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Seeking a challenging career that offers higher opportunity, growth and development to contribute and enhance my skill and knowledge.Previous Job experience in BPO;AHS-Home warrantyHVAC Purchasing specialist (Non-voice/Back office & Inbound)-Support for technician to place an order with the parts/equipment needed (HVAC) checking of status and stocks and providing order information and contacting suppliers if needed. Team Leader/Supervisor

Expert in: -Leadership Training-Sales and Customer Service Training-Customer Support-Calendar and schedule management -Handling email correspondence and communication-research and data entry-social media management-Creating presentations and documents (PPTX and Canva)-computer applications (MS Office Suite, Google Workspace)-Lead generation, sourcing and interviewing

An independent and self-motivated individual who is well-versed in providing quality customer service support through effectively handling remote office procedures and calls.

Six Sigma: Yellow Belt CertifiedPassionate,competitive and result-oriented Team Leader with experience both in CustomerService and Sales account together with administrative works which goal is not only to meet but exceed settargets. Flexible and can work with fast paced environment. Highly skilled incoaching and developing agents. With experience in handling new hires, tenuredand support agents. I am both a team leader and a team player which values

I have extensive experience across customer service, sales, appointment setting, and collections, having worked in various roles that honed my ability to manage teams, assist clients, and meet organizational goals effectively.For the past two years, I have served as a Team Leader in a collection department for a project-based role. My responsibilities included monitoring my team’s productivity, providing hourly updates on collections, and handling supervisory calls when subscribers were dissatis

Complaint ResolutionEffective CommunicationTeambuilding & TrainingCost Reduction & Waste EliminationPatience & EmpathyAbility to Keep Calm in Stressful Situations

I excel in leading teams to deliver accurate, timely, and compliant financial reporting. My expertise spans across financial analysis, accounts reconciliation, budgeting, and ensuring regulatory compliance, with a strong focus on maintaining the highest standards of integrity and efficiency in all accounting processes. I am skilled in leveraging advanced accounting software and tools to streamline workflows, improve accuracy, and enhance productivity.I strive to be known as a proactive, re

I bring a diverse background in customer service, team leadership, management, and teaching. My experience includes working as an agent and team leader in a BPO company, managing operations at McDonald's, and teaching senior high school and college students. My key skills include strong communication, problem-solving, leadership, strategic planning, and training, which I have applied to ensure high customer satisfaction, foster team collaboration, optimize business operations, and develop compre

A total of 8 years experience in Business Process OutsourcingSkills are: Reliable Detail-oriented, Hardworking individual, Customer Service Representative, Communication and Motivation, Positive Attitude, Problem Solving and Decision-making, planning, Strategic thinking, and People skills. Almost 3 years experience as an appointment setter in a Construction CompanySkills are:Calling and qualifying, CRM Management, Data Entry and Research, Scheduling and Booking, Agent Esc

Self-reliant, Ability to work independently and with minimal supervision | Self Motivated, Efficient and Vigilant | Completion of projects, files or documents in a timely manner | Ability to solve problems and express ideas effectively | Ability to work with others | Dedicated, Determined and Hardworking | Optimistic, Persevering, Practical, Responsible | Possess strong communication/interpersonal skills both in written/verbal (English, Filipino, Chinese) | Planning and organizing, Flexible, Res