Business Operations Manager | Executive Assistant | Project Coordinator

Coordinated projects from planning to completion by organizing schedules, tracking progress, preparing documentation, and collaborating with stakeholders. Contributed to the successful delivery of multiple corporate and government projects.

Managed daily business operations, supervised cross-functional teams, monitored budgets, ensured regulatory compliance, and coordinated with internal and external stakeholders. Led 30+ employees and managed an annual operating budget of approximately ₱20 million.

Provided high-level executive support by managing schedules, coordinating meetings, handling correspondence, preparing reports, and ensuring daily operations ran efficiently. Successfully supported senior leadership in fast-paced corporate and government environments.

Managed executive calendars, scheduled meetings, coordinated appointments, and prioritized daily activities to maximize productivity and ensure timely completion of commitments.

Managed professional email correspondence, organized inboxes, prioritized communications, and handled timely follow-ups with clients, vendors, and stakeholders.

Delivered exceptional customer service by addressing inquiries, resolving concerns, and maintaining positive client relationships. Consistently upheld high service standards in customer-facing roles.

Provided comprehensive administrative support through document management, reporting, scheduling, record keeping, and office coordination. Maintained organized workflows and ensured efficient day-to-day operations.

Managed inventory records, asset tracking, stock monitoring, and accountability reports to maintain accurate records and ensure compliance with organizational policies.

Utilized Microsoft Excel to prepare financial reports, budgets, inventory records, operational trackers, and data analyses that supported informed business decisions.

Accurately entered, verified, and maintained business, financial, and operational records while ensuring data integrity, confidentiality, and organized documentation.

Prepared, organized, and maintained operational, financial, compliance, and project documentation to ensure accuracy, accessibility, and audit readiness.

Used Google Docs, Sheets, Drive, Calendar, and Gmail to collaborate with teams, manage documents, organize schedules, and improve communication across departments.

Analyzed workflows and implemented process improvements that increased operational efficiency, strengthened collaboration, reduced delays, and enhanced overall service quality.

Managed procurement activities by coordinating purchasing requests, sourcing vendors, processing acquisitions, and monitoring supplier performance to support uninterrupted operations.

Prepared and monitored financial and operational reports, budget summaries, expense tracking, and cash records while ensuring compliance with company procedures.