Joshua
Cloud & Infrastructure Engineer | System Administrator | Technical Support | AWS
Verified
Overview
Looking for work (0 hours/day)
at $0.00/hour ($0.00/month)
Bachelor's degree
Last Active
July 16th, 2026 (2 days ago)
Member Since
July 16th, 2026
Profile Description
Hi! I'm Joshua, an IT Infrastructure and Technical Support Engineer with over 8 years of experience supporting enterprise environments, Windows Server administration, AWS cloud infrastructure, VMware virtualization, and SaaS applications.
I specialize in system administration, technical troubleshooting, cloud operations, and enterprise IT support. I have experience resolving complex technical issues, maintaining high system availability, and supporting mission-critical environments for global customers.
Technical Skills:
Windows Server Administration
Amazon Web Services (AWS)
VMware Virtualization
Active Directory
Microsoft 365
DNS & Networking
Linux Administration
CloudWatch Monitoring
Incident Management
Technical Support (Tier 2)
SaaS Application Support
Server Troubleshooting
I'm dependable, detail-oriented, and committed to providing reliable technical support and excellent customer service. I'm seeking a long-term remote opportunity where I can contribute my technical expertise and continue growing with the company.
Top Skills
Cloud Services » AWS
Experience: 2 - 5 years
Hands-on experience with AWS including EC2, S3, IAM, CloudWatch, infrastructure monitoring, and cloud troubleshooting.
Cloud Services » Azure » Compute - VMWare Solution
Experience: 2 - 5 years
Experienced in VMware virtualization, virtual machine administration, provisioning, troubleshooting, and enterprise infrastructure support.
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Supported Microsoft 365 services including Outlook, Teams, Exchange Online, user administration, and licensing.
Software » Network Administration » Active Directory
Experience: 2 - 5 years
Experienced in Active Directory user management, account provisioning, password resets, permissions, and access administration.
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Provided Tier 2 technical support by troubleshooting hardware, software, Windows, Microsoft 365, and enterprise SaaS applications.
Customer Support » SaaS
Experience: 2 - 5 years
Supported enterprise SaaS applications by investigating incidents, resolving customer issues, and maintaining system availability.
Systems Administration » Linux Administrator
Experience: 2 - 5 years
Experience supporting Linux servers, basic administration, troubleshooting, file management, and system monitoring.
Systems Administration » Windows Administrator
Experience: 5 - 10 years
Experienced in Windows Server administration, user account management, Active Directory, server maintenance, troubleshooting, system monitoring, and enterprise infrastructure support.
Software » Network Administration
Experience: 2 - 5 years
Experience supporting network infrastructure, TCP/IP, DNS, DHCP, routing, switching, and connectivity troubleshooting.
Cloud Services » Cloud Computing
Experience: 2 - 5 years
Experience supporting cloud infrastructure, virtual servers, monitoring, and cloud-based enterprise applications.
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Calasiao, Pangasinan
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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