Hire top-tier Technical Support experts

Hello and welcome to my profile! I'm Claire Jimena, and I'm thrilled to have the opportunity to introduce myself to you. With 7 years of experience in Technical/Customer Service, 4 years of experience in Administrative Assistant/Product Support/Product Listing, 2 years of experience in Dispatch, and 2 years of experience in Appointment Setting/Schedule Confirmation, I've honed my skills to deliver exceptional results for my clients. My approach to every project is rooted in a commitment to exc

Built rapport with customers through courteous and professional communications. Resolved customer queries and problems using effective communication and providing step-bystep solutions.

With 7 years of experience in the BPO industry and an additional 7 years working remotely in the real estate and electrical services sectors, I have developed a strong foundation in cold calling, lead generation, customer relationship management, and customer service. My BPO background helped me hone my communication and problem-solving skills, allowing me to efficiently handle customer inquiries, manage high volumes of calls, and deliver exceptional service.In my remote roles, I have continued

Make it short yet professional: Committed to delivering exceptional customer service while actively sharing best practices with colleagues to support their growth and success in the customer service industry. Passionate about fostering a culture of continuous improvement by providing guidance and mentorship that enables team members to enhance their skills and deliver outstanding customer experiences. Dedicated to developing and refining leadership capabilities to ensure effective execution o

Want to supercharge your business? Let's chat about how my virtual assistance can help. Budget-friendly, tech-savvy VA, Proven track record, dedicated support, High-Speed Internet & Devices. See how I can help you scale? Excellent Communication Skills, Superb Time Management, Always Deliver.Here's an expanded look at the diverse administrative tasks I can assist you with, including but not limited to:Data Entry - I'll diligently handle data entry,

Highly organized individual with multi-tasking and research skills that was improved in my almost 6 years in the BPO industry. A computer literate with fluent typing skill of around 60wpm. Knowledgable with CRM, Google, and Microsoft tools. Offering excellent communication and interpersonal skills.Experienced in data entry and assisting customers via phone and chat with their technical and billing concerns to imp rove their experience. I also supported and mentored agents in the office, an

Technical, Sales, CRM,

Basic customer care. Answer customer inquiries regarding existing accounts. Upgrade, refund, replace and offer additional service and promotions. Resolve service issues and in advance technical support, Assist in-home agents regarding hardware and software issue. Monitor in-home application and provide real time updates

Proficient in Google Workspace Management, E-commerce Development (Database Management, Inventory Listings, Customer Information Handling), and Microsoft Office Suite. Certified in Computer Hardware & Software Troubleshooting (TESDA NC II) with foundational skills in Python, HTML, and CSS for website optimization and content updates. Strong in Time Management, Organization, and Communication, providing efficient remote support for businesses.

I'm passionate about helping people and I enjoy working and exploring different ways to work and life. I'm an experience QA Analyst for 12 years. With this, I oversee and manage the Quality Management System, procedure implementation and auditing the effectiveness, then virtually coordinating with the group of companies and clients. I'm proactive on every tasks and routine. I’m used to asking questions and taking notes to avoid unnecessary and costly mistakes. Capable of working under pressure,