Pamela

E-commerce Operations Manager | Order Fulfillment & Logistics | Customer Service

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Overview

Looking for part-time work (4 hours/day)

at $8.26/hour ($800.00/month)

Bachelors degree

Last Active

June 1st, 2026 (6 days ago)

Member Since

March 12th, 2017

Profile Description

Operations manager with 10 years of experience in e-commerce operations, overseeing order fulfillment, customer escalation management, and regulatory response coordination. Proven ability to resolve complex operational issues,improve internal workflows, and enhance website messaging to support efficient operations and stronger customer experiences.

Top Skills

Experience: 10+ years

Manage a customer service team for e-commerce store handling orders, customer queries, escalation and returns.

Experience: 10+ years

Respond to customer reviews and moderate social media comments, addressing concerns and supporting positive brand engagement.

Experience: 10+ years

Ensure smooth flow of operations, fulfillment and tracking of orders for compete customer satisfaction from ordering to delivery.

Other Skills

Experience: Less than 6 months

Experienced with CRM and support systems like Zendesk and Zoho.

Experience: 10+ years

Well-versed with ecommerce platforms such as Woocommerce and Shopify.

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
44
Gender
Female
Website
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Address
Bacolod, Negros Occidental
Tests Taken
IQ
Score:  118
DISC
Dominance: 43
Influence: 28
Steadiness: 14
Compliance: 14
English
C2(Advanced/Mastery)
Government ID
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