I have a 4 years experience in a customer service at Sutherland Philippines under Amazon Campaign. And a 4 years and experience at Taskus under Shopify campaign. At Amazon we do assists customers with regards to their issue with their order such as replacing, refunding missing orders, renewing their membership and handling their billing concern. Whilst in Shopify, we do help our merchants start their online business, help them basic customization of their store as well setting up their shipping etc. My strength is I can work under pressure, I can quickly adopt to changes and I am a fast learner. In my time in Amazon, I was able to be promoted as an SME or subject matter expert, where we trained newbies to start their career at the company. While, in Shopify, I was able to be promoted as support advisor specialist/mentoring where we help answer support question, such as technical and crucial concern thru slack. At the sametime, helping newly hired teammates who is acquiring to be a support advisor as well as mentor, in mentoring we do assists, coach mentees and auditing their tickets. And we our the one as well who will depend them to their assign teams/TLs to be endorsed.

I manage and grow social media accounts with a strong focus on results. I handle everything from content planning and posting to running paid ads and analyzing performance. I create engaging content, edit videos, and turn long videos into short, high-performing clips for platforms like Instagram, TikTok, Facebook, and YouTube.

I run and optimize ad campaigns to increase reach, engagement, leads, and sales, using data to improve performance and maximize ROI. I understand platform algorithms, trends, and audience behavior, which helps me create content and ads that actually convert.

I?ve delivered proven results by improving engagement, growing audiences, and driving real business outcomes through both organic and paid strategies. I?m organized, creative, and focused on helping brands build a strong online presence that delivers measurable impact.

Hi, I’m Jerome — I help businesses handle customer support, manage eCommerce operations, and keep daily tasks organized.

With 3+ years at Amazon, I’ve handled 100+ customer cases weekly, resolved complex issues, and supported team operations at scale.

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HOW I CAN HELP

**Customer Support / Client Support (Email, Chat, Voice)**
Fast responses • refunds • escalations • high CSAT

**eCommerce Support / Retail Support (Amazon, Shopify)**
Order tracking • returns • dispute resolution

**Admin Support / Data Entry / Virtual Assistance**
Inbox & calendar • data entry • task coordination

**Operations Support / Process Improvement**
Reduce repeat issues • improve workflow efficiency

WHY CLIENTS HIRE ME

- 3+ years Amazon experience
- 100+ cases handled weekly
- Trained & mentored 30+ associates
- Worked with global teams
- Helped improve processes & reduce errors

I don’t just complete tasks — I improve your operations.

TOOLS

Google Workspace • Microsoft Office
Slack • Zoom • Microsoft Teams
CRM Tools (Zendesk, Shopify, Salesforce – adaptable)

WORK STYLE

/ Reliable & responsive
/ Detail-oriented
/ Quick learner
/ Works independently

AVAILABILITY

Full-time / Part-time
Flexible with your timezone

LET’S WORK

Need help with customer support, eCommerce, or admin tasks?
Send me a message — I’m ready to help.

Struggling to keep up with customer messages, order issues, and daily admin tasks that eat away your time?

I help busy eCommerce store owners (Shopify, Etsy) manage their customer support, product listings, and backend operations so they can focus on growing their business not just running it.
With hands-on experience supporting online brands, I’ve handled:
Customer inquiries via email & live chat (Zendesk, Gmail)
Order management, refunds, returns, and tracking
Product listing creation & edits for Etsy & Shopify Email campaign uploads via Mail Chimp
Task & team coordination via Slack and -----------
I’m known for being reliable, detail-oriented, and quick to learn, making me a trusted tea-----------mber who ensures smooth workflows and happy customers.

If you need a full-time or part-time, dependable VA who can blend admin support with friendly, professional customer service, let’s talk.

•Virtual Assistant with a Customer-First Mindset
• Dedicated and detail-oriented Virtual Assistant with 3 years of customer service experience
• Experienced in email handling, order processing, data entry, and administrative support
• Skilled in using CRM tools like Salesforce for customer management and support
• Strong communication and problem-solving skills
• Able to work independently with minimal supervision
• Highly organized, reliable, and committed to accuracy
• Capable of handling multiple tasks in a fast-paced environment
• Passionate about helping businesses grow through excellent customer service and efficient support
• Quick learner, adaptable, and eager to take on new challenges
• Dedicated to providing high-quality work and building long-term client relationships




Extremely knowledegable when it comes to
•OneCrm/Salesforce
•Zoom
•ChatGPT
•Canva

Detailed oriented and results driven Ebay Dropshipping specialist with extensive experience in product research , listing optimization , order fullfilment and costomer service. Skilled in utilizing ebay platform to driven sales , maintain competitive pricing and streamline operations. Strong work ethic , self-motivated and highly adopt at managing time and resources effectively in a remote environment

What I offer:

• Email Marketing Expertise
• Sales Funnel & Landing Page Design
• Strategic Social Media Management
• Creative Graphic Design
• Short Video Edits
• Admin Assistance
• Real Estate Operations

With a proven track record, I offer creative solutions to enhance your online presence and drive results. Let's collaborate for success!

Hi! I'm Maricel!

I help Amazon sellers find profitable products, save time, and grow their stores.

I specialize in Online Arbitrage product research and Virtual Assistant support for ecommerce businesses and busy entrepreneurs.

AMAZON PRODUCT RESEARCH
I help sellers find winning products using:
• Storefront stalking
• Manual sourcing
• Reverse sourcing
• Keepa analysis
• SellerAmp SAS analysis
• Sales rank & ROI evaluation

I understand the UK Amazon marketplace and know how to find products that meet sourcing criteria and profit targets.

VIRTUAL ASSISTANT SUPPORT
I can also help with:
• Product research & data collection
• Spreadsheet management & reporting
• Web research & web scraping
• Expense tracking
• Ecommerce admin tasks
• Specification sheets & documentation

TOOLS I USE
Keepa • SellerAmp • Google Sheets • Excel • Web scraping tools • Online research tools

WHY CLIENTS LIKE WORKING WITH ME
• Detail-oriented and reliable
• Fast learner and proactive
• Strong research and analytical skills
• Clear communication and organized workflow

I’m excited to help your business grow.
Send me a message — I’d love to discuss how I can support your team!

Hi, I’m ----------- – a Virtual Assistant and Digital Creative who helps eCommerce and online business owners streamline their workflow and grow their brand.
Here’s what I do:
* Product Research & Content Gathering – Sourcing raw content from AliExpress, Amazon, and online stores
* Organization & Systems – Managing Google Drive, Notion, and workflow tools for smooth operations
* Customer Review Management – Handling reviews using automation tools
* Viral Ad Discovery – Finding trending TikTok and SpyTools videos for creative teams
* Shopify Support – Assisting with product uploads, store management, and backend organization
* Content Creation – Listicles, short-form video scripts, captions, and Canva graphics that boost engagement

Aside from eCommerce support, I also specialize in content creation and social media growth:

• Listicle-Style Content – Engaging, scroll-stopping content for Reels, TikToks, and carousels.

• Short-Form Video Scripts – Hook-driven scripts designed to turn viewers into followers and buyers.

• Competitor Content Research – Analyzing top creators to uncover strategies and outperform them.

• Canva Graphics & Captions – Clean, on-brand visuals paired with strategic copy that drives action.
I’ve worked behind the scenes on content and eCommerce strategies that boosted engagement, improved visibility, and supported client acquisition. I’m comfortable using tools like Canva, Trello, Google Workspace, Notion, and social media schedulers and I’m always open to learning new systems.
If you need a reliable VA who can handle the backend tasks and contribute to content growth, I’m here to help you scale smoothly

Quickbooks Certified ProAdvisor
Communicational skills
Interpersonal competencies
Time management
Microsoft word
Computer skills

Hi! I’m Joyce. I'm a versatile professional with experience in customer service, e-commerce operations, administration, and education. Proven ability to manage business processes, support customers, coordinate with clients and teams, and deliver engaging learning experiences. Strong communicator with excellent organizational skills, adaptability, and a commitment to providing high-quality service and operational support.

- E-commerce (Shopify and Amazon) - Provide end-to-end eCommerce support, including customer service, order and inventory management, coordination with 3PL partners, refunds/replacements, pricing updates, case handling
- Customer Support – Email or Chat support, issue resolution
- General Virtual Assistance – Admin support and data entry
- Social Media Management – Content posting on Instagram & Facebook

Let’s connect! I'd love to learn more about how I can support your goals!

TOOLS USED:
- E-commerce / Marketplace: Shopify, Amazon Seller Central, Ebay, Linnworks, Extensiv, Minsoft, OMS, Easyparcel, Stockitup, Canary7, B&Q, Wayfair, ChannelDock
- CRM / Customer Support: Follow Up Boss, Siebel, Zendesk, LivePerson, Edesk
- Admin Tools: Google Workspace, Microsoft Office
- Project Management: Trello
- Communication: RingCentral, Zoom, Google Meet, Google Chat, Slack, Skype, Microsoft Teams, WhatsApp
- Graphics: Canva, Photopea, Splice

Hi, I’m Catherine, a reliable and versatile Virtual Assistant with over 4 years of combined experience in administrative support, social media management, and targeted outreach — with specialized experience in the regulated online casino industry. I go beyond basic admin tasks to act as a complete support partner: keeping daily operations organized, growing your brand’s online presence, and building valuable professional connections, all while strictly following responsible gaming guidelines and industry standards.

My background lets me handle everything from email and calendar management to creating compliant content, managing communities, and running outreach campaigns to find affiliates, partners, and qualified leads. I’m detail-oriented, self-motivated, and fully remote-ready, based in Tarlac City, Philippines (UTC+8).

My goal is to take repetitive work off your plate so you can focus on growing your business. I don’t just work for your business—I work with it, bringing dedication and attention to detail that builds trust and drives real results.

- E-commerce - Amazon VA | Shopify VA
- Intent Analyst/Customer Support/ Email Support
- Photo/Video Editor
- Data Processing Representative

I'----------- work with Facebook Account Management, Social Media manager, fulfilling orders from shopify to aliexpress (managing ecommerce store) , ebay and Amazon, ----------- and
----------- drop shipping. Moroever, I handled different tasks such as customer services, order fulfillment, feedback management, facebook page , data entry, returns/refunds/replacement.
I am an innovative and
self-directed Virtual Assistant.
I want a long term, stable job where I can help you build
your business.

- Handling B2B clients
- Ecommerce Specialists
- Microsoft word/excel Savy
- Tech Savy
- Meta Utilization Savy
- Experienced the Highest Customer Satisfactory
- Can work under pressure and hardworking
- Passionate and dedicated