I am seeking either a part-time or full-time position where I can leverage my experience while continuing to learn and grow.With 10 years of experience in the BPO industry, I possess strong communication skills and extensive knowledge of MS Office applications. I am committed to my work, uphold strong values, and am always looking for opportunities to enhance my skills further.
Experience: 10+ years
I have over nine years of experience with Excel, including proficiency in VBA.
Experience: 1 - 2 years
As a former capacity planner, I gathered historical data, analyzed trends, and developed and maintained capacity plans to meet a variety of service level objectives. My day-to-day tasks included collaborating with various departments and providing insights and recommendations to Workforce Management (WFM) Leadership, Operations, Talent Acquisition, and Learning and Delivery teams.
Experience: 5 - 10 years
I spent over five years in Workforce Management, starting as a Realtime Analyst, then moving to Scheduling, and finally becoming a Capacity Planner.
Experience: 5 - 10 years
Experience: 10+ years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 6 months - 1 year
I trained myself in Power BI and produced multiple reports and dashboards that are used by key stakeholders.
Experience: 6 months - 1 year
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