I am a dedicated and results-oriented professional with 8+ years of experience helping businesses improve efficiency through CRM management, workflow automation, data analytics, and technical support. My background spans multiple industries, including legal services, commercial real estate, e-commerce, customer service, and business operations.
Currently, I support a law firm as a CRM Specialist and Tech Support professional, where I manage CRM systems, optimize workflows, implement automation solutions using Zapier, troubleshoot technical issues, and ensure smooth day-to-day operations for the team.
Throughout my career, I have successfully built performance dashboards, automated reporting processes, analyzed business metrics, and developed data-driven solutions that help organizations make better decisions and improve productivity. My experience includes working with Power BI, Excel VBA, Power Query, Google Sheets, CRM platforms, and various automation tools.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
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