Work directly with leadership and human resources on establishing a
strategic tool for the organization’s growth, productivity, and ability to
attract and retain valuable employees.

I am a reliable and adaptable worker who values efficiency, continuous learning, and teamwork. I bring strong problem-solving skills and a willingness to take initiative, ensuring that tasks are completed accurately and on time. I communicate clearly, stay organized, and remain focused even under pressure.



I want to be known as someone who is dependable, proactive, and committed to delivering quality results. I aim to contribute positively to any team by being cooperative, respectful, and open to feedback, while consistently striving to improve my skills and performance.

Accomplished Operations Coordinator that specialize in Employee Engagement with 4+ years of progressive experience in focusing on enhancing employee satisfaction, motivation and productivity through strategic initiatives with strong interpersonal, analytical, and communication skills.

A motivated Human Resources professional with experience in Employee Relations, Payroll, Attendance and Timekeeping, Offboarding, Onboarding, Recruitment, Statutory Benefits, Employee Engagement Employee support, and administrative tasks. Strong communication and organizational skills, with a focus on creating a positive and productive work environment. Committed to helping both employees and the organization succeed.

Hello, I'm Irabela P. Badua, a dedicated professional with six years in the BPO industry. I've managed international accounts in finance, airlines, telecommunications, software, education, and retail. Currently, I specialize as an internal communication and engagement associate, where I focus on building strong organizational relationships and enhancing employee interaction. Beyond my career, I take pride in being a loving spouse and a devoted parent to three wonderful children, successfully balancing my professional achievements with my fulfilling family life.

I am a versatile professional with over eight years of experience in event management, customer service, employee engagement, and project coordination. Throughout my career, I have successfully planned and executed large-scale events, brand activations, VIP experiences, product launches, corporate programs, and employee engagement initiatives while delivering exceptional customer experiences. My background in customer service has strengthened my communication, problem-solving, relationship management, and client support skills, allowing me to effectively manage stakeholder expectations and build lasting professional relationships.

Most recently, I served as an Events Supervisor at Casino Plus, where I led end-to-end event execution, managed budgets, coordinated vendors and cross-functional teams, and ensured seamless delivery of high-impact projects. I specialize in project management, event planning, stakeholder engagement, customer service, logistics coordination, and operations, with a proven ability to manage multiple priorities in fast-paced environments. I am passionate about creating meaningful experiences, delivering outstanding service, and driving results that support business growth and strengthen brand reputation.

Manage daily office operations including supplies, equipment, and inventory tracking• Maintain employee records, 201 files, contracts, and confidential documents• Handles recruitment, onboarding, and background check processes• Handles offboarding process and final pay computation• Payroll processing using Yahshua Payroll System (computation, uploading, disbursement)• Handle timekeeping validation and payroll data preparation• Provide basic support in BIR Form 2316 and Alphalist preparation• Handles contribution and loans, coordinate with government agencies (DOLE, SSS, PhilHealth, Pag-IBIG)• Assist in audit preparation and documentation review• Support performance evaluations and disciplinary processes• Prepare reports on office expenses, budgets, and administrative data• Manage company calendar, travel arrangements, and meeting coordination• Organize company events, trainings, and employee engagement activities• Coordinate compliance training programs (AML, Data Privacy, IT Security)• Oversee filing systems and ensure proper documentation control• Key Projects and Initiatives:• Led the implementation of an Employee Recognition Program to improve engagement and morale • Supported the rollout of a Mental Health Program promoting employee well-being and awareness • Contributed to Process Improvement Initiatives to streamline HR and administrative workflows • Partnered with different Universities to help ease recruitment

Certified Human Resource Associate

Customer service includes escalation and back office.
Sales skills in face to face and phone.
Sourcing and pre- screening process.
Interviewing applicants over the phone.
Basic knowledge in using Adobe Photoshop, Illustrator and acrobat.
Basic knowledge in excel.

The HR Business Partner maintains a strong business acumen and demonstrates critical thinking
and problem-solving skills, and serves as the consultant on employee-related issues and concerns.
The HRBP maintains a great partnership across the Human Resources Group, the Company
Management, and all the employees

LinkedIn Link: www.-----------/in/inriraki-dorol

Highly organized Operations Assistant with experience supporting executives, managing operations, and streamlining workflows for improved efficiency. Currently working with Archer's Contact Solutions (2023–present) as an Executive Assistant, where I manage calendars, coordinate meetings and travel, maintain reports, and support daily business operations. I specialize in creating organized systems, automating processes, and leveraging tools such as Microsoft Excel, Google Workspace, and ----------- for reporting and lead generation.



I also work with AI video and avatar technologies, including HeyGen, helping create professional digital avatars used for business messaging, marketing content, and scalable video communication. This includes assisting with avatar production, script preparation, video generation, and workflow optimization for AI-driven content.



Previously worked with Alorica by the Bay (2020–2022) as a Customer Service Representative before being promoted to Employee Engagement Specialist (Pacesetter). In this role, I conducted final interviews across multiple hiring accounts nationwide, facilitated hiring calibration sessions with leadership teams, and used data analysis to improve recruitment outcomes.



I am highly skilled in Excel-based reporting and analysis, transforming complex hiring and operational data into actionable insights. My work has supported leadership teams in identifying hiring trends, improving recruitment quality, and meeting training and operational targets.

People & Culture professional with strong end-to-end HR generalist experience, combined with a solid foundation in customer service. Experienced in partnering with leaders, managing employee and labor relations, driving performance management, and building scalable people processes in growing organisations. Known for strong communication, sound judgment, and a people-first approach, with the ability to balance business priorities and employee experience in fast-paced environments.

Experienced HR professional specializing in recruitment, employee relations, HR operations, and administrative support. Skilled in end-to-end hiring processes, applicant sourcing, interview coordination, background checks, onboarding, HR documentation, and employee engagement initiatives. Proficient in managing HR processes, coordinating with stakeholders, handling confidential information, and improving workplace systems. Strong communication, organization, and problem-solving skills with experience supporting remote and international teams.

Develop and implement strategies to boost employee morale, motivation, and overall satisfaction. Design and implement engagement programs, such as
wellness initiatives, team-building activities, and recognition programs.

A dedicated HR Officer with hands-on experience in payroll management, government and company benefits administration, and developing employee engagement activities. Known for strong organizational skills, attention to detail, and the ability to handle administrative functions efficiently. Committed to supporting employees and contributing to a positive workplace culture.