IT Support Specialist
- Windows OS Clients, Windows Server, Active directory, WSUS.- Windows backup, recovery, migration, system security.- Microsoft 365, Office 365, Azure Fundamentals, Cloud Services.- ZohoDesk, ConnectWise, Salesforce, Sysinternals Suite, peripheral machine setup.- Trainings and certificate: CCNA, CompTIA Cloud,OSI Model,MS-900 Microsoft 365 Fundamentals.- Assisting customers through a variety of channels, including live chat, email and phone calls and remote connecti