Hello. I am Ma. Elenita Tingson. I have 10 years of experience in customer service, sales, tech support, and Quality Assurance Specialist. I helped coordinate with the teams to deliver satisfaction and results.

* TICKET PULLER
- Purchasing tickets through LiveNation and TicketMaster
- Processed a large volume of tickets purchased

*GENERAL VIRTUAL ASSISTANT
-Data Entry & Online Research
--Task Coordination (Google Workspace, MS Office)

* CUSTOMER SERVICE REPRESENTATIVE
- Handles inbound and outbound calls, assisting agents' inquiries, and provides solutions
- Update CRM and provide proper call documentation
- Pitch / upsell
- Schedule tech appointment

* SALES AGENT
- Processed orders
- Check order status and tracking
- Upsell
- Answers order inquiry

* QUALITY ASSURANCE SPECIALIST & TRANSCRIPTIONIST
- Evaluate call recordings
- Provides constructive feedback
- Transcribed consumers' reviewed calls

I am a proactive and pressure-tested professional with 4 months of high-volume inbound/outbound calling experience as a Customer Service Representative, plus 13 months as a Detection Specialist monitoring live CCTV feeds for North American clients.

In my CSR role, I handled 100+ calls daily — assisting customers, resolving issues, upselling, and documenting every interaction with accuracy. I learned to think fast, stay calm under pressure, and communicate clearly in English with a neutral accent.

As a Detection Specialist, I monitored live security feeds for North American businesses, logged critical i----------- using internal tracking systems (similar to CRM workflows), and followed strict protocols without supervision. This role trained me to be detail-obsessed, consistent, and reliable even during long shifts.

I am now looking for a full-time, long-term home-based role where I can use my phone skills, CRM familiarity, and work ethic to help your business grow. I have a quiet home office, stable high-speed internet, and a noise-cancelling headset. I follow instructions, hit targets, and show up every day.

Job seeker, looking for a sales account with high pay and commission. Ready for a remote setup, US, AU or EU schedules. 8 Years of experience in sales for inbound and outbound. 4 years of team lead post.

Dedicated and detailed-oriented professional with 5 years of BPO experiencespecializing i n Dental account and Customer Service. Skilled i n handling insuranceverification, customer and patient inquiries, and delivering exceptional customersupport. Strong communicator with proven ability t o resolve concerns efficiently,maintain client satisfaction, and work effectively i n fast-paced -----------mitted to accuracy, quality service, and continuous professional growth.

Customer Service Representative with 4+ years of remote call center experience specializing in healthcare provider support, breach support, and online enrollment services. Skilled in handling inbound and outbound calls, resolving inquiries, and guiding customers through account activation and support processes with accuracy and empathy. Experienced in CRM systems, data entry, and remote communication tools, ensuring efficient documentation and compliance with quality standards.

Also experienced in appointment setting and lead qualification, handling inbound leads from online campaigns, addressing objections, and coordinating live transfers or scheduled appointments with financial specialists. Known for strong communication skills, adaptability, and performance in fast-paced, target-driven environments.

Enrico | Top 1% Appointment Setter & Outbound Sales Specialist

Disciplined outbound sales professional executing 250–300 strategic calls daily to drive measurable pipeline growth. Expert at uncovering buying intent, handling objections, and converting prospects into qualified opportunities.

Tools & Experience: GoHighLevel, Zenoti, Hot Prospector, CRM management, and social media for lead nurturing.

Core Strengths:

High-volume outbound calls without sacrificing quality

Decision-maker targeting & qualification

Confident, natural script delivery

KPI ownership & performance accountability

I combine activity + skill to consistently deliver results. If you need someone who can represent your brand professionally, manage multiple platforms, and generate revenue, I’m ready to start immediately.

Passionate and hardworking, always eager to learn and grow. I love taking on new challenges and giving my best in everything I do, while staying positive and motivated.

Hi! I’m a highly motivated and reliable Customer Service Representative and Appointment Setter with strong experience in inbound and outbound calls, calendar management, and chat support. I’ve worked with international clients across various industries, helping them grow their businesses through excellent customer interactions and efficient scheduling support. I’m confident in my ability to build rapport with clients, stay organized under pressure, and represent your business professionally. Whether you're looking for someone to manage your calls, handle customer concerns, book meetings, or simply keep your calendar organized—I’m here to help. Looking for long-term opportunities where I can be part of a results-driven and supportive team. Let’s connect and see how I can contribute to your success!

I have 4 years and 6 months of customer service experience, specializing in chat support and outbound calls. My expertise includes resolving customer concerns related to billing, sales, basic troubleshooting, and collections, consistently ensuring customer satisfaction and retention. I also have 1 year of experience as an Associate Coach, where I assisted coaches by guiding representatives, providing real-time feedback, and supporting customer interactions to improve overall team performance and service quality. In addition, I bring 1 year and 5 months of experience in inventory control within a manufacturing garment company, where I managed stock accuracy, monitored supply levels, and supported efficient production operations.

Good in communication. Cold calling. Inbound/Outbound calls.

I am dedicated and detail-oriented professional with experience in outbound calling, data entry, customer service, and candidate pre-screening. I have handled task such as reviewing submitted documents and essessing eligibilty for onboarding and reimbursement, ensuring accurancy and efficiency in every step. I am known for being hardwokring, reliable, and quick to adapt. I am eager to continue learning new things and expanding my skills and I am commited to delivering high-quality support to help buinesses to run smoothly.

Dedicated professional with 10+ years of experience in high-volume customer service environments. Proven track record in resolving complex inquiries across inbound/outbound calls and live chat. Expert in managing logistics and vendor coordination—including airlines and facility technicians—while utilizing Amadeus and Salesforce CRM to drive service excellence and sales metrics. Recently specialized in high-efficiency appointment setting for home service industries (HVAC, Locksmith, Garage, and Chimney).

About :
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Experienced Appointment Setter with a strong background in cleaning services, janitorial services, hotel staffing, housekeeping, property management, and home improvement campaigns. Skilled in speaking with business owners, General Managers, property managers, and homeowners with confidence and professionalism.

Worked with multiple cleaning and janitorial companies across the US and Canada, including Health Point, Eco Care Pro, GD Pro, Stratus Building Solutions, and Jan-Pro. Experienced in generating leads through outbound prospecting using Google, Yellow Pages, and other business directories to book qualified appointments with offices and commercial businesses.

Also experienced in hotel staffing, housekeeping, janitorial, and property management campaigns, targeting large hotels and property management companies. Most recently worked in home improvement appointment setting, speaking with homeowners and booking free estimate appointments through provided autodial leads.

Skilled in inbound and outbound calling, lead generation, appointment setting, follow-ups, and client communication. Able to adapt quickly to different campaigns, scripts, and workflows while keeping conversations natural and engaging.

Dialers used: RingCentral, Zoom, Kixie, and ReadyMode.

Complete work-from-home setup with stable internet and noise-canceling headset. Reliable, consistent, coachable, and ready to start ASAP.

Contact:
WhatsApp / Call : -----------<8efe80624d780eba0c6493ec45140364>Email: -----------

Results-driven Business Development Representative with 7+ years of experience in outbound sales, lead generation, and client communication across healthcare, finance, and rental industries. I specialize in high-volume outbound calling, lead qualification, and appointment setting — consistently delivering pipeline growth and exceeding sales targets.

Throughout my career, I've worked across diverse industries and roles — from financial advising and medical tourism consulting to BPO sales and business ownership — giving me a well-rounded perspective on client needs and how to address them effectively.

I'm skilled in CRM platforms like HubSpot and Salesforce, and proficient in multi-channel outreach through phone, email, and LinkedIn. Whether it's cold calling, objection handling, or closing support, I bring energy, consistency, and a performance-driven mindset to every role.

Currently open to remote opportunities where I can contribute strong communication skills and a proven sales track record to a growing team.

Based in the Philippines | Open to WFH & International Clients