Customer Service and Technical Support Specialist with experience handling high-volume chat and email support for US-based clients. Skilled in troubleshooting technical issues, resolving customer concerns, and assisting with account-related inquiries including billing, refunds, cancellations, and travel bookings such as flights, hotels, and car rentals.

Familiar with CRM and ticketing systems such as Zendesk and Salesforce through training and hands-on practice, with understanding of case documentation, tracking, and issue resolution workflows. Knowledgeable in data entry, order processing, and maintaining accurate customer records.

Proficient in Google Workspace, Slack, and AI tools like ChatGPT to support workflow efficiency and communication. Known for strong attention to detail, clear communication, and delivering fast, accurate, and empathetic customer support in fast-paced environments.

I am an AI-augmented Executive Assistant based in the Philippines, supporting founders and CEOs with inbox management, calendar coordination, SOP creation, and workflow automation. I use ChatGPT, Google Workspace, Notion, and HubSpot to deliver the work of two assistants at the rate of one — proactively, independently, and with zero hand-holding required.

Flexible across US (EST/PST), UK (GMT), AU (AEST)

LOOKING FOR A VIRTUAL ASSISTANT?
Detail-oriented and a tech-savvy individual with a strong organizational skill. Proficient in
Canva, Google Workspace and AI tools like Gemini and ChatGPT. Seeking a Virtual Assistant
position to support busy entrepreneurs with administrative tasks, calendar management,
and digital communications. Known for proactive communication, fast learning, and thriving
in remote work environments.

My experience in academic leadership and coordination strengthened my skills in organization, communication, documentation, and multitasking. I have handled scheduling, stakeholder communication, progress monitoring, and administrative coordination in fast-paced environments.

I use ChatGPT, Grammarly, Canva AI, Gemini, Google Docs, Google Sheets, Google Calendar, and Gmail to improve workflow efficiency, maintain organized systems, and support smooth business operations.

I am available for part-time work during US Time Zone hours from 8:00 AM to 4:00 PM EDT. I am open to long-term opportunities where I can provide reliable and consistent support to business owners and growing teams.

I value professionalism, clear communication, confidentiality, and dependable work. I take initiative, follow instructions carefully, and make sure tasks are completed accurately and on time.

I provide Administrative Virtual Assistant support for founders, business owners, and remote teams who need help managing schedules, emails, workflows, and daily administrative operations.

My experience includes calendar management, inbox organization, meeting coordination, documentation, reporting, client and team communication, customer service, and real estate administrative support. In my previous administrative role, I handled 20–40 emails daily, coordinated weekly meetings, maintained organized records, and supported day-to-day operations across departments.

I use Google Workspace, Microsoft Office, Notion, Asana, Trello, HubSpot, Canva, Slack, Zoom, ChatGPT, and Grammarly to support remote collaboration, organization, and workflow management.

I am available for full-time or part-time remote work across US, UK, and AU time zones. I value professionalism, reliability, organization, and long-term working relationships while helping businesses stay efficient and organized remotely.

Certifications:
• Executive Assistant Skills Training – Alison
• Virtual Assistant Certification – Freelance Academy
• Real Estate Virtual Assistant Certification – Freelance Academy

Running an online store is exciting but managing everything behind the scenes can quickly become overwhelming.

That’s where I come in.

With over 9 years of hands-on Virtual Assistant experience, I specialize in e-commerce store management and operations. I’ve successfully managed and supported stores across multiple platforms, helping business owners stay organized, efficient, and focused on growth.

Platforms I’ve Worked With:
- Amazon
- eBay
- Etsy
- Shopify

How I Can Help Your Business:
- Product listings & optimization
- Order processing & fulfillment
- Customer support & inbox management
- Store maintenance & updates
- Inventory monitoring
- Data entry & product uploads
- Administrative & VA tasks

I understand that every store is different. My goal is always to provide reliable, detail-oriented, and proactive support so your operations run smoothly.

Let’s work together and make your business easier to manage.

Detail-oriented and tech-savvy graduate with strong organizational skills and proficiency in Google Workspace, Canva, and AI tools including ChatGPT. Seeking an entry-level Virtual Assistant position to support busy entrepreneurs with administrative tasks, calendar management, and digital communications. Known for fast learning, proactive communication, and thriving in remote work environments. Works also for 10years in Admin and Finance job.

Hi, I’-----------rrian. I support businesses with administrative operations, customer communication, reporting, fraud analysis, and documentation management. With 9 years of experience in financial services, e-commerce operations, collections, and underwriting, I help teams stay organized, responsive, and efficient in fast-paced environments.

My background includes fraud monitoring, transaction analysis, KPI reporting, customer support, collections coordination, account research, documentation management, and cross-functional operational support. I am experienced in handling confidential information, maintaining accurate records, and providing reliable day-to-day administrative assistance.

Tools I use include Google Workspace, Microsoft 365, ChatGPT, Canva, Grammarly, Zoom, Google Meet, Slack, Trello, CapCut, and CRM/monitoring tools. I am also continuously expanding my knowledge of common VA and project management platforms such as Asana, ClickUp, Notion, and Meta Business Suite.

Remote Work Setup:
• Converge Fiber 50 Mbps (primary) with DITO 4G backup internet
• HP Laptop with Intel Core Ultra 5, HD webcam, and dedicated home office setup
• Flexible schedule and available for US, UK, and AU time zones, including graveyard shifts

I am looking for a long-term opportunity where I can provide dependable support, maintain high-quality work, communicate professionally, and contribute consistently to a growing team. I value reliability, confidentiality, attention to detail, and meeting deadlines with minimal supervision.

I'm a professional Email Support and Customer Service Specialist with 5+ years of experience managing high-volume support inboxes, resolving tickets efficiently, and ensuring zero cases fall through the cracks.
I have hands-on experience with Help Scout, HubSpot, Jira, and other CRM and ticketing platforms — and I pick up new tools quickly. I've maintained 99–100% Quality Assurance scores and an 88% first-contact resolution rate throughout my career, which means your customers get clear, accurate, professional responses the first time — without needing to follow up.
I also use AI tools like ChatGPT and Gemini in my daily workflow to draft professional responses faster, maintain consistent tone, and improve overall communication quality.
What you can expect fro-----------:
— Every ticket acknowledged and resolved on time
— Professional, warm, and on-brand written communication
— Accurate CRM documentation and case follow-through
— Zero dropped tickets — I own every case until it's fully closed
— Self-managed and reliable — no micromanagement needed
I've supported U.S., Australian, and international clients across financial services, retail, healthcare, and e-commerce industries. I'm fully remote-ready with a stable internet connection, quiet workspace, and my own equipment.
If you need someone who treats your customers' emails the way you would — I'm your person.

I am an Architecture student with three years of experience using AutoCAD, SketchUp, and Enscape. I have basic knowledge of financial management, as I worked as a cashier for two years. I also worked as a restaurant waitress for one year, a tourist guide for a few months, and a photo booth operator for one year, which has made me adaptable and well-versed in customer service. Additionally, I have basic copywriting skills and strong writing and English-speaking abilities, as I previously served as Editor-in-Chief of our school paper, student council president, and a consistent honor student. Lastly, I have a background in basic Japanese language.

James Armes | Systems Architect & GHL Specialist
Building high-performance "Revenue Engines" that turn leads into customers.

Sleek Design, Smart Logic: Bridging the gap between high-end, minimalist UI and complex backend automation.

Custom-Coded Quality: Committed to framework-free, handwritten solutions—no bloated templates, just clean execution.

The Personal Stack:

Bookworm: Constantly consuming new information to stay ahead of industry trends and sharpen my technical edge.

Chess Player: Bringing the focus and strategic analysis of a chess player to ensure every automation is foolproof.

Fitness Enthusiast: Maintaining the physical and mental stamina required for high-level, consistent problem-solving.

The Philosophy: A Stoic approach to growth—operating with intention and the commitment to improving 1% every single day.

Wanna know more about me? Email: -----------

Hi there! I’m a proactive, detail-oriented, and reliable Virtual Assistant with experience in administrative support, data entry, social media management, customer service, and online business operations. I help businesses stay organized and run smoothly by efficiently and accurately managing emails, calendars, customer inquiries, content creation, and day-to-day administrative tasks. With several years of online selling experience, I’ve developed strong communication, multitasking, and problem-solving skills in fast-paced environments. Organized, adaptable, and committed to delivering high-quality work, I’m here to support your business and help you focus on growth while I handle the details behind the scenes.

Hi. Thank you for checking out my profile.
- Former Customer Service Representative for 5 years
- Former ESL Tutor for 3 years
- Freelance Video Editor / Long & Short Form Videos
- Aspiring Virtual Assistant

Reliable Data Encoder with experience in fast and accurate data processing, spreadsheet organization, and database updating using Excel and Google Sheets. I also edit social media videos for TikTok, Facebook, and Reels using CapCut, Canva, and Filmora—creating clean, engaging content with subtitles, cuts, and transitions. I work efficiently, meet deadlines, and deliver error-free output.

Curious and results-driven, I specialize in turning ideas into practical, high-impact solutions. I combine creativity with clarity to deliver work that not only meets expectations but adds real value. I focus on understanding client needs, solving problems efficiently, and producing results that make a measurable difference. Every project I take on is an opportunity to create something meaningful and help clients or teams succeed.

I utilize Canva to design and develop content for products, academic projects, and business materials, an activity I am highly passionate about. I have experience leading a school research team, which strengthened my leadership, communication, and collaboration skills. Additionally, I have participated in various face-to-face and online seminars and workshops that contributed to my continuous professional development.

During my on-the-job training, I taught students in Grades 7, 8, 9, and 10. I also worked as an ESL instructor, delivering lessons to international students both adults and children through face-to-face and online platforms. Concurrently, I held a 4-hour part-time position as a TikTok seller for the same organization, an opportunity offered to teachers seeking additional incentives. In this role, I engaged with customers, applied effective sales strategies such as creating urgency, and addressed inquiries in a timely and professional manner.