Customer Relationship Management
Case Management
Account Management
Sales Lead Lists
Audio Editing
Voice Acting
Voice Recording
In-App Support
Customer Engagement
Event Management

Results-driven Sales Manager with 6 years of solid experience in B2B sales, account management, and revenue growth across diverse industries. Proven track record in developing high-performing sales teams, building long-term client relationships, and executing strategic sales plans that consistently exceed targets. Skilled in identifying new business opportunities, managing enterprise accounts, and negotiating high-value contracts. Known for a data-driven approach, strong leadership, and the ability to motivate teams to deliver exceptional performance. Adept at pipeline management, forecasting, and cross-functional collaboration to achieve organizational goals.

I am a hard-working professional with almost 2 years of experience in customer service, social media, and pharmacy work. I focus on clear communication and keeping things organized to help businesses run smoothly. I have a patient-focused mindset and pay close attention to the small details in every task I do.
- How I Can Help
Social Media: I can plan your posts, create graphics using Canva, and write captions to help more people see your brand.
Customer Support: I have experience answering calls and messages, solving customer problems, and making sure clients are happy.
Office & Admin Tasks: I am good at keeping records updated, tracking inventory, and using tools like Trello or Notion to stay on top of work.
Cold Calling: I have worked as a real estate cold caller for the US, where I talked to property owners and found new leads.
- Tools I Use
Design & Video: Canva and CapCut.
Office: Google Workspace (Docs, Sheets) and Microsoft Office.
Communication: Slack, Zoom, and Microsoft Teams.
- Work Setup
I work from a quiet home office with a fast and reliable internet connection (100 Mbps). I am happy to work night shifts and can follow US (EST/PST) or GMT time zones.

I am a Virtual Assistant with experience in customer support, sales, and project coordination. I have handled customer inquiries, email and chat support, order tracking, and customer issue resolution while ensuring a positive customer experience.

Results-driven sales and operations professional with experience in banking, automotive sales, customer relationship management, team leadership, and social media marketing. I have over 7 years of experience in sales and customer handling, with strong skills in lead generation, content creation, online customer support, and team management.

I previously worked with Toyota Kidapawan City as a Marketing Professional, Group Sales Manager, Social Media Manager, and Caravan Operations Manager. I also currently work as a Relationship Sales Officer at EastWest Bank, assisting clients with banking products, loan inquiries, and customer relationship management.

I specialize in:

Social media marketing and content strategy
Customer relationship management
Lead generation and sales prospecting
Online customer response and follow-ups
Team leadership and staff coaching
Operations management and customer support
Sales content creation and brand awareness

I am highly adaptable, goal-oriented, and experienced in handling fast-paced work environments. I am passionate about helping businesses grow through strong customer engagement, organized operations, and effective digital communication.

Dedicated customer success professional with 7+ years of experience delivering outstanding service and support across fintech, eCommerce, and SaaS industries. Known for building strong client relationships, resolving complex issues with care, and going the extra mile to ensure customer satisfaction. Skilled in leading teams, coaching peers, and improving processes to create smooth, positive experiences for every client. I’m passionate about helping businesses and their customers succeed through clear communication, empathy, and dependable service.

I’m a relationship development and customer program leader who turns insights into action—bridging data, content, and human behavior to drive meaningful engagement and long-term partnerships.

With experience managing 20+ client relationships and translating 100+ monthly data points into strategic initiatives, I specialize in uncovering what customers and stakeholders are really thinking and building systems, workflows, and communication strategies that respond to those signals effectively.

My background spans customer programs, CRM optimization, and content strategy, alongside a strong foundation in writing and editorial work. I’ve developed and executed content strategies, audited hundreds of digital assets, and contributed to high-impact publications including the Church Newsroom Philippines.

Beyond my core roles, I bring a communicator’s edge, having worked as a host, public speaker, voice actor, and ESL teacher. Fluent in English, Filipino, and Italian, I’m passionate about using both verbal and non-verbal communication to build trust, influence audiences, and elevate brand reputation.

At my core, I help organizations strengthen relationships, refine messaging, and create systems that scale connection.

Detail-oriented and client-focused professional with over five years of cumulative experience in customer service, property turnover management, sales documentation, and vehicle appraisal. Demonstrated expertise in handling end-to-end client support across the real estate sector, including site turnovers, complaint resolution, quality control, and post-handover services. proficient in sales documentation, contract generation, and ensuring compliance with booking requirements. Proven ability to collaborate effectively with cross-functional teams and stakeholders to streamline operations and deliver exceptional service. Early career experience includes trade-in vehicle appraisal, demonstrating strong analytical skills and value estimation. Known for exceptional communication, organizational awareness, and a commitment to enhancing customer satisfaction through efficient and accurate service delivery.

I am writing to express my interest in the Marketing Assistant, Admin Assistant, Email and Phone support position. With a solid background in Amazon customer service spanning 3 years and a year under Winit Attorneys combined with my recent education in tourism marketing strategies and techniques, I am excited about the opportunity to contribute to your team.During my time as a Customer Service Representative at Amazon, I developed a deep understanding of customer needs and preferences. By actively listening to customers and addressing their concerns promptly and effectively, I was able to foster positive relationships and drive customer satisfaction scores consistently. These experiences have equipped me with strong communication skills, empathy, and the ability to adapt to various customer personas, which I believe are essential qualities for a successful marketing assistant. I was then promoted as a Team Leader after a year and then a Quality Analyst after 2 years. Which brings to the conclusion that I do multitasking and handles grace under pressure.In addition to my customer service expertise, I have recently completed a certification course in digital marketing, where I gained hands-on experience in market research, social media management, and content creation. My coursework not only provided me with a comprehensive understanding of marketing principles but also sparked my passion for creating compelling and engaging marketing campaigns. I am particularly drawn and eager to leverage my skills and knowledge to contribute to its success.Moreover, my proficiency in many different software tools and my attention to detail enable me to execute marketing strategies efficiently and accurately. I am highly organized and thrive in fast-paced environments, where I can collaborate with cross-functional teams to achieve common goals.I am impressed and excited about the opportunity to be part of such an innovative and forward-thinking team. I am confident that my blend of customer service experience and marketing acumen makes me a strong candidate under the listed positions.

Excellent communicator with deep background in client relations and managing small to mid businesses. Extensive knowledge in Microsoft Office. Tech savvy.

Technical VA & AI Automation Specialist. I build intelligent, reliable systems using n8n and Groq to turn manual work into autonomous workflows. I specialize in developing AI-driven lead qualification, automated research agents, and custom API integrations that bridge the gap between your tech stack and your bottom line.

Worked as a Premier Relationship Officer in Hsbc Ph that manage high net-worth clients for bank services. Costumer & Technical Support Representative with the no.1 Cable, Internet and Phone provider in US for 5 years & 1 year experience as a Social Media Manager

Client-focused professional with 5+ years of experience managing, supporting, and
growing a portfolio of 70+ active clients in financial services. Skilled in onboarding,
account management, client retention, escalation handling, and relationshipbuilding. Experienced in team recruitment, digital outreach, and process
optimization using tools such as Calendly, Zoom, CRM platforms, social media, and
paid ads. Adept at B2B engagements, professional presentations, and delivering
measurable outcomes. Seeking a Customer Success Manager, Account Manager,
or Client Success Consultant role in SaaS, fintech, or corporate services, ideally
remote or hybrid

Hi, I’m Riza N. Marinduque – a Client Relationship Manager, Executive Virtual Assistant, and LinkedIn Outreach Specialist with over 12 years of experience in BPO, real estate, virtual assistance, and HR.I specialize in Client relationship management, lead generation, cold calling, LinkedIn outreach, social media marketing, some SEO, and CRM systems, helping CEOs, coaches, and professionals streamline their operations. My expertise also includes email management, appointment setting, and technical support, all backed by exceptional customer service skills that ensure seamless client interactions and business growth.As a licensed real estate agent, I have hands-on experience in property sales, rental management, and investor relations. My background in HR has also strengthened my abilities in recruitment, team coordination, and employee support.


I hold a Bachelor’s degree in Information Technology majoring in Computer Technology from Cebu Technological University and am currently pursuing a Juris Doctor degree at UV Gullas Law School. With my proactive approach, adaptability, and results-driven mindset, I am committed to delivering excellence in every role I take on.