Detail-oriented and highly organized professional with over 3 years of experience in the BPO industry, specializing in transportation dispatch, customer service, and virtual assistance. Proven ability to manage fast-paced environments while maintaining accuracy, efficiency, and excellent client communication.

I have more than 1 year of hands-on experience as a Virtual Assistant in the non-emergency medical transportation (NEMT) industry, where I handled scheduling, dispatch coordination, route management, and client support. I am skilled in coordinating drivers and clients, resolving issues in real time, and ensuring smooth daily operations with a strong focus on reliability and customer satisfaction.

Experienced in handling high-pressure situations, multitasking across multiple systems, and maintaining professional communication with clients, drivers, and tea-----------mbers. I am also adaptable and quick to learn new tools and processes in order to improve workflow efficiency.

In addition, I have basic knowledge of social media management, including Facebook, Instagram, TikTok, and Threads, with experience in content posting, page monitoring, and engagement support. I am proficient in Google Workspace, Freshdesk, Canva, and CapCut, which I use to support productivity, documentation, and basic content creation.

Driven, dependable, and detail-focused, I aim to contribute strong organizational skills, problem-solving ability, and a customer-first mindset to any team I join

Skills & Expertise


Transportation Dispatch & Logistics Management


Customer Service & Client Relations


Virtual Assistance (Non-Emergency Medical Transportation ? 10 months)


Social Media Content Posting & Basic Management


Appointment Scheduling & Coordination


Multitasking & Problem-Solving


Time Management & Attention to Detail


Data Entry & Administrative Support


Technical Proficiency & Adaptability



Tools & Software


Google Workspace (Docs, Sheets, Drive, Gmail, Calendar)


Microsoft Office (Word, Excel, Outlook)


CRM Tools (Freshdesk)


Social Media Platforms (Facebook, Instagram, TikTok, Threads ? Basic)


Creative & Editing Tools (Canva, CapCut)


Communication & Collaboration (Slack)



I am open to opportunities in dispatching, customer service, and virtual assistance. Looking forward to contributing my skills while continuing to learn and grow!
Let?s Connect!

Dedicated healthcare customer service advocate with 2.4 years of work experience providing excellent customer service to members/patients. Proficient in;
• New patient registration
• Authorization and appeals for Medical and Prescription refills.
• Insurance coverage verification.
• Benefit coverage and eligibility.
• Demographics information, etc.
• Medical software navigation; eClinicalWorks, Wellsky, Opendental
I know about the US healthcare system, HIPAA regulations, and federal and state government programs.

* Knowledgeable in Microsoft Word, Excel, PowerPoint, Publisher and Outlook
* Data Entry and Transcriptionist
* Excellent on written and communication skills (Filipino and English)
* Meticulous worker; attentive to quality and detail
* Quick Learner (willing to be trained to learn and develop my skills)

I'm a Registered Nurse and an experienced Healthcare Virtual Assistant with over two years of experience providing administrative support to U.S. healthcare practices. I specialize in patient scheduling, referral coordination, insurance verification, and front desk operations while maintaining HIPAA compliance and excellent patient communication.

Currently, I support a pediatric therapy clinic where I coordinate Occupational Therapy (OT), Physical Therapy (PT), Speech Therapy (ST), Feeding Therapy, and ABA appointments. My responsibilities include handling high-volume inbound and outbound calls, scheduling initial evaluations and follow-up visits, managing cancellations and reschedules, documenting patient interactions in the EMR, verifying insurance eligibility, coordinating referrals and authorizations, sending appointment reminders, and communicating professionally with parents, providers, and therapists.

My previous experience includes supporting an OB-GYN clinic where I managed appointment scheduling, insurance verification, referrals, prior authorizations, medical records, patient follow-ups, fax management, telehealth coordination, and provider administrative support.

As a Registered Nurse, I understand medical terminology, patient confidentiality, and the importance of compassionate communication. I am highly organized, detail-oriented, and comfortable working independently in fast-paced healthcare environments.

Core strengths include:

• Patient Scheduling & Appointment Coordination
• Front Desk Medical Administration
• Insurance Verification & Benefits Checking
• Referral & Authorization Coordination
• EMR Documentation & Chart Management
• HIPAA-Compliant Patient Communication
• Inbound & Outbound Calls
• Google Workspace & Microsoft Office
• Calendar & Email Management
• Medical Terminology
• Problem Solving & Customer Service

I take pride in providing dependable administrative support that helps healthcare teams stay organized while ensuring every patient receives a positive experience.

General Virtual Assistant / costumer support / home care scheduler / Truck Dispatcher VA

I am a dedicated Technical Support and Customer Service professional with hands-on experience assisting customers, resolving technical issues, and managing accounts efficiently. I have worked with BPO companies such as Alorica and VXI, where I developed strong troubleshooting, communication, and customer service skills.

I specialize in identifying and resolving technical problems, assisting customers with software and hardware concerns, and ensuring a smooth and positive customer experience. I am known for being reliable, detail-oriented, and able to multitask in fast-paced environments.

In addition to technical support, I have experience in account management, scheduling technician appointments, managing client information, and handling payment arrangements. I am comfortable working independently, following instructions, and meeting deadlines.

I am a versatile business and operations professional with strong experience across HR support, medical scheduling, fraud prevention, workforce management, property administration, and customer service. Throughout my career, I have consistently delivered accurate, policy aligned resolutions by leveraging multiple systems, analyzing data, managing reports, and handling sensitive transactions with precision.
I adapt quickly to complex workflows and can efficiently navigate fast paced, high volume environments—whether resolving HR and benefits inquiries, coordinating patient schedules, assessing fraud cases, supporting real time operations, or managing property guest services. I am known for my attention to detail, strong communication skills, and ability to maintain a high standard of service across both voice and non voice channels.
With a background that spans administrative work, data analysis, client coordination, and frontline support, I bring a balanced mix of technical capability, customer centric service, and operational discipline. I take pride in delivering results that exceed expectations while staying organized, dependable, and adaptable in any role I undertake.

I am a veri flexible employee specially when it comes to shifting schedule or working on holidays and weekends. I can easily adapt to new knowledge and can easily work my way in the processes.

My main duty as a dispatcher is to manage schedules, reply to requests, and send out teams, vehicles, or equipment as needed in order to guarantee the effective and timely delivery of services, resources, or items. This calls for the ability to professionally communicate precise directions to drivers, teams, or staff while also being skilled at scheduling, keeping an eye on several operations, and efficiently handling last-minute modifications. I have gained strong time management abilities, a dedication to operational excellence, and the ability to remain composed under pressure are necessary for this position. The effective management of the inventory and acquisition of components needed for production, maintenance, or operations falls within the purview of a parts ordering specialist. In order to reduce downtime and preserve smooth workflows, their position guarantees the prompt supply of high-quality parts. In sectors including manufacturing, construction, and the automotive industry, this position is essential for preserving productivity, cutting downtime, and facilitating seamless operational workflows. I was able to fulfill the function of Telemarketing and Appointment Setting Specialist, which calls for tenacity, perseverance, and a customer-focused mindset. These qualities are crucial for companies looking to grow their clientele and boost the effectiveness of their sales pipeline. Customer service representatives, or CSRs, are the first point of contact between a business and its clients. To maintain client happiness and loyalty, it is my duty to respond to questions from customers, handle problems, and give information about goods and services. In my opinion, effective CSR plays a vital role in improving consumer experiences and cultivating brand loyalty by fusing professionalism, problem-solving abilities, and a sincere desire to assist others.

Hi, my name is -----------, and I am very excited to work with you!
I am a seasoned virtual assistant proficient in administrative work and customer service. I have 3 years of experience working as a medical VA coordinating with clients, medical experts, and clinics in the US! Among my prior roles were, but not limited to:
1. Phone handling for both inbound and outbound calls2. Document management3. Providing administrative and internal support4. Appointment setting
I am ready to extend support, streamline communication, and collaborate with you!

I’m a highly organized and service-driven professional with over 4 years of experience in customer support, healthcare scheduling, billing, and virtual assistance. I specialize in helping healthcare teams and service-based businesses streamline their calendars, maintain accurate billing records, and deliver top-quality client experiences.
My background includes managing inbound and outbound communication, coordinating caregiver schedules, processing invoices, and supporting virtual events. I’ve also served as a subject matter expert, training new tea-----------mbers and ensuring compliance with internal policies and procedures.
Whether it’s resolving client concerns, booking appointments, or assisting with backend operations, I bring a strong sense of ownership, attention to detail, and commitment to service excellence.
Key Skills:


Appointment scheduling & calendar management


Healthcare customer service & client support


Invoice creation & billing reconciliation


CRM tools, Google Workspace, MS Office


Event coordination & real-time virtual monitoring


Email and chat support


Training and team support


Let’s connect — I’m ready to support your business with reliable, responsive, and professional remote assistance.

I’m a seasoned Talent Acquisition professional with a decade of experience hiring for US, Australian, and Philippine markets. My background spans from recruitment coordination, talent sourcing, ATS management, stakeholder management, interview scheduling withexposure across mutiple domains such as healthcare, life sciences, finance/accounting and professional services.

A Certified HR Associate (CHRA) who drives seamless hiring operations and blends precision with strategy to deliver efficient, high-volume recruitment results. Known for optimizing processes, partnering with stakeholders, and elevating recruiter performance, ensures every hire is handled with speed, structure, and success.
I’m new to OnlineJobs.ph, and building my profile and reputation but I can bring 10 years of expertise.

Give me a chance and I’ll deliver the same dedication and results I’ve consistently provided to global companies.

HIPAA Certified|HomeCare Scheduler |Intake Coordinator

With over 7 years of diverse experience, I bridge the gap between high-level administration and top-tier customer support. From managing complex home health schedules to retaining frustrated clients, I bring the organization and communication skills your business needs to scale.