I am a dedicated Healthcare Virtual Assistant specializing in Billing, Insurance Verification, and Administrative Patient Support for clinics, private practices, and healthcare providers.

With hands-on experience in healthcare operations, I help streamline front-end and back-end processes so providers can focus on delivering quality patient care.

What I Can Do for Your Practice:

-Billing support (claims submission, follow-ups, denial tracking)
-Insurance verification & prior authorizations
-Patient scheduling and calendar management
-EMR/EHR data entry and updates
-Patient communication (calls, emails, appointment reminders)
-Eligibility checks (VSP, EyeMed, and major insurance providers)
-Inbox and admin support using Outlook and healthcare systems

Skills:
-Billing & Insurance Verification
-Prior Authorization
-Claims Processing
-Healthcare Virtual Assistance
-Patient Scheduling
-EHR/EMR Management
-Admin Support
-Data Entry
-Customer Support
-HIPAA Compliance
-Email Management
-Calendar Management

I am detail-oriented, HIPAA-aware, and committed to accuracy and confidentiality when handling patient and insurance information.

I understand the importance of efficiency in healthcare workflows and strive to provide reliable, organized, and proactive support to every client I work with.

Let’s work together to improve your operations and patient experience.

A dedicated and adaptable professional with strong experience in healthcare customer service and fraud analysis. Skilled in handling insurance-related inquiries, pre-authorization requests, and durable medical equipment (DME) transactions while ensuring strict compliance with HIPAA regulations. Known for excellent English communication skills, problem-solving abilities, and a customer-first mindset that consistently enhances client satisfaction. Proficient in CRM platforms, email/chat support, and data management, with proven success in delivering accurate, empathetic, and efficient service. Thrives in both collaborative team settings and independent roles, demonstrating resilience under pressure and a commitment to service excellence.

Detail-oriented Healthcare Intake Specialist with proven expertise managing the end-to-end patient onboarding process for DME supplies. Skilled in cross-referencing medical records and prescriptions for regulatory compliance, securing prior authorizations, and successfully overturning insurance denials. Adept at handling sensitive patient financial discussions, including co-pays and healthcare coverage, to ensure a seamless patient experience.

I edit videos to inform, hold viewers' attention, and encourage action rather than just to make them seem pretty. My ability to turn complicated and dense information into incredibly captivating and easily digestible video content is my strongest suit as a video editor. I have a medical background and a degree in physical therapy. I was entirely in charge of the content pipeline for our instructional videos during my ten-month clinical internship. This included developing and filming intro skits, editing concise explanations of diagnoses, symptoms, and treatments, and concluding with compelling calls to action for medical consultations.

I am a versatile support professional with advanced expertise in healthcare insurance processes and technical support for mobile and computer systems. My background includes handling prior authorizations, claims management, RX refills, and Medicare Part B/D verification, while ensuring accuracy, compliance, and empathetic communication with patients, providers, and insurers.

CUSTOMER SERVICE REPRESENTATIVE | HEALTHCARE & PRODUCT SUPPORT | DME REQUALIFICATION | DOCUMENTTAION SPECIALIST

Registered Nurse | Trained Medical Virtual Assistant (HIPAA Compliant)

About Me / Profile Description:

Hello! I am a licensed Registered Nurse with hands-on clinical experience in high-acuity environments and perioperative settings, now transitioning my expertise into remote healthcare support as a trained Medical Virtual Assistant.

While I am new to the remote freelancing space, I am fully equipped, certified, and ready to hit the ground running. I have undergone rigorous, specialized training through a 40-hour Medical Virtual Assistant Masterclass and hold an active HIPAA compliance certification. This means your practice, workflows, and patient data will always remain highly accurate, organized, and secure.

My strong nursing background allows me to easily grasp complex medical terminology, understand the urgency of patient care, and manage precise documentation much faster than a non-clinical assistant.

What I Can Do For Your Practice:

EHR/EMR Charting & Live Scribing: Real-time documentation support utilizing high standards of accuracy.
Medical Transcription & Documentation: Transcribing clinical notes, SOAP notes, and patient intake details seamlessly.
Prescription Refills: Managing administrative medication refill workflows securely and efficiently.
Administrative Management: Handling medical appointment scheduling, calendar management, and answering inbound/outbound correspondence.
Data Security: Absolute compliance with HIPAA regulations to secure Protected Health Information (PHI).

Tools & Software Familiarity:
EMR/EHR Systems: Dr Chrono
Productivity & Communication:** Google Workspace, Microsoft Office, Zoom, Slack

I am looking for a long-term partnership where I can reduce your administrative burden, letting you focus entirely on your patients. I have a reliable high-speed internet connection, a quiet workspace, and am fully prepared to work in your timezone.

Let’s hop on a call to discuss how I can streamline your daily clinic workflows!

Experienced Healthcare Virtual assistant mainly with scheduling appointments

As a licensed Radiologic Technologist , I have built a career on a foundation of technical accuracy, data management, and high-stakes organization. I am now pivoting these transferable skills into the Virtual Assistant space to provide elite administrative support for busy professionals and healthcare-related businesses.

In my previous roles, I was responsible for operating complex diagnostic technology and managing sensitive patient information with 100% accuracy. This experience has made me an efficient problem-solver who excels at:


Data Entry & Encoding: Maintaining high standards of accuracy and safety in record-keeping.

Technical Proficiency: Quickly mastering new software and digital tools, similar to my training in complex medical modalities.

Time Management: Prioritizing urgent tasks and collaborating with multidisciplinary teams to meet strict deadlines.

Multilingual Communication: Providing clear, professional support to diverse clients and stakeholders.

I am a critical thinker who is highly adaptable to new workflows and dedicated to delivering excellent service. Whether it’s managing your calendar, organizing complex data, or streamlining your daily operations, I bring a level of professional discipline that ensures your business runs smoothly.

Hi! I have experience in administrative support, operations, and customer service.
I help busy entrepreneurs and teams save time by handling their admin tasks, customer support, and day-to-day operations.
What I Can Help You With:
* Calendar and email management
* Data entry, reporting, and record keeping* Customer support (calls, email, chat)
* Document preparation and formatting
* Travel coordination and scheduling
* Basic bookkeeping and invoice processing
My Experience Highlights:
* Managed daily office operations and executive schedules
* Reviewed staffing, overtime, and performance data to improve efficiency
* Supported billing, reporting, and documentation with high accuracy
* Supervised teams and ensured KPIs and service levels were met
* Handled healthcare accounts, including insurance verification and patient support
Why Work With Me:
*Detail-oriented and highly organized
* Strong communication and problem-solving skills
* Able to handle confidential information with professionalism
* Reliable, proactive, and easy to work with
Tools & Skills:
Administrative Support | Data Entry | Process Improvement | Customer Service | Microsoft Office | Reporting | Scheduling | Email Management
I’m always ready to learn new tools and help your business run smoothly.

I’m a reliable Virtual Assistant with a strong background in customer service, communication, and SOP-based workflows. I hold a Bachelor of Arts in Communication and have experience handling high-volume inquiries, resolving issues calmly, and maintaining a friendly, professional tone at all times.

I’m detail-oriented, quick to learn new systems, and comfortable with inbox management, CRM tools, documentation, and team coordination. I also have experience in content creation and basic design support using Canva. I take pride in providing excellent guest and client support and contributing to smooth daily operations.

Flexible with U.S. time zones, with reliable internet, and open to long-term work.

Hello! I’m Abegail Montealto, a Bachelor of Science in Nursing graduate with experience in healthcare support, administrative coordination, patient documentation, scheduling, customer service, and digital record management.

My background combines healthcare knowledge with virtual assistance and administrative support experience. During my Virtual Assistant internship, I assisted with scheduling, email management, data entry, client communication, and record organization while maintaining professionalism and confidentiality. In addition, managing my own online businesses strengthened my organizational, multitasking, and customer service skills.

I have completed HIPAA Compliance Training, Medical Receptionist Training, Caregiving NC II, Basic Life Support (BLS), and other healthcare-related certifications that enhanced my understanding of patient confidentiality, healthcare workflows, medical terminology, and administrative operations.

My key skills include:
• Medical Virtual Assistance
• Patient Coordination
• Appointment Scheduling
• Administrative Support
• Medical Documentation
• Data Entry & Record Management
• Email & Calendar Management
• Customer Service
• HIPAA Compliance
• Google Workspace
• Microsoft Office
• Communication & Time Management

I am highly organized, detail-oriented, dependable, and eager to learn new systems and technologies. I am currently seeking long-term opportunities as a Medical Virtual Assistant, Healthcare Virtual Assistant, Patient Coordinator, Telemedicine Assistant, or Administrative Virtual Assistant where I can contribute my healthcare knowledge and administrative skills to support business growth and excellent client service.

Medical Virtual Assistant | Patient Coordination | Insurance Eligibility Verification | Dental Insurance Processing | OB-GYN Administrative Support | Claims Assistance | Prior Authorization Support | Healthcare Customer Support | Medical Scheduling | EHR/EMR Documentation | Data Entry Accuracy | Email & Chat Support (BPO Healthcare Accounts)

I specialize in turning complex customer interactions into seamless, positive experiences. Having spent over 5 years in the BPO industry, I have mastered the art of efficient multi-channel support and specialized healthcare assistance.

Patient Care Coordinator and Healthcare Virtual Assistant with hands-on experience supporting direct-to-consumer (DTC) healthcare operations, patient communication, lab coordination, and full-cycle order processing.

I help healthcare providers and wellness companies deliver a smooth patient experience by managing administrative workflows, coordinating patient care, and ensuring accurate documentation from start to finish.

I handled the full patient order cycle from payment processing, order fulfillment, tracking shipments, sending confirmations and updates, to documenting every interaction in the system. I also managed lab coordination by processing lab requisition forms, sending instructions to patients, monitoring lab result status, updating records, and assisting patients with scheduling provider consultations once results were received.

After consultations, I supported ongoing patient care by updating treatment protocols, sending visit recaps, documenting provider recommendations, and coordinating supplement add-ons when applicable.

In previous healthcare support roles, I also worked with:

Patient scheduling and follow-ups
Insurance verification
Medication refill coordination
CRM and EHR documentation
Phone, chat, and email support
Provider, pharmacy, and lab coordination

I’m comfortable handling high-volume patient interactions while staying organized, detail-oriented, and compassionate. I understand how important clear communication, accuracy, and timely follow-up are in healthcare environments.

Tools & Systems
Athenahealth / AthenaOne
Zendesk
Salesforce
HubSpot
IRIS & Advocate Central
Google Workspace & Google Sheets
Shopify
Calendly
Slack, Zoom, MS Teams
Avaya, Genesys, Nextiva, Twilio

If you're looking for a reliable healthcare VA who can support both patients and operations efficiently, I’d love to help.