I’m a reliable Virtual Assistant with experience supporting eCommerce businesses on Shopify and WordPress. I help store owners manage daily operations, handle customer support, and keep everything running smoothly.

I focus on accuracy, quick communication, and reducing your workload so you can focus on growing your business.

I can help with:

Shopify store management (products, inventory, updates)
Order processing & fulfillment coordination
Customer support (email & chat)
Data entry and admin tasks
WordPress content updates

I've spent the last few years doing customer support and e-commerce operations work, mostly in the Shopify space. I started as a frontline support advisor handling merchant tickets — billing, store setup, troubleshooting — and eventually moved into a specialized escalation team handling more complex cases that needed deeper investigation and coordination with internal teams.

Outside of that, I've also handled the day-to-day customer service side of a dropshipping store: WISMO inquiries, order complaints, returns, and refunds. So I understand both the merchant-facing side and what it's like to be the one managing a store and dealing with customers directly.
On the tools side, I've worked with Zendesk, Freshdesk, Gorgias, and Google Workspace regularly. I can also use AI tools (Claude, ChatGPT) to speed up workflows, and I have some working knowledge of SQL and Python for anything that involves pulling or cleaning data.

I hold Google Career Certificates in Digital Marketing & E-Commerce, Data Analytics, and UI/UX Design — so I can wear a few hats if needed, but customer support and e-commerce ops is where most of my actual hours are.

I'm based in the Philippines and available for night shift hours, which lines up well with US and EU business hours.

My skills include and not limited too; Word processing Skills, Oral and Written Communication, Proficient computer Skill includes programs like Microsoft Word and Excel, and also google documents and spreadsheets. I am a motivated and disciplined person who easily adapts and a fast learner. I have the capability to think and make the right decisions promptly. I love what I do and I always watch out for learning curves.
I can provide excellent customer service as I know how to deal with Irate customers. I am attentive, creative, and listen actively. I can provide friendly customer service and I am really patient. I can do what I am asked for. Trust in me and I will deliver what you are looking for.

Detail-Oriented Virtual Assistant with experience in data entry, lead generation, ecommerce research, and administrative operations.

My professional background includes nearly four years in banking, experience in airline ticketing operations, and remote work supporting ecommerce and research-related tasks. I have worked with Amazon Seller Central, Keepa, SellerAmp SAS, Google Sheets, Excel, and various online research tools.

I specialize in:
• Data Entry & Data Validation
• Lead Generation & Contact Research
• Ecommerce Product Research
• Amazon Seller Central Support
• Email Management
• Web Research & Data Collection

Known for accuracy, reliability, and strong attention to detail, I take pride in delivering organized, error-free work while meeting deadlines with minimal supervision.

I am currently seeking a long-term remote opportunity where I can support business operations through research, data management, ecommerce support, and administrative assistance.

CV Link: -----------

I’m a dependable and proactive freelancer who focuses on delivering accurate work, clear communication, and consistent support. I aim to build long-term partnerships by helping businesses stay organized, respond to customers efficiently, and improve their overall operations.

With over 3 years of experience in eCommerce and customer support, I’ve assisted businesses in managing online stores, handling day-to-day tasks, and providing positive customer experiences. I’m detail-oriented, resourceful, and always willing to learn new tools and processes to better support my clients’ growth.

What I Can Help You With:

Customer Support (Email & Chat)
• Responding to inquiries, order concerns, and general support tickets
• Handling refunds, cancellations, and basic troubleshooting
• Maintaining a consistent, professional brand voice

eCommerce Support
• Order processing and tracking
• Shopify store assistance (products, basic updates)
• Customer follow-ups and issue resolution

Admin & VA Tasks
• Inbox and ticket management
• Data entry and documentation
• Task coordination using project management tools

Tools I Use:

Zendesk • Shopify • ClickUp • HubSpot • GSuite • Zoom • Dialpad • Slack • Trello • NotionSalesforce • Shopify • Airtable • Chatgpt • Gemini • Grammarly • Canva • Capcut • Loom • Microsoft 365: Word, Excel, PowerPoint, Teams, Outlook • Klaviyo

Why Clients Work With Me:

Clear, prompt, and professional communication
Organized and detail-oriented approach to daily tasks
Fast turnaround on customer inquiries and admin work
Reliable support you can count on long-term
Focused on improving customer experience and reducing workload

If you’re looking for someone who can take customer support off your plate and help you stay organized, send me a message and let's discuss your business.

I am a results-driven Ecommerce Shopify Virtual Assistant with 5+ years of experience in eCommerce dropshipping customer service, Shopify product listing management, and Email Marketing. I specialize in helping online stores increase sales, improve customer satisfaction, and optimize store operations.

What I Can Do for You:


Customer Service & Support: Handle high-volume inquiries via email, live chat, and social media (Gorgias, Meta platforms), including order management, returns, refunds, subscription management, and cancellations.

Customer Retention & Satisfaction: Resolve complaints, prevent returns, upsell products, and turn negative reviews into positive experiences while maintaining a 95% customer satisfaction rating.

Klaviyo Email Marketing: Design and implement high-performance email and SMS marketing strategies in Klaviyo to drive customer engagement, retention, and conversion.
•Implement advanced Klaviyo flows including Welcome Series, Browse & Cart Abandonment, Post-Purchase, Win-Back, and Re-Engagement, using conditional splits, delays, and filters for targeted automation.
• Build and maintain dynamic customer segments based on purchase behavior, engagement level, customer lifecycle, and product interest.
• Execute QA and testing of all flows to ensure accurate event triggering, UTM tracking, tagging, and revenue attribution.


Shopify Product Listing Management: Maintain 99?curate product listings, write SEO-optimized product descriptions, update product info, and ensure smooth store operations.

Visual & Content Design: Create eye-catching product banners, promotional content with Canva, and realistic product images using AI tools.

SEO & Marketing Support: Implement SEO-friendly keywords to increase organic traffic and sales, and coordinate with marketing teams for campaign updates.

Analytics & Metrics: Monitor customer service KPIs (FRT, CSAT) to improve service quality and operational efficiency.

Tools & Platforms: Klaviyo, Canva, Shopify, Gorgias, Meta, PayPal, Stripe, DHL, Deposco, Loop, Seal Subscriptions, Seamless Merchant, Phoenix CRM, Checkout Champ, Apstle, Shipbob, RoyalMail, USPS, 17Track, Google Suite, Microsoft 365, Asana, Trello, Notion, Hootsuite, Klaviyo, Mailchimp, Ahrefs, Semrush, Clearscope

I am a dedicated and detail-oriented eCommerce Virtual Assistant with experience in product research, product listing, Shopify store setup, and cross-posting across multiple marketplaces. I specialize in identifying profitable products, creating optimized listings, and maintaining organized store operations to help businesses grow and increase sales.

My expertise includes Shopify product listing, dropshipping product research, SEO-friendly title creation, product description writing, and inventory management. I am proficient in tools such as Vendoo, List Perfectly, Nifty, and ZIK Analytics to streamline workflows and improve efficiency.

I am committed to delivering accurate, high-quality work, meeting deadlines, and providing reliable support to help clients achieve their eCommerce goals. If you're looking for a dependable tea-----------mber who values consistency, organization, and results, I would be happy to assist your business.

Core Skills:
• Product Research
• Shopify Store Setup
• Shopify Product Listing
• eCommerce Product Listing
• Cross-Posting
• Poshmark Listing
• SEO Title Optimization
• Product Description Writing
• Inventory Management
• Data Entry

Hello there,

Cams here!

Having previously worked with Amazon for nearly 6 years in Seller Support, I am now seeking entrepreneurs who wish to expand their business to Amazon or who simply need an extra set of hands to assist with the day-to-day operations of their e-commerce store.

I understand that transitioning to the merchant side presents its own set of challenges, but I am eager to leverage my knowledge and take on this new opportunity. With my extensive experience in Seller Support, I am confident that I am well-prepared for the role. I possess a deep understanding of the platform's policies and procedures and am passionate about helping sellers maintain a healthy account status and grow their businesses on Amazon.

My journey with Amazon has been amazing, and now, I'm excited to share my knowledge, passion, and skills with you.

If you could please let me know your availability, we can arrange a time for a casual conversation to further explore this opportunity.

Looking forward to connecting with you and learning more!

Best regards,
-----------

Ecommerce Virtual Assistant with 2+ years experience helping Shopee Sellers scale to 6 figures/month.
Expert in Product Listing, Order Fulfillment, Customer Service, and FB Marketplace Management.
Previously managed a physical store + online shop (FB page, Shopee), handling 50+ orders/day with 98% positive ratings.

Tools: Shopee Seller Center, Canva, Excel, Google Workspace, Trello, Capcut

Available 40hrs/week, GMT+8 timezone. Fast learner and very reliable.

Let's grow your store together!


Thrillcey Maluto Devicais
Tanza, Cavite, Philippines
-----------
-----------viber
-----------whatsapp

Hi! I’m Irish, and I’m here to help make your day a little easier. I’m detail-oriented, reliable, easy to work with, and I always do my best to get things done right. I follow instructions well, but I also share ideas if I see a way to improve things. I’m always willing to learn and grow so I can better support you and your business. If you’re looking for someone reliable who can help lighten your workload, I’d be happy to work with you!

I can help you with (I'm open for any new task - willing to learn):
-Virtual Assistant
-E-Commerce | Product Listing
-Etsy | Printify
-Social Media Support
-Executive Assistant
-Administrative Support
-Managing Emails and more!

Let’s connect and start as your Virtual Assistant!<8efe80624d780eba0c6493ec45140364>Email me: -----------
Whatsapp: -----------

+ WordPress Developer and Designer+ Develop custom WP plugins
+ Frontend Developer+ Website Design+ Custom HTML & CSS
+ Website Migration
+ Computer Technician / Troubleshooter
+ Graphic Designer
+ Photoshop
+ Adobe Illustrator
+ Photo Editing
+ Image Background Removal
+ Shirt Designs and Printing
+ eBay & Amazon Marketing
+ e-Commerce Management
+ Research and Data Entry

OBJECTIVE:
Looking for a challenging process position to deliver professional performance where I can make meaningful contributions and work for personal advancement.
WORK EXPERIENCE:
- A Website Marketing Moderator for apparel, accessories, and women's clothing company website.
- Email Assistant to filter/categorize emails using HTML code for an email client application.
- Surveillance Reporter to mystery shops, research and make a report about Car Dealerships reviews on social media and review sites.
- Web researcher to search online databases for suitable candidates/open jobs posted on job sites for a Recruiter/Consultant employer.
- Customer Support Staff to answer emails for Real Estate Companies using Zendesk.
As A Billing Assistant:
- Verifies, analyze, process, tracks, and updates data.
- Posting and Charging Bills of a client by Updating the Database Client’s Information, Checking and Computing the total amount of Medical Services done by a Physician.
As A Technical Support Representative:
- Providing information in response to subscribers’ inquiries about products and services, billing inquiries, and non-technical and technical assistance by conducting troubleshooting.
- Generating a report about the status of the caller’s internet connections.
As A QA Reviewer:
- Process data in accordance with set procedures.
- Reviewing Lease contracts between Lessee and Lessor for a T-Mobile Real Estate.
- Computing and Auditing Lease Terms, Monthly Payment, and Reimbursement if any.
As A Data Analyst
- Processing legal documents by text and numeric data entry, capturing image and handwritten extraction by OCR-TR, formatting in an HTML code, and proofreading.
- Updating and verification of data from the client’s website for database maintenance.
SPECIAL SKILLS:
Computer Literate
Trouble Shooting,
Programming

Handling offline orders in ecommerce industry for over 3 years , providing fulfillment in every transactions in our customers. To build resilient , unified commerce ecosystem. Tracking orders to ensure the item will shipped on time.

eCommerce Bookkeeper | Amazon Bookkeeping Expert | Shopify Bookkeeping Specialist | QuickBooks Online Advanced Certified ProAdvisor

Book a call on my Calendly link: -----------------------va/30min

Are you looking for a skilled and reliable eCommerce Bookkeeper to manage your Amazon, Shopify, or other online store bookkeeping? You're in the right place! I specialize in helping eCommerce sellers like you understand their financials, streamline their accounting, and grow their business confidently.
Core Expertise & Experience
Over 2 years of hands-on bookkeeping and accounting experience with a focus on eCommerce businesses
Specialized in Amazon FBA and Shopify sellers’ accounting
Worked with a wide range of eCommerce business models and store setups
Bookkeeping Services Offered
Full-charge bookkeeping and financial management
Bank, credit card, and payment gateway reconciliations
Accounts receivable (AR) and accounts payable (AP) management
Inventory tracking and COGS recording
Periodic financial reporting and business insights
Clean-ups and QuickBooks implementation
Workflow optimization for smoother bookkeeping operations
Tools & Platforms Expertise
QuickBooks Online (Advanced Certified ProAdvisor – Elite Tier)
Amazon Seller Central and A2X for Amazon
Shopify and A2X for Shopify
Excel, Google Sheets, and cloud-based reporting tools
Why Work with Me?
Highly organized, detail-oriented, and results-driven
Dedicated to client satisfaction and long-term partnerships
Focused on delivering actionable insights to help your eCommerce business thrive
Always available for a quick chat to understand your business needs
Let’s talk about your Amazon or Shopify bookkeeping needs — I'm confident that I can provide the right solution tailored to your business!

Google Ads Specialist with 5+ years of experience managing Search, Performance Max, and Shopping campaigns for eCommerce and lead generation.

I focus on improving ROAS, lead quality, and overall campaign performance through data-driven optimization, keyword strategy, and accurate tracking setup.

What I can help you with:
Managing and optimizing Google Ads campaigns (Search, PMax, Shopping)
Improving ROAS and conversion performance
Keyword research and search intent targeting
Fixing tracking issues using GA4 and Google Tag Manager
Analyzing data and scaling what works

I’ve handled accounts with monthly budgets up to $95,000, consistently improving performance through structured optimization and strategy.

I also have strong experience with Google Merchant Center and feed optimization, which helps improve Shopping campaign results and product visibility.

If you’re looking for someone who can analyze, optimize, and scale your campaigns, I’d be happy to help.

Tools I use:
Google Ads, Google Merchant Center GA4, Google Tag Manager, Looker Studio