I am detail-oriented, organized and comfortable working with computer systems. I have experience with order processing, data entry and administrative works.

I am packed with Inventory Management Skills, Product Listing Skills, Product Research Skills, Competitor Research Skills, Customer Service Skills, and Order Fulfillment Skills. The Suppliers I've been sourcing from are Home Depot, Walmart, Hayneedle, Overstock, Lowes, etc. The tools I know how to use are Tactical Arbitrage, AZInsight, Helium 10, Keepa and Amazon Seller Central

Other Skills:
· Oriented in Microsoft Office Application
· Fast In Computer Typing
· Good Communication Skill
· Fast Learner with a Positive Attitude
· Organize, Accurate and Detail Oriented
· Good Listener, Determined, Honest and Flexible
· Can Work Under Pressure
· Work with Less Supervision
· Strong Time Management Skills

*Experienced Email Customer Support.* Experienced Amazon & Ebay Order Processor.* Experienced Tracking Shipments Uploader.* Experienced in Handling Inventory using SKUGRID Software, Uploading Listings to Amazon and Appeagle Updating.* Detail-Oriented Amazon Product Researcher.* Well equipped in English communication both written and verbal.* Computer Literate for Google Spreadsheets, Smartsheet and or Office Windows (e.g Word, Excel, Power-point).* Able to perform multi-tasking jobs in the workplace.* Positive, diligent, resourceful, and not easily offended when under pressure.* Flexible, versatile, willing and eager to learn more.

Dedicated and reliable Customer Service and Virtual Assistant professional with strong experience in customer support, order processing, and product sourcing. Skilled in handling customer inquiries through email and live chat while providing timely, accurate, and professional support.

Experienced in order management, data entry, shipment tracking, supplier coordination, and maintaining high accuracy in fast-paced environments. Strong attention to detail and organizational skills help ensure smooth daily operations and customer satisfaction.

Knowledgeable in product sourcing, supplier research, and supporting cost-effective purchasing decisions. Adaptable, quick to learn new systems, and committed to delivering excellent service and positive customer experiences.

Customer Service<8efe80624d780eba0c6493ec45140364>Email Handling
Phone Handling
Chat Support
Data Entry
Typing

A dedicated pharmacist transitioning into a remote role, bringing extensive experience in medication management, patient care, and healthcare systems. Adept at handling administrative tasks, data entry, scheduling, and supporting healthcare providers in delivering optimal care. Strong communication skills, attention to detail, and ability to adapt to fast-paced environments. Committed to leveraging a background in pharmacy to provide accurate, efficient, and empathetic virtual assistance remotely.

I am a skilled Purchaser and Administrator with 4 years of expertise in managing procurement processes, ensuring cost efficiency, and building strong vendor relationships. I excel at providing administrative support, maintaining attention to detail, and solving problems to keep operations running smoothly. I’m proficient in using technology to streamline processes and ensure compliance with policies and regulations.
I am recognized as a reliable worker who communicates proactively, is highly organized, and adapts quickly to new challenges. I take pride in collaborating with others, continuously learning, and staying up to date with industry changes, which allows me to add value to both procurement and administrative functions.

AI Video Editor | CapCut Pro Expert | Veo 3 & Nano Banana Pro | Order Processor | Customer Service

About Me: I am a dedicated AI Video Editor specializing in high-end visual storytelling using the latest generative AI technologies. My goal is to bridge the gap between imagination and reality, providing high-production value at a fraction of traditional costs.

I leverage CapCut Pro for precision editing and utilize industry-leading models like Veo 3 and Nano Banana Pro to generate stunning, high-fidelity video and imagery. Whether you need a cinematic 3D Documentary style or a stylized Low Poly animation, I can execute any aesthetic to match your brand's voice.

I’m a reliable and detail-oriented freelancer with experience in design, content creation, and e-commerce operations.

Before freelancing, I worked full-time for over four years in a dropshipping business, where I handled order management, customer service, and daily operations. That experience helped me develop strong organizational skills, accuracy, and the ability to solve problems quickly while communicating clearly with customers.

My Professional Philosophy: I believe the best work comes from collaboration. I encourage open communication and genuinely welcome constructive criticism. It's how we ensure the final product is perfect. I am committed to giving my best output for every single milestone.

I am a Customer Service and Operations Professional with over 5 years of experience supporting clients across eCommerce, logistics, procurement, and service-based businesses.

My expertise includes customer support, order processing, procurement, logistics coordination, billing and invoicing, vendor management, and inventory monitoring. I have experience managing customer inquiries, processing orders, coordinating shipments, handling purchase orders, sourcing vendors, tracking inventory, and ensuring smooth day-to-day operations.

I am proficient in a wide range of platforms and tools, including NetSuite, AvSight, Shopify, Amazon, Walmart, Target, WooCommerce, Magento, Zendesk, Freshdesk, Richpanel, Gorgias, HubSpot, Stripe, PayPal, Klaviyo, and various CRM and ERP systems.

product researcher/processor/CSR

Responsibilities as Marketing Administrator IIMarketing Support- Execution of activities-Sending materials request-Collating all the materials submitted by vendor-Review and sending materials to internal team to put in production-Auditing the materials use for email flash before creating art out -Management of Outlook Calendars-Scheduling of different activities for the program handle. Sample email: Single Vendor EmailOrganizing and planning marketing activitiesScheduling meetingsMonitoring 2 mailboxes for tracking number requests and executed emails activityTracker Management Making sure all the trackers are up to date and documents are organize Manage company websitesCreating surveys based on the required questions given.Updating various sites used by the Program Manager. Sample sites: Websites, Qualtrics, Wufoo, SAP and PodioProvide basic to moderately complex reportingCreated reports are Platform report, Sales Report and financial report to know the activity needs to bill.Posting Proof of PerformanceChecking all the activities needs to bill for each ----------- anizing the Proof of Performance for each vendorUploading Proof of Performance to bill a specific contractProcessing Credit MemoCreating credit memo as requested by Program Manager.Weekly meeting with my Program Managers. Data EntryProject CoordinationManage all emails/ queries from different internal managers of the Agency Ingram Micro. Coordinate with Creative and Direct Marketing team. Consistently work with IM Accounting teams to ensure activities are billed and invoices are completed in a timely manner. Developing basic to moderate marketing documents. Point person of tea-----------mbers when it comes to any issue encountered in websites. Additional Task within Manila Marketing TeamManaging five Marketing Admin members of the team. Provide assistance and support to Manila Marketing member. Organizing bi – monthly touch base to discuss updates, process and different topics encounter by each admin to improve the process. Conduct One on One Coaching. Investigate escalation and provide feedback to Supervisor. Providing weekly Audit for my Marketing Admin I members.

E-commerce Operations & Fulfillment Lead with 7+ years of experience. Proven track record of managing high-volume fulfillment (1,000+ orders/day) across Shopify, TikTok Shop, and Amazon MCF. Expert in 3PL coordination, inventory auditing, and using Excel (Pivot/VLOOKUP) to eliminate shipping bottlenecks and maintain 100% order accuracy.

With 5 years of experience as a small business owner in the Philippines, I specialize in crafting effective social media strategies, creating engaging content, and fostering strong online communities. I excel in managing TikTok shops, Shopee Philippines, Facebook marketplace and other social media platforms to drive brand awareness, customer engagement, and sales. Let's work together to elevate your online presence and achieve your business goals!

I am very keen on delivering good quality work to my clients. I have gained ample experience and skills that I have earned through direct clients and regular jobs. I am more confident in showcasing what I can contribute and scaling my client's business. I've been a Virtual Assistant with 4 years of experience in eCommerce business platforms through different marketplaces such as Walmart, Amazon, FB Shops, and eBay. I have 3 years of experience as a Customer Service Representative with certificates & diploma. I'm confident in my ability to come up with interesting ideas. I have a huge desire to be successful and have a high level of motivation.

I am able to work independently or with a team. And can fully automate your store with given results of profit!I manage my client's eCommerce stores on several marketplaces with a drop shipping platform such as Amazon, Walmart, eBay,& Facebook Shops with services offered:
**Product Listing
**Quality Product Research
**Inventory management/ Data Management
**Canva (Basic Graphic Design)
**Order processing
**Order tracking
**Tracking number update
**Confirm shipment
**Account performance
**Customer service
**Online Arbitrage/ Tactical Arbitrage
**Dropshipping from different suppliers such as eBay, Home Depot, Bed Bad & Beyond, Lowes, Walmart, Amazon, etc.

Work Experience

Sales Clerk -
I was responsible for selling lottery tickets and providing electronic loading services for Smart, Globe, and Sun cellular networks.

Amazon Product Researcher -
I conducted product research for Amazon by matching items, comparing prices, and calculating profit margins. I also applied available coupons and documented product information in spreadsheets.

General Virtual Assistant -
I performed a wide range of virtual assistant tasks including data collection, email sourcing for local stores, affiliate program research, and content posting. I added Q&A sections and related posts to websites, conducted guest post outreach using search operators, and created Google Sites. I also managed Google ad campaigns, affiliate programs, and created coupon codes using WordPress. Additional responsibilities included order processing and product uploads.

Keyword Researcher / Data Entry -

I reviewed keyword lists and evaluated Google search results by answering 8–10 TRUE/FALSE statements for each keyword. I assessed the relevance of each keyword to the client’s business.

LinkedIn Ambassador -
I promoted company services on LinkedIn, sent contact requests, and responded to inquiries to increase brand visibility and engagement.

Skills:
Strong research and analytical skillsPhoto and video editingContent creationWeb developmentBasic programming knowledge

Tools:
WordPressAdobe Photoshop and IllustratorMicrosoft Office (Word, Excel, PowerPoint)Google Workspace (Docs, Sheets, Presentations)FBA Calculator, KEEPACommunication platforms: Telegram, >SkypeProgramming languages and technologies: Java, HTML, CSS, JavaScript