4 years+ Customer Support VA| Phone + Email + Chat Support| Helpdesk + CRM Manag

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Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

June 2nd, 2026 (25 days ago)

Member Since

January 3rd, 2023

Profile Description

Hi! I’m a customer support specialist with 4+ years in the BPO world, and I love helping businesses keep their customers happy. I’ve worked with e-commerce, telecom, and smart home security customers, and I’ve been a top performer by making sure issues get solved fast. I handle phone, chat, and email with care, so every customer feels listened to and helped.

I also work as a Virtual Assistant for real estate teams, where I help take tasks off your plate. I handle property research, comps, contracts, paperwork, and follow-ups, keeping everything organized and moving smoothly. I’m good at keeping communication clear with clients and tea ---------- mbers so everyone stays in sync. My goal is to keep things running efficiently so you can focus on growing your business.

PROFESSIONAL SKILLS

-Customer Service
-Administrative Support
-Real Estate Comping Property
-Email Management
-Data Entry/Reporting/Research
-Calendar Management

INDUSTRY EXPERTISE:

-E-commerce
-Real Estate Investing
-Smart Homes
-Telecommunication

TOOLS EXPERTISE:

-Zendesk
-Gorgias
-Freshdesk
-Shopify
-Rapid Fulfillment System
-FulFil Manager
-Guru
-Five9
-Zoom
- ----------
-Telegram
-Slack
-Pumble
-DeepL
-Google Translate
-Notion
-Trello
-Asana
-Canva
-Microsoft Office
-Google Workspace
-Follow Up Boss
-HubSpot
-Salesmate
-Multiple Listing Service
-Zillow/Redfin/Realtor

Let’s team up! I’d love to hear about your needs and show you how I can help.