Detail-Oriented Admin & Procurement Specialist | Data Entry

Overview

Looking for full-time work (8 hours/day)

at $2.15/hour ($416.00/month)

Bachelors degree

Last Active

July 18th, 2026 (9 days ago)

Member Since

December 19th, 2020

Profile Description

Customer Support | Customer Success | Virtual Assistant | Operations & Admin Specialist

I help businesses deliver exceptional customer experiences while keeping daily operations organized and running smoothly.

With over 8 years of professional experience in customer support, customer success, operations, procurement, and administrative management, I have worked with international clients across SaaS, eCommerce, hospitality, and corporate environments. I specialize in resolving customer concerns, managing support tickets, handling claims and documentation, coordinating with cross-functional teams, and improving internal processes.

In my current role as a Customer Operations Specialist at Truvi Technologies, I support hosts and property managers worldwide by resolving product inquiries, technical issues, billing concerns, guest verification, and claims through email, live chat, and phone. I work closely with Product, Engineering, Finance, and Operations teams to ensure customers receive accurate, timely, and professional support.

I am known for being dependable, detail-oriented, patient, and proactive. I communicate with empathy, learn new systems quickly, and take ownership of every task until it is completed. Whether I'm assisting customers, managing administrative work, coordinating operations, or supporting business processes, I always strive to deliver results that improve both customer satisfaction and team efficiency.

What I can help you with:

• Customer Support (Email, Live Chat & Phone)
• Customer Success & Account Management
• Virtual Assistant & Administrative Support
• Operations Coordination
• CRM & Help Desk Management
• Technical & Product Support
• Claims Processing & Case Management
• Data Entry & Documentation
• Calendar & Email Management
• Process Improvement
• Order & Booking Management
• Research & Reporting

Tools & Platforms

HubSpot • Jira • Slack • Microsoft Teams • Aircall • Google Workspace • Microsoft Office • ChatGPT • Claude • Microsoft Copilot • Google Sheets • Excel • Dropbox

If you're looking for someone who communicates professionally, adapts quickly, solves problems independently, and genuinely cares about your customers and business, I'd love the opportunity to support your team.