Need a reliable Virtual Assistant who can keep your business organized, handle customers professionally, and take tasks off your plate? You’re in the right place.

Hi, I’m Johneden! I have two years of experience supporting U.S.-based businesses in different industries, including real estate, car rental, home services, and administrative operations. I help business owners save time, improve efficiency, and focus on growing their companies.

Here’s how I can help:

Executive & Administrative Support

• Calendar and email management

• Appointment scheduling and follow-ups

• Document preparation and organization

• Data entry and internet research

• File management and reporting

• Meeting coordination and note-taking

Customer Service & Communication

• Phone, email, and chat support

• Customer inquiries and follow-ups

• Appointment booking and confirmations

• Inbound and outbound calls

• Payment reminders and collections support

CRM & Operations Management

• HubSpot

• GoHighLevel

• CRM updates and database management

• Lead tracking and pipeline management

• Workflow organization

Lead Generation & Sales Support

• Lead generation and prospect research

• Appointment setting

• LinkedIn outreach

• Customer nurturing and follow-ups

Social Media & Content Support

• Canva graphics

• Social media scheduling and management

• Basic video editing

• Content creation and engagement

Tools & Software

• Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)

• Microsoft Office

• Slack

• Zoom

• Trello

• Microsoft Teams

• Calendly

• Canva

• ChatGPT and AI tools

Why work with me?

• Detail-oriented and highly organized

• Fast learner and proactive problem solver

• Excellent written and verbal English

• Able to work independently with minimal supervision

• Reliable internet connection and dedicated workspace

• Committed to long-term partnerships and delivering quality work

I believe great businesses run on strong systems, clear communication, and dependable support. My goal is to make your day easier and help your business grow.

Let’s connect and discuss how I can support your team!

Detail-oriented and reliable Virtual Assistant with a strong background in customer service and
administrative support. Experienced in handling client communications, managing schedules,
and performing essential admin tasks. Proven ability to multitask, stay organized, and deliver
high-quality service in fast-paced environments.

I am a versatile and results-driven Customer Support Specialist with extensive experience in income and employment verification processes as well as telecommunications account management. My background spans handling billing inquiries, sales support, technical troubleshooting, outbound cold calls, and inbound customer service, giving me a well-rounded skill set in client communication and problem resolution. I excel at managing high-volume workloads while maintaining accuracy, confidentiality, and professionalism.

Helping Businesses Deliver Excellent Customer Service and Seamless Operations

Hi! I'm Justine, a Customer Operations and Sales Support professional with over 5 years of experience supporting Comcast Business in a fast-paced BPO environment.

I specialize in customer support, order management, CRM management, and coordinating with multiple teams to ensure every customer receives accurate, timely, and professional service.

Throughout my career, I've worked closely with customers, sales teams, project managers, vendors, technicians, and engineers to resolve issues, manage orders, and improve the overall customer experience.

Here's what I can help you with:

Customer Support (Email, Chat & CRM)
Ecommerce Customer Service
Sales Support
Order Processing & Order Management
CRM Management (Salesforce)
Appointment Scheduling
Customer Follow-ups
Administrative Support
Data Entry & Documentation
Cross-functional Coordination
Issue Resolution & Escalation Handling

Why Hire Me?

5+ years supporting Comcast Business operations
Experienced working with US customers and business accounts
Strong attention to detail and data accuracy
Able to manage multiple priorities while meeting deadlines
Excellent written and verbal English communication
Fast learner who adapts quickly to new systems and processes
Reliable, organized, and committed to delivering high-quality work

Systems & Tools

• Salesforce
• Sales360
• Workbench
• Bundle Builder
• ACSR
• SAP
• Microsoft Office 365
• Canva

Industries I've Worked In

• Telecommunications
• Customer Support
• Sales
• Business Services
• BPO
• Order Management

Whether you need someone to support your customers, manage orders, assist your sales team, or keep your operations running smoothly, I'm ready to help your business succeed. Let's connect!

I have over 4 years of experience in the BPO industry, specializing in customer service and telemarketing. I have handled both inbound and outbound calls, assisting customers with their concerns, providing solutions, and ensuring a high level of customer satisfaction.

I am skilled in communication, active listening, and problem-solving. I also have experience in sales, including upselling, cold calling, and lead follow-ups. My goal is always to understand customer needs and provide the best possible service while contributing to business growth.

I am reliable, hardworking, and able to work independently or as part of a team. I am also comfortable using tools such as CRM systems and Microsoft Excel for data entry, tracking, and reporting.

I am eager to learn new skills and continuously improve to deliver better results for my clients.

Hi there! I'm Kris. In my free time, I love learning new things, like enrolling in short courses like flower arrangement, or just playing games like Valorant and Mobile Legends. Painting is also a hobby I enjoy and it helps me relax and recharge.
Professionally, I have a mix of experience in customer service, HR, and freelancing. I've worked as a Customer Service Representative for a US telco, E-commerce and the online store for a major search engine. I’ve handled customer inquiries through chat, phone, and email, always making sure to provide quick and effective solutions.
I also have 5 years of experience as an HR Officer, where I handled recruitment, employee benefits, labor relations, and training. I’ve managed everything from hiring to performance management, helping businesses thrive through strong HR practices.
On top of that, I’ve been freelancing, focusing on social media management, CSR, admin task, Facebook ads, short video creation, scriptwriting, and design work using tools like Canva. I enjoy creating content that’s both engaging and visually appealing.
I'm motivated, reliable, and passionate about delivering quality work. If you're looking for someone versatile who can assist with customer service, HR tasks, or freelance projects, I’d love to connect and help bring your business to the next level.
Let’s work together!

I am a dedicated and hardworking Ecommerce Virtual Assistant with experience in Shopify Product Listing, Customer Support, and Store Management. I have worked with multiple Shopify fashion and ecommerce stores, helping business owners maintain accurate product catalogs, improve store organization, and deliver excellent customer experiences.

My experience includes creating and optimizing product titles, descriptions, collections, tags, product types, templates, URLs, metafields, pricing, colors, and size variants. I also manage product image optimization, ensuring images meet ecommerce standards, including proper sizing, formatting, and high-resolution requirements.

In addition to product listing, I have experience handling customer support through email platforms such as Gorgias, Freshdesk, Reamaze, Zendesk, and Gmail. I assist customers with order inquiries, tracking requests, refunds, replacements, and general account concerns while maintaining a professional and customer-focused approach.

I am detail-oriented, organized, and committed to delivering high-quality work. I utilize Shopify, Canva, Google Sheets, ChatGPT, Gemini, Grok, and Claude to streamline workflows, improve efficiency, and support the growth of ecommerce businesses.

Skills

• Shopify Product Listing
• Ecommerce Virtual Assistance
• Customer Support
• Shopify Store Management
• Product Title & Description Optimization
• Collection Management
• Product Categorization
• Metafields & Variants
• Email Management
• Order Processing
• Refund & Escalation Handling
• Image Optimization
• Administrative Support
• Data Entry
• SEO Product Optimization

Contact Information
<8efe80624d780eba0c6493ec45140364>Email: -----------

WhatsApp: -----------

Senior Video Editor specializing in UGC, DTC, and E-commerce content for Meta, TikTok, Instagram Reels, and YouTube Shorts. Experienced in creating high-converting ads, scroll-stopping creatives, and performance-driven content for beauty brands, CEOs, coaches, and large YouTube creators. Skilled in AI-powered workflows using Kling AI, Google Gemini, HeyGen, ElevenLabs and many other similar AI tools.

Hi, I'm Joseph, a dedicated Virtual Assistant and Customer Support Professional with experience in customer service, technical support, claims processing, operations support, and real estate outreach.

My professional background includes working with companies such as Allstate, Amazon Customer Service, Intuit QuickBooks, and Concentrix, where I developed strong communication, problem-solving, and organizational skills while supporting customers and managing time-sensitive tasks.

I specialize in:

• QuickBooks Support and Basic Bookkeeping Assistance
• Customer Service (Email, Chat, and Phone Support)
• Virtual Assistance and Administrative Support
• Dispatching and Scheduling Coordination
• CRM Management and Data Entry
• Real Estate Cold Calling and Lead Follow-Up
• Claims and Documentation Management
• Calendar and Email Management
• Microsoft Excel and Google Sheets
• Process Improvement and Operations Support

I am highly organized, detail-oriented, and proactive. I take ownership of my work, communicate effectively, and ensure that tasks are completed accurately and on time. Whether it's handling customer inquiries, coordinating schedules, maintaining records, or supporting daily operations, I strive to deliver excellent results while creating a positive experience for clients and customers.

I am always eager to learn new systems and processes and am looking for long-term opportunities where I can contribute, grow professionally, and become a reliable part of your team.

Let's work together to help your business run smoothly and efficiently!

CORE SKILLS

Bookkeeping• Dispatch Support & Coordination • Shipment Tracking • Operations Support • Driver/Broker Communication • Compliance• Appointment Scheduling • Administrative Support • Claims Documentation • Data Entry • Microsoft Excel • Google Sheets • SOP Compliance • Problem Solving • Time Management

Motivated and empathetic Customer Service Professional with over years of experience in multi-channel support (email, phone, live chat) across e-commerce and retail platforms. Seeking to leverage proven communication skills, CRM proficiency, and a strong track record of customer satisfaction to contribute to a dynamic support team, drive customer loyalty, and enhance overall service efficiency.

My goal is always to make sure the customer’s experience is as positive and stress-free as possible.

Tools I use:
Shopify
Gorgias
Shipbob
Royal Mail
Microsoft Excel/ Word
Google Spreadsheets
Canva
Slacks
Zendesk<8efe80624d780eba0c6493ec45140364>;Facebook
Instagram

Career Highlights:
Handled multiple chats, emails and social media.
Resolved 25-30 tickets per hour

Senior Customer Support Specialist with 8+ years of experience supporting customers across e-commerce, SaaS, telecommunications, and direct-to-consumer brands. Experienced in handling email, live chat, phone, SMS, social media, and online review support for customers across the US, Canada, the UK, Europe, Australia, and Asia.

Over the years, I've supported multiple global brands, including Sunco, Secretlab, Beerwulf, GigSky, DataCodeGenie, and AlwaysFoodSafe. I managed customer inquiries, orders, shipping issues, returns, refunds, warranty claims, product troubleshooting, account support, and escalations using Shopify, Amazon Seller Central, Walmart Marketplace, Zendesk, HubSpot, Gorgias, Salesforce, and other customer support platforms.

During my three years supporting Sunco, I gradually took on more responsibility as I earned the trust of my managers and teammates. I handled more complex customer cases and escalations, collaborated with warehouse and fulfillment teams to resolve shipping issues, contributed to SOP and process improvements, and helped onboard new support agents.

I'm comfortable working independently, learning new systems quickly, supporting multiple brands at once, and maintaining a fast response time while delivering a positive customer experience. I'm looking for a long-term remote opportunity where I can contribute from day one.

I'm a reliable remote Virtual Assistant & Customer Support Specialist (4+ years). I specialize in resolving customer inquiries efficiently, and keeping daily business operations moving smoothly. I am proficient in Google Workspace, Zendesk, Canva, and AI tools. I independently handle daily administrative tasks so you can focus entirely on growing your business. I’m always open to learning new things and eager to expand what I can do.

Customer Support Specialist | Non-Voice CSR | Order Management & Data Entry | Email & Chat Support | IT Graduate

Customer service professional with over 4 years of experience, including 2 years as a trainer, specializing in customer support, problem resolution, and team development. Skilled in handling customer inquiries, coaching new employees, and maintaining high service standards. Proficient in CRM systems, Microsoft Office, and Salesforce, with a strong commitment to delivering excellent customer experiences and contributing to organizational success.

Portfolio Link: https://---------------------------------.-----------nva.site/