Supply Chain & Business Process Specialist | Procurement, Inventory & ERP Operations (D365 F&O, AX 2012)
Operations Lead with 10+ years of experience in supply chain, ERP systems, inventory management, and e-commerce operations. Skilled in managing end-to-end order fulfillment, supplier coordination, warehouse alignment, and backend operations across multiple platforms including Shopify and Microsoft Dynamics 365 Finance & Operations.
Experienced in leading operational workflows from order intake to fulfillment, invoicing, issue resolution, and process improvement. Strong background in ERP implementation, inventory control, procurement, and cross-functional coordination with suppliers, warehouses, customer service, and internal teams.
Known for being proactive, detail-oriented, and solutions-driven, with a strong ability to identify operational gaps, prevent recurring issues, and improve workflow efficiency through SOP creation, reporting, and process optimization. Comfortable working in fast-paced environments, managing multiple priorities, and handling high-accountability operations with accuracy and ownership.
Tools & Systems: Microsoft Dynamics 365 F&O, AX 2012, Shopify, Google Sheets, Excel, Xero, Marketman, CRM Systems, Slack, Asana