With over 15 years of experience in import logistics and customs operations, I help businesses keep shipments moving through accurate documentation, proactive coordination, and organized logistics support.
My experience spans the complete import process—from reviewing shipping documents and supporting customs clearance to shipment tracking, freight coordination, cargo delivery, and operational reporting. Having worked both on-site and remotely, I understand how important timely communication, attention to detail, and organized workflows are to maintaining efficient logistics operations.
What I Bring to Your Business
I don't just process logistics tasks—I help create smoother operations by:
-Improving documentation accuracy to help minimize customs processing delays and costly shipment disruptions.
-Maintaining shipment visibility through proactive tracking, follow-ups, and timely operational updates.
-Coordinating effectively with customs brokers, freight forwarders, shipping lines, truckers, suppliers, and clients to keep freight moving efficiently.
-Supporting compliant import operations through accurate customs documentation and regulatory coordination.
-Maintaining organized shipment records, trackers, and reports that improve workflow visibility and operational efficiency.
-Quickly adapting to new logistics systems and company processes while working independently in a remote environment.
I take pride in being dependable, detail-oriented, and proactive—qualities that allow logistics teams to operate more efficiently and with greater confidence that shipments are progressing as planned.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 10+ years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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