VA/Dispatch/Sales/Loans/Government Bids/TL/QA/Real Estate

- Cold Calling & Prospecting – Contacting potential clients to introduce products or services and generate interest. - Lead Qualification – Identifying and categorizing prospects based on their likelihood to convert into customers. - Sales Pitch & Objection Handling – Delivering compelling sales scripts, addressing concerns, and persuading prospects to take action. - Appointment Setting – Scheduling meetings or follow-up calls for senior sales representatives or business owners. - Follow-ups & Lead Nurturing – Keeping potential customers engaged through strategic follow-ups and personalized outreach. - CRM & Data Management – Logging interactions, updating lead status, and tracking progress using platforms like Go High Level, Asana, HubSpot, Salesforce, or Zoho. - Target Achievement & Reporting – Meeting or exceeding sales quotas and providing reports on performance and sales trends. -Cold Calling & Prospecting – Contacted potential clients to introduce products/services, generate interest, and identify sales opportunities. Lead Qualification – Evaluated and categorized leads for both consumer and corporate/government prospects based on conversion potential. Sales Pitch & Objection Handling – Delivered persuasive sales presentations, addressed concerns, and closed deals effectively. Appointment Setting – Scheduled meetings and follow-up calls for business owners, senior sales reps, and contract decision-makers. Follow-ups & Lead Nurturing – Maintained engagement with prospects through strategic follow-ups and personalized outreach sequences via GHL. CRM & Data Management – Managed pipelines, logged interactions, and tracked bid progress using GHL, Asana, HubSpot, Salesforce, and Zoho. Target Achievement & Reporting. -E-commerce Sales – product upselling, cross-selling, and order management -SaaS Sales – software demos, subscription upsells, and renewals -Financial Services Sales – Merchant Cash Advance (MCA) loans, credit products, debt relief -Real Estate Sales – property selling, leasing, lead follow-ups -Healthcare Sales – medical equipment, healthcare services, pharmaceutical sales -Technology Sales – IT solutions, hardware, software products -Automotive Sales – vehicles, parts, and service packages -Hospitality Sales – event bookings, travel packages, group sales -Advertising & Media Sales – ad placements, sponsorships, campaign packages -Government Contract Sales – bidding, proposal writing, procurement.

Versatile professional with expertise in Acquisition Management, sales strategy, and lead generation across multiple industries including e-commerce, financial services, and government contracting. Skilled in managing the entire acquisition lifecycle — from opportunity identification and lead generation to proposal submission, negotiation, and deal closure. Adept at building and maintaining relationships with customers, vendors, and government agencies while meeting or exceeding revenue and acquisition goals. -Works on full acquisition process for government solicitations, including sourcing. Customer Acquisition – converting individual consumers into loyal customers Client Acquisition – onboarding new corporate accounts and long-term contracts Account Acquisition – securing strategic, high-value accounts Lead Acquisition – generating qualified prospects through multiple channels Government Contract Acquisition – sourcing and securing competitive bids Partnership Acquisition – establishing strategic business alliances Inside Sales (phone/email/chat-based) Outside Sales (field-based) Direct Sales (B2B & B2C) Inbound & Outbound Sales Retail & Wholesale Sales Telesales Consultative & High-Ticket Sales SaaS Sales, Financial Services Sales, E-commerce Sales E-commerce & Retail Sales – upselling, cross-selling, order fulfillment SaaS & Technology Sales – software subscriptions, IT solutions Financial Services – Merchant Cash Advance (MCA) loans, credit products, debt relief Real Estate – property sales, leasing, investment prospects Healthcare – medical equipment, pharmaceutical sales Hospitality – travel packages, event bookings Advertising & Media – sponsorships, ad space sales Government Contracting – procurement, compliance, proposal management Opportunity Sourcing – using SAM.gov, FedConnect, EMMA, and market research Procurement Compliance – ensuring all submissions meet regulations Bid & Proposal Management – writing, reviewing, and submitting compliant bids Contract Negotiation – finalizing agreements with vendors, agencies, and partners Vendor & Subcontractor Coordination – securing accurate pricing and scope Pipeline & Project Tracking – managing acquisition stages using GHL & Asana Post-Acquisition Reporting – tracking ROI, deliverables, and client satisfaction

- Sales Team Management – Overseeing and supporting sales agents, ensuring they meet KPIs and targets. - Coaching & Training – Conducting one-on-one or group coaching sessions to improve sales techniques, objection handling, and closing strategies. - Performance Monitoring – Tracking team progress, analyzing sales data, and providing feedback for improvement. - Motivation & Engagement – Keeping the team motivated through incentives, recognition programs, and goal-setting strategies. - Process Optimization – Identifying inefficiencies in the sales funnel and implementing strategies to improve conversion rates. - Sales Script & Strategy Development – Creating and refining sales scripts, rebuttals, and best practices for cold calling and inbound sales. - CRM & Reporting – Managing and analyzing sales data using platforms like Go High Level, Asana, HubSpot, Salesforce, or Zoho to track team performance. - Conflict Resolution & Support – Addressing team challenges, resolving conflicts, and fostering a collaborative sales environment.

Focuses on acquiring products/services, often contacting supplier/subcontractors.

Results-driven B2B sales and customer support professional with extensive experience in lead generation, Merchant Cash Advance (MCA) loan acquisition, and government contracting & bidding. Skilled at managing wholesale accounts, building relationships with decision-makers, and securing high-value contracts. Proficient in using SAM.gov, FedConnect, and EMMA to identify, track, and win competitive government bids. -Managed inbound/outbound communications with wholesale clients to maintain strong business relationships. -Researched and identified government contract opportunities through SAM.gov, FedConnect, and EMMA. -Prepared and submitted detailed, compliant proposals for government and corporate projects. -Coordinated with suppliers and subcontractors for accurate quotes, scope reviews, and bid submissions. -Used GoHighLevel (GHL) to manage pipelines, automate follow-ups, and track bid statuses. -Pre-qualified business owners for MCA loans, streamlining the funding process. -Generated targeted B2B leads through LinkedIn outreach, cold calling, and industry-specific prospecting. -Maintained accurate records of bids, sales activities, and client communications for efficient follow-up

Handles sourcing of goods and services, vendor communication and pricing collection.

- Document Collection & Verification – Gathering necessary documents from borrowers (IDs, financial statements, credit reports, tax returns) and ensuring they meet lender requirements. - Data Entry & Management – Inputting borrower details into loan processing systems and updating records. - Pre-qualification Assistance – Reviewing initial borrower information to determine eligibility based on lender criteria. - Communication & Follow-ups – Coordinating with borrowers, lenders, and underwriters via email or phone to request missing documents and provide updates. - Loan Application Review – Checking applications for completeness and accuracy before submission. - Compliance & File Organization – Ensuring all documents are properly labeled, stored, and comply with regulatory requirements. - Pipeline Management – Tracking the progress of multiple loan applications and ensuring deadlines are met.

Versatile B2B sales and support professional with expertise in lead generation, Merchant Cash Advance (MCA) loans, and government contracting & bidding. Highly skilled at using Asana to organize projects, track bid progress, assign tasks, and coordinate with teams for seamless execution of sales and contract opportunities. Proficient in SAM.gov, FedConnect, and EMMA for sourcing and managing government contracts. -Managed wholesale and corporate client relationships, ensuring smooth transactions and repeat business. -Used Asana to track government bid deadlines, assign tasks to team members, and monitor progress. -Researched and identified high-value contract opportunities using SAM.gov, FedConnect, and EMMA. -Prepared and submitted compliant proposals for government and corporate projects. -Coordinated with suppliers and subcontractors to obtain accurate quotes and project details. -Pre-qualified business owners for MCA loans, managing the process from lead intake to funding. -Generated targeted B2B leads via LinkedIn, cold calling, and email campaigns. -Maintained detailed records in Asana and CRM systems to ensure timely follow-ups and efficient workflow.

Experienced in real estate prospecting, cold calling, and lead qualification for residential, commercial, and investment properties. Skilled at building rapport with property owners, buyers, and investors to uncover needs, present solutions, and drive interest in listings or services. Proficient in objection handling, follow-up strategies, and appointment scheduling to maximize conversion rates for real estate agents and brokerages. Capable of working with expired listings, FSBOs, pre-foreclosures, and warm leads, ensuring a steady pipeline of qualified prospects. Hands-on experience with CRM platforms such as GoHighLevel, HubSpot, and Salesforce to track leads, manage communications, and maintain updated client records. Proven ability to book high-quality appointments, set property showings, and contribute to closing high-value real estate transactions.

- Customer Troubleshooting & Issue Resolution – Assisting customers with software, hardware, or account-related issues via phone, email, or chat. - Step-by-Step Guidance – Providing clear instructions to help users resolve problems independently. - Ticket Management & Escalation – Logging issues in helpdesk systems (Zendesk, Freshdesk, or Jira) and escalating complex cases when necessary. - Software & Account Support – Assisting with login issues, software installations, and account setups. - Knowledge Base Management – Creating and updating FAQs, troubleshooting guides, and documentation. - Follow-ups & Customer Satisfaction – Ensuring resolved issues meet customer expectations and following up for feedback. - System Testing & Reporting – Identifying bugs, reporting software issues, and collaborating with developers or IT teams.

- Inbox Management – Organizing, prioritizing, and categorizing emails to maintain a clutter-free inbox. - Responding to Emails – Crafting professional and timely responses to customer inquiries, client requests, or internal communications. - Filtering & Sorting Emails – Identifying urgent messages, spam, and routine emails to improve workflow efficiency. - Follow-ups & Reminders – Ensuring pending emails and tasks are addressed by following up with clients, teams, or leads. - Drafting & Sending Emails – Writing clear and professional emails for sales, customer support, inquiries, or internal communications. - Managing Email Templates – Creating and updating email templates for quick and consistent responses. - CRM & Ticketing System Use – Logging email interactions in tools like HubSpot, Zendesk, or Freshdesk for tracking and follow-ups.

Customer-focused sales and support professional with experience in B2C sales, lead generation, and Merchant Cash Advance (MCA) loan acquisition, as well as government contracting and bidding. Skilled in engaging directly with retail customers to drive conversions while also securing contracts through competitive bids. Proficient in using SAM.gov, FedConnect, and EMMA for sourcing, tracking, and managing government opportunities. -Managed inbound and outbound calls, live chat, and email support for retail customers, ensuring exceptional service and repeat business. -Generated and nurtured consumer leads through cold calling, social media outreach, and targeted email campaigns. -Guided small business owners through MCA loan qualification, documentation, and funding. -Researched and identified government contract opportunities using SAM.gov, FedConnect, and EMMA. -Prepared and submitted compliant bids and proposals for government projects. -Coordinated with vendors and subcontractors to ensure accurate pricing and timely submissions. -Maintained organized records for sales, leads, and bid statuses to ensure efficient follow-ups.

-Managed the full sales cycle for both retail customers and business/government accounts. -Researched and identified qualified prospects for government contracts and competitive bid opportunities. -Prepared and submitted detailed quotes and proposals, ensuring compliance with bid requirements. -Used GHL to automate email, SMS, and call campaigns, increasing lead engagement and response rates. -Consistently closed 3–5 qualified sales per day through strategic outreach and relationship building. -Coordinated with vendors and subcontractors for project pricing, scope review, and proposal accuracy. -Pre-qualified business owners for MCA loans, guiding them through application and funding processes. -Maintained organized lead databases, project timelines, and bid tracking systems for timely follow-ups.

Results-driven sales professional with a proven track record in converting leads into paying customers across eCommerce and financial service industries. Skilled at building rapport, uncovering customer needs, and closing deals through strategic communication and consultative selling techniques. -Consistently met and exceeded daily, weekly, and monthly sales targets through proactive outreach and follow-up. -Generated and qualified high-quality leads via cold calling, social media engagement, and targeted email campaigns. -Consulted with small business owners to identify funding needs and matched them with the right MCA loan solutions. -Delivered compelling sales pitches, product presentations, and value propositions to encourage conversions. -Managed the full sales cycle from prospecting to deal closure, including after-sales customer care. -Utilized CRM tools to track leads, monitor pipeline performance, and maintain organized customer records. -Upsold and cross-sold products and services to maximize revenue per customer.

Identifies and evaluates suppliers or subcontractors, especially for specific solicitations.