4 yrs VA/Executive Assistant |7 Yrs BPO/Call Center
I bring seven years of extensive experience in the Business Process Outsourcing (BPO) industry, showcasing my versatility across various roles, including customer service (phone, email, and chat), technical support, subject matter expert, product & process trainer, and sales coach. After leaving the BPO industry, I further expanded my professional experience by working directly with clients for four consecutive years. This hands-on experience provided me with valuable insigh