service and client communication
• CRM and data management
• Lead generation and appointment setting
• Microsoft Excel and Office tools
• Marketing support and social media coordination
• Strong attention to detail and multitasking

I enjoy work that keeps things organized and running smoothly behind the scenes, especially when it helps teams and clients avoid delays and confusion.

Hi, I’m Judy-Ann — a reliable Virtual Assistant and Customer Support Specialist with 6 years of experience in technical and customer support. I help businesses provide excellent customer service, manage administrative tasks, maintain accurate documentation, and handle data efficiently. I’m skilled in communication, CRM systems, ticketing tools, and multitasking in fast-paced environments.

Experienced Virtual Assistant, Office Manager, HR professional, Senior Project Administration Support, and Customer Service specialist with 20 years of experience working closely with executives in fast-paced, high-demand environments.

Highly versatile, reliable, and efficient, with a strong track record in delivering seamless administrative and operational support. Skilled in client relations, human resources, recruitment, project coordination, calendar and office management, and customer service delivery.

Known for strong organizational ability, attention to detail, and the capacity to manage multiple priorities while maintaining accuracy and professionalism under pressure.

Payroll Processing, Accounts Receivable, Accounts Payable, Payroll, Bank Reconciliation, XERO, Hubdoc, DEXT, ServiceM8, Pipe Drive, ICOS Live, Asana, Click Up, Hubstaff, MSOffice, Deputy

I have strong skills in creating clear, concise, and professional roles in office administration and customer service

Experienced and well-trained English teacher with nearly seven years of proven success in helping students improve their speaking, writing, and comprehension skills. Passionate about delivering engaging, results-driven online lessons tailored to each learner’s goals, ensuring measurable progress and a confident command of the English language.

A detail-oriented and highly organized Bookkeeper and Office Administrator with proven experience in managing financial records, office operations, and administrative functions. Skilled in using QuickBooks, AutoCount, and Microsoft Excel to maintain accurate bookkeeping systems, process accounts payable and receivable, generate financial reports, and perform bank reconciliations. Experienced in procurement, inventory monitoring, and vendor coordination. Adept at streamlining office workflows, supporting management, and ensuring efficient day-to-day operations. Known for maintaining confidentiality, accuracy, and delivering timely results in a fast-paced work environment.

I am a dedicated video editor with a strong focus on creating engaging, high-retention content for social media and digital platforms. With over 5 years of hands-on editing experience, I have completed 100+ projects ranging from promotional videos and branded content to educational and marketing materials for both local and foreign clients.

My editing approach prioritizes storytelling, pacing, sound design, and visual clarity. I?m experienced in adapting to different brand styles, handling feedback efficiently, and delivering polished outputs on time. I work confidently with Adobe After Effects, Photoshop, DaVinci Resolve, CapCut, and Canva, and I continuously refine my workflow to improve content performance.

With over 7 years of experience as a Bookkeeper, I specialize in maintaining accurate financial records and providing end-to-end support for businesses in the retail, hospitality, and construction sectors. I’ve worked with clients across the UK, Australia, and the US, ensuring compliance with local requirements and delivering organized, audit-ready records.
I am skilled in handling invoicing and purchase orders (POs), assisting with Business Activity Statements (BAS), superannuation, and payroll processing. My expertise also includes managing accounts payable/receivable, reconciling bank statements, and preparing insightful financial reports such as P&L, balance sheets, and expense reports.
Core Skills & Expertise:


Bookkeeping & Account Reconciliation


BAS Preparation Assistance


Payroll & Superannuation Processing


Invoicing & Purchase Orders (POs)


Accounts Payable & Accounts Receivable


Xero & QuickBooks Online


Microsoft Excel & Financial Reporting


Administrative Assistance


I take pride in being detail-oriented, reliable, and highly organized, helping businesses make informed financial decisions with clear and timely reports. Whether you’re a start-up or an established company, I can tailor my services to fit your unique needs and contribute to your financial success.
I’m always open to connecting with businesses looking for accurate, efficient, and professional bookkeeping support, let’s work together to keep your numbers in order and help your business grow.Feel free to reach out to me at -----------or email me at ----------- you can also visit me at www.-----------/in/nazelinerosebatungbakal.

AB International Studies graduate from Ateneo de Davao University with experience in exam administration, government documentation, and digital marketing support. I bring strong expertise in office operations, customer service, research, and virtual assistance, with a proven ability to manage end-to-end administrative processes, financial monitoring, and client coordination in fast-paced environments.

Proficient in Microsoft Office programs and Canva, I am organized, detail-oriented, and proactive in delivering accurate and professional work. I am seeking opportunities in administrative, customer support, or remote roles where I can contribute efficiency, reliability, and strong communication skills.

I want to be known as a dependable and adaptable worker with an IT background and experience in both administrative and technical roles. I’m eager to gain hands-on experience that will help me grow my knowledge and develop skills I can continue to improve for my career and future endeavors.

A recent Computer Science graduate with a specialization in game and mobile development, focusing on UI/UX design and database management. I bring a proven ability to combine technical skills in 2D/3D asset creation and rendering with artistic talent, complemented by experience in front-office administration. My work experience includes creating 3D models and directing VFX in Unity as an intern at HolySoft Studios Inc. , and freelancing as a 3D modeler and 2D illustrator for various clients. I am eager to apply my skills in a dynamic role where I can contribute as an assistant or contribute to innovative projects and continue to grow as a professional.

Motivated and detail-focused education graduate seeking to contribute to my employers project by utilizing my expertise in education and software. Excited to collaborate and share knowledge in a fast-paced environment, fostering mutual growth and success.

I am adept at managing emotions and consistently upholding professionalism, even in challenging situations. With strong time management skills, I ensure tasks are completed efficiently and on schedule. Fluent in both spoken and written English, I communicate effectively within teams and contribute to a collaborative, productive environment.

Driven professional seeking to enhance my skills and knowledge while contributing to organizational success in a growth-focused, collaborative environment. I leverage a strong educational foundation, professional experience in accurate data encoding, record-keeping, and high-volume customer service, and proven abilities in effective communication. Dedicated to delivering excellence, fostering meaningful impact, and bringing a creative edge through my hobby of editing and graphic design.