Francesca
Customer Support Specialist | SaaS | Email , Chat & Technical Support | Recruitme
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.62/hour ($1,280.00/month)
Bachelors degree
Last Active
July 25th, 2026 (3 days ago)
Member Since
February 18th, 2022
Profile Description
I help businesses provide exceptional customer experiences through fast, professional, and solution-oriented support.
Over the past 7 years, I've worked in customer service, technical support, recruitment, and healthcare SaaS. I currently support behavioral health clinics in the US by assisting providers with EMR software, troubleshooting issues, and ensuring clients receive timely resolutions.
My experience includes:
•
• Technical troubleshooting
• CRM management
• Healthcare SaaS (EMR)
• Recruitment and candidate screening
• Documentation and data entry
• Process improvement
I'm known for staying calm under pressure, communicating clearly, and taking ownership of customer concerns until they're resolved. I enjoy learning new systems quickly and helping businesses deliver excellent customer experiences.
Top Skills
Human Resources » Recruiting » US recruiting
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Customer Support » Healthcare » Electronic Health Record
Experience: 1 - 2 years
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Phone Support
Experience: 2 - 5 years
Customer Support » Ecommerce » Amazon
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 1 - 2 years
Customer Support » Ecommerce
Experience: 1 - 2 years
Customer Support » Healthcare
Experience: 1 - 2 years
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte, Bulacan
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 20
- Influence: 37
- Steadiness: 10
- Compliance: 33
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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