Christel

Reservations & Guest Services Specialist | Hospitality Professional

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Overview

Looking for any work (8 hours/day)

at $3.35/hour ($640.00/month)

Associates degree

Last Active

June 7th, 2026 (5 days ago)

Member Since

February 16th, 2026

Profile Description

Hospitality professional with 10 years of supervisory experience in hotel F&B operations, now providing virtual support.
I specialize in guest communications, reservations coordination, SOP creation, marketing support, and operational organization — helping businesses maintain service excellence remotely.

Top Skills

Office and Administration » Google Docs

Experience: 5 - 10 years

Creating Events Orders

Office and Administration » Google Workspace

Experience: 5 - 10 years

Office and Administration » Google Drive

Experience: 5 - 10 years

Other Skills

Office and Administration » Google Forms

Experience: 5 - 10 years

Create training exams for associates. Create forms for costumer reservations and data monitoring.

Office and Administration » Calendar Management » Scheduling

Experience: 5 - 10 years

I create multiple schedules for staffs on different outlets, monitor attendance and outputs.

Coaching » Training and Development

Experience: 2 - 5 years

I train on-the-trainees and new employees. I create training plans, slides and coordinate training venues, facilitate trainings and follow up learnings.

Office and Administration » Microsoft 365 » SharePoint

Experience: 2 - 5 years

I monitor daily emails, coordinate department via teams channel.

Marketing » CRM

Experience: 1 - 2 years

Monitoring guests reviews, responding negative feedback, coordinate with concerned departments. Set up CRM menu dashboard for outlets and restaurants.