Shopify VA | Product Listing Specialist | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $4.79/hour ($928.00/month)

Bachelors degree

Last Active

July 19th, 2026 (4 days ago)

Member Since

September 4th, 2021

Profile Description

Products sitting unlisted quietly drain revenue from a Shopify store.
Unanswered customer emails mean your buyers are already looking at your competitors.
And weak SEO means customers who want to buy from you are buying from someone else.

I'm Renzo, a Shopify Virtual Assistant who manages product listings, customer support, and day-to-day store operations so you can focus on growing your business instead of running it.

I work directly inside the Shopify admin dashboard, which means organizing product catalogs, providing responsive customer support, and managing daily store operations. All handled in one place, by one person.

Here is everything I take off your plate:

PRODUCT LISTING
— SEO-optimized titles and descriptions that rank and convert
— Full variant setup, image uploads, alt-text, collections, and tags
— Bulk CSV imports, metafields, inventory, and pricing setup
— Draft listings and product page optimization

CUSTOMER SUPPORT
— Inbox management — orders, inquiries, refunds, shipping updates
— Returns, exchanges, and complaint resolution
— Review monitoring and 5-star response strategy
— Abandoned cart recovery and follow-up sequences
— Store policies implementation and GDPR compliance

STORE OPERATIONS
— Shopify apps setup and management
— Klaviyo email marketing and flows
— Discount codes and promotional campaigns
— Logistics coordination and order fulfillment
— Weekly store reports so you always know what's happening

Tools that I used:
- Shopify
- Klaviyo
- Asana
- Slack
- Zoom
- Google Workspace
- Trello
- ChatGPT
- Microsoft copilot
- ----------
- Notion
- Clickup
- Loom
- Perplexity
- Canva
- Calendly

I bring real customer service and retail sales experience — handling complaints, closing sales, and understanding what makes buyers stay or walk away. These skills transfer directly into managing your store and supporting your customers professionally.

I manage your Shopify store’s listings, support your customers, and handle daily operations, keeping everything organized, efficient, and ready for growth.

Open for a free 30-minute discovery call. No pressure. Just a real conversation about your store and whether I am the right fit.

- Renzo
Shopify Virtual Assistant | Product Listing Specialist & Customer Support