Hire top-tier Technical Support experts

Hello! I am open and looking for an IT support role. I have been in the IT industry for eight years now, holding various roles such as Global IT Helpdesk, Technical Support Level 1/2, and, most recently as a Network Engineer. I believe my IT expertise including technical troubleshooting, network administration, and end-user support could be a great addition to your organization.

Customer Service ? Met customer satisfaction by assisting in selecting and purchasing equipment. ? Answered customers ’ inquires and understand their requirements to give the right product or equipment. ? Give customers information about products and services. ? Prepared customer orders and shipments. ? Managed customer product returns and answer any questions regarding return policy. Technical ? Performs advanced Remote PC Diagnostic and Repair, PC optimization on clients compu

Virtual Assistant | Email Correspondence | Video Editor | Graphic Designer | Customer Service | Technical Support Expert | Admin Support | Sales RepresentativeI am a versatile and highly skilled professional with expertise in virtual assistance, email correspondence, video editing, graphic design, customer service, technical support, and administrative tasks. With a strong background in customer service, business communication, and creative solutions, I can efficiently manage multipl

I've worked for 4 years as a Technical Support Specialist for mobile services in Canada. I have excellent communication skills and adept at handling challenging customers. I'm well-versed in billing and technical troubleshooting. I can work well within a team and can handle responsibilities even when under pressure.

• Hard-working, reliable and able to learn fast.• Extremely productive in a high-volume, high-stress environment.• Self-starter with a can-do attitude.• Adaptable to changing situations and welcomes new challenges.• Known for ability to build relationships/rapport and educate customers/clients, resulting in customer satisfaction, retention and increased sales.• Has the ability to learn client-specific information.• Meets quality, productivity and schedule adhe

Customer Service Skills: Responded promptly and answered/resolved customer inquiries and complaints.Investigated and resolved service issues and or product problems.Managed customers’ database accounts, performed customer verification and processed applications, orders and requests.Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.Kept records of customer interactions

Provided technical assistance to customers who are having issues with their mobile devices, tablets and modems.

Helping customers on the billing issue, Web hosting Issue, and also Website Issue.

Ready to be one of your team.

Customer and Technical Support