Baz
Customer Service / Support VA | Email & Chat Support | Inbox & Ticket Management
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.91/hour ($1,532.80/month)
Bachelors degree
Last Active
May 27th, 2026 (11 days ago)
Member Since
March 17th, 2025
Profile Description
I am a Customer Service Virtual Assistant who helps businesses manage customer communication through
I have over 4 years of experience in customer support and quality assurance, including handling high-volume customer inquiries and evaluating support interactions for accuracy and compliance. I have resolved 120+ customer and client inquiries weekly, maintained 95%+ customer satisfaction, and achieved 85% first-contact resolution in previous roles.
I work daily with tools such as Zendesk, ticketing and helpdesk systems, live chat platforms, Google Workspace (Gmail, Docs, Sheets, Calendar), Microsoft Office, Notion, Trello, Slack, Zoom, Google Meet, Calendly, ChatGPT, Google Gemini, Grammarly, and Canva.
I am available for full-time remote work and can support US, UK, or AU time zones with a flexible schedule. I am looking for a long-term role where I can become a dependable part of the team and grow with the company.
I am known for being organized, detail-oriented, and consistent in my work. I follow processes carefully, communicate clearly, and take ownership of my responsibilities to ensure reliable support every day.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Office and Administration » Google Workspace
Experience: 2 - 5 years
Other Skills
Office and Administration » Email Handling
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 1 - 2 years
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
Office and Administration » Calendar Management
Experience: 6 months - 1 year
Office and Administration » Email Management
Experience: 6 months - 1 year
Office and Administration » Calendar Management » Scheduling
Experience: 6 months - 1 year
Customer Support » Sales Support » Ticket Booking
Experience: 6 months - 1 year
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 131
- DISC
- Dominance: 12
- Influence: 7
- Steadiness: 37
- Compliance: 44
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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