Operations & Admin Specialist | HR | Team Management | Customer Support | ERP |

Almost 5 years as an In-Process QC Inspector in a Japanese precision manufacturing company producing parts for Epson, Brother, and Canon. Transferred from Outgoing to In-Process QC based on my supervisor's recognition of my attention to detail and precision. The only contractual employee trusted to handle a critical item alongside regular employees, and the only QC inspector in the company trusted to inspect items across all 3 production buildings.

Advanced user, including VLOOKUP, INDEX/MATCH, and custom tracking templates. Built my own spreadsheet systems for manpower reporting, and record management.

Managed 200 to 500+ employees per shift in a large food manufacturing facility, overseeing attendance, performance, discipline, and welfare. Employees requested me as head supervisor because they trusted both my authority and my support.

Maintained audit-ready employee records, financial master lists, and compliance documentation for a workforce of 1,000 to 2,000+ employees under strict client audit standards.

Maintained 100% response rate and 5.0 average rating, managing customer inquiries for an e-commerce store with zero disputes filed.

Organized and maintained sensitive financial records, compliance documentation, and employee files. Comfortable managing multiple admin tasks simultaneously without supervision.

Managed end-to-end recruitment including sourcing, screening, interviewing, and deploying candidates across multiple client sites.

Managing an Etsy digital products store end-to-end, including product listings, SEO optimization, customer support, and Pinterest marketing.

Managed end-to-end recruitment including sourcing, screening, interviewing, and deploying candidates across multiple client sites.

Encoded salaries, managed deductions and cash advances, coordinated with bank partners, and caught a critical payroll error before release — preventing significant financial loss.

Daily use for drafting communications, research, workflow improvement, and problem solving. I use AI to work smarter, not to replace my thinking.

Daily use of Gmail, Google Sheets, Google Drive, and Google Docs for communication, record keeping, tracking, and collaboration.

Coordinated workforce deployment across multiple client sites, tracked assignments and attendance, and prepared reconciled reports audited by client HR teams.

Identified a serious labor compliance gap in our supervisory workflow, redesigned the entire process from scratch, documented it, and trained new supervisors — resulting in zero new labor cases filed against the company.

Hands-on ERP experience recording inspection data, production decisions, and inventory movements in real time in a Japanese precision manufacturing environment. Also used SAP for payroll data management.