Joel
OPERATIONS, CS SUPPORT/TL/QA/COACH, VA, DATA-ENTRY, SOCMED,
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $4.20/hour ($909.07/month)
Bachelors degree
Last Active
June 4th, 2026 (7 days ago)
Member Since
September 28th, 2020
Profile Description
Hi, I’m Joel Nikko! With over 12 years of experience, I specialize in Revenue Operations and Customer Support, helping teams in SaaS, fintech, and outsourcing operate seamlessly. I thrive on simplifying complex processes, whether it’s configuring CRMs, streamlining workflows, or guiding teams to deliver outstanding customer experiences.
What truly sets me apart is my reliability and empathy. I’m not just about solving problems; I’m committed to ensuring clients and teammates feel supported throughout the process. I have experience leading teams, working alongside executives, and optimizing systems to boost both efficiency and satisfaction. Remote work is one of my strengths, and I’m adept at collaborating across different time zones to keep projects moving forward.
Outside of work, I’m passionate about building positive relationships and exploring how AI and automation can enhance business operations.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
Other Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
Office and Administration » Operation Management
Experience: 2 - 5 years
Office and Administration » Data Analytics
Experience: 2 - 5 years
Virtual Assistant
Experience: 2 - 5 years
Basic Information
- Age
- 35
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pagadian City, Zamboanga del Sur
- Tests Taken
- IQ
- Score: 127
- DISC
- Dominance: 26
- Influence: 16
- Steadiness: 42
- Compliance: 16
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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