I am a detail-oriented Logistics Virtual Assistant with hands-on training in freight brokerage and truck dispatch operations. I am trained to support freight brokers and trucking companies throughout the entire shipment lifecycle—from obtaining customer quotes and booking loads to shipment tracking, Proof of Delivery (POD) collection, and invoicing support.
During my practical training, I gained experience preparing LTL freight quotations using carrier portals such as Estes, Old Dominion, FedEx, and FreightCenter. I compare carrier rates, transit times, and service options to prepare the top carrier quotes for customers. Once a shipment is confirmed, I create and manage loads in AscendTMS, entering customer information, shipment details, pickup and delivery locations, carrier information, and financial data before generating transportation documents.
I am trained to coordinate the shipment process by sending Rate Confirmations to carriers, obtaining signed confirmations, issuing Bills of Lading (BOL) to shippers, requesting PRO numbers, monitoring shipment status through carrier portals, and following up until delivery. Upon completion, I collect signed Proofs of Delivery (POD) and assist with documentation required for customer invoicing and carrier payment processing.
In truck dispatch operations, I learned to source loads using Trucker Path, DOFT, Trulos, and through guided practice with DAT One and 123Loadboard. I calculate rate per mile (RPM), negotiate freight rates with brokers, evaluate market rates, and select loads based on profitability and carrier preferences. I also understand Hours of Service (HOS) regulations, route planning, transit time calculations, and the importance of minimizing deadhead miles by identifying potential backhaul opportunities.
Core Logistics Skills
LTL & FTL freight quoting
Load sourcing and load booking
Carrier sourcing and communication
Carrier Vetting through Safer Web FMCSA
Rate negotiation and rate per mile (RPM) calculations
Freight dispatch support
Shipment tracking and proactive status updates
Transportation Management Systems (AscendTMS)
DAT One, Trucker Path, DOFT, Trulos, and 123Loadboard
Preparing Rate Confirmations and Bills of Lading (BOL)
PRO number tracking
Proof of Delivery (POD) management
Customer invoicing and carrier payment documentation support
Understanding of FMCSA Hours of Service (HOS) regulations
Route planning and backhaul identification
Strong documentation, organization, and customer communication
I am a fast learner with excellent attention to detail, strong organizational skills, and a commitment to providing reliable support in fast-paced logistics operations. I am eager to apply my training, continue developing my expertise, and contribute to a freight brokerage or trucking company by helping ensure shipments move efficiently from pickup to delivery.