Daisy
"The Hybrid VA | Customer Support | Project Management | Operations | Salesforce
With Timeproof
Overview
Looking for full-time work (12 hours/day)
at $5.87/hour ($1,699.20/month)
Bachelors degree
Last Active
June 9th, 2026 (yesterday)
Member Since
June 20th, 2023
Profile Description
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 5 - 10 years
Customer Service Excellence Resolving customer concerns with empathy and professionalism. Handling high call volumes while maintaining quality service. Technical Support & Billing Expertise Troubleshooting technical issues effectively. Resolving billing disputes and explaining account details. Communication & Relationship-Building Active listening and clear communication tailored to diverse audiences. Building rapport with clients and fostering positive customer relationships.
Human Resources » Sop Writing
Experience: Less than 6 months
SOP Creation & Workflow Design Creating clear, detailed Standard Operating Procedures and workflows from scratch. Built complete SOPs for two SEC-registered organizations.
Human Resources » HR Management
Experience: Less than 6 months
HR helpdesk experience supporting 50,000+ employees at Kroger. Handled payroll issues, benefits queries, policy compliance, and sensitive employee relations.
Other Skills
Customer Support » Phone Support
Experience: Less than 6 months
SOP creation, process documentation, and workflow optimization. Identified and resolved a company-wide payroll crisis at Kroger affecting 50,000+ employees.
Office and Administration » Team Collaboration
Experience: Less than 6 months
Managing teams, tracking deliverables, facilitating communication, and keeping projects moving on schedule.
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- quezon city, ncr
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 43
- Influence: 14
- Steadiness: 26
- Compliance: 17
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
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