Joseph

Experienced BPO professional with 8+ years in customer service, technical suppor

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Associates degree

Last Active

February 17th, 2026 (129 days ago)

Member Since

January 2nd, 2026

Profile Description

Experienced and reliable Virtual Assistant with 8+ years of background in customer service, travel support, and appointment coordination. Skilled in handling inbound and outbound communication, setting appointments, managing calendars, responding to emails and chats, and assisting clients with bookings and customer concerns. Detail-oriented, organized, and comfortable working independently in remote setups. Known for clear communication, professionalism, and consistent follow-through. Open to Appointment Setter, Travel Agent, and Customer Service roles.

Top Skills

Experience: 2 - 5 years

I have 2–5 years of experience handling email support, responding to customer inquiries, resolving issues, and managing tickets using CRM tools like Zendesk while maintaining professional communication.

Experience: 2 - 5 years

I have 2–5 years of experience using Amadeus to manage travel bookings, reservations, changes, and cancellations while ensuring accuracy and compliance with travel policies.

Experience: 2 - 5 years

I have 2–5 years of experience using GDS systems to handle travel bookings, itinerary changes, cancellations, and ticket management with a focus on accuracy and customer satisfaction.

Other Skills

Experience: 2 - 5 years

I have 2–5 years of experience using Zendesk to manage customer interactions, track tickets, resolve inquiries, and maintain organized records for efficient client support.

Experience: 2 - 5 years

I have 2–5 years of experience providing chat support, responding promptly to customer inquiries, resolving issues efficiently, and maintaining professional and friendly communication.

Experience: 2 - 5 years

I have 2–5 years of experience providing technical support, troubleshooting issues, guiding customers through solutions, and ensuring timely resolution while maintaining professional communication.

Experience: 2 - 5 years

I have 2–5 years of experience providing customer service, assisting clients with inquiries, resolving issues, and ensuring a positive and professional customer experience.

Experience: 1 - 2 years

I have 1–2 years of experience using Zoho CRM to manage leads, track client interactions, update records, and support customer relationship management efficiently.

Experience: 1 - 2 years

I have 1–2 years of experience using HubSpot CRM to manage leads, track customer interactions, update records, and support sales and client relationship workflows efficiently.

Experience: 1 - 2 years

I have 1–2 years of experience handling inbound sales calls, assisting customers with product inquiries, processing orders, and providing excellent service to convert leads into satisfied clients.

Experience: 2 - 5 years

I have 2–5 years of experience assisting customers with hotel bookings, managing reservations, handling changes and cancellations, and ensuring seamless accommodations for clients.

Experience: 1 - 2 years

I have 1–2 years of experience generating leads, researching prospects, qualifying contacts, and supporting sales teams to drive business opportunities.

Experience: 1 - 2 years

I have 1–2 years of experience setting appointments, coordinating schedules, following up with leads, and ensuring timely and professional communication with clients.

Experience: 1 - 2 years

I have 1–2 years of experience making outbound calls to prospects, promoting products or services, handling inquiries, and setting appointments while maintaining a professional and persuasive approach.

Experience: 2 - 5 years

I have 2–5 years of experience managing travel arrangements, including bookings, itinerary coordination, and schedule adjustments to ensure smooth and efficient travel for clients.

Basic Information

Age
32
Gender
Male
Website
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Address
Dumalinao, Zamboanga del Sur
Tests Taken
None
Government ID
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