I am a seasoned IT professional with over 25 years of experience across system administration, DevOps, cloud infrastructure, data engineering, and software development. My career spans both corporate and remote environments, supporting clients in industries such as healthcare, finance, and construction tech.
I specialize in cloud-based deployments (Azure), CI/CD automation, infrastructure-as-code (ARM, YAML), database management (SQL Server, MySQL, Oracle), and application development using Python, C#, and web technologies. I’ve led efforts in server configuration, network security, virtualization (VMware), and performance tuning of mission-critical systems.
My background also includes project leadership, troubleshooting, and operations management, making me highly adaptable in fast-paced, cross-functional teams. I am currently expanding my expertise in AWS, Kubernetes, and Terraform to complement my strong Azure and DevOps foundation.

I am a Software Developer with 8 years of professional experience, specializing -----------, full-stack development, and AI-assisted software development.

Back-End Development:
Strong expertise in ----------- Core / .NET Web APIs, working with SQL Server, MongoDB, and PostgreSQL. Experienced in using Entity Framework Core and -----------, delivering solutions across monolithic architectures and cloud-based microservices.

Front-End Development:
Proficient in JavaScript and modern frameworks/libraries including React, Angular, and jQuery, enabling the delivery of responsive and user-focused applications.

Cloud & DevOps:
Hands-on experience with Azure Cloud environments and implementing CI/CD pipelines, ensuring efficient deployments, scalability, and reliable release processes.

AI & Development Workflows:
Experienced in leveraging AI tools and creating AI-assisted workflows to improve development productivity, streamline coding processes, support debugging, enhance documentation, and accelerate software delivery. Leveraged AI tools such as Claude, GPT, Codex, and Cursor to support daily development tasks and established a structured workflow to improve the development process.

Leadership:
Proven experience in leading teams, mentoring developers, and driving project success through collaboration, technical guidance, and best practices.

Experienced SAP Euhreka Consultant and Microsoft Azure Devops Deployment with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Platforms, Management, Business Analysis, Program Management, customer onboarding's and Consulting.

-Hardworking and dependable professional with a strong combination of technical, IT support, and creative design skills.
-Experienced in using Control-M to monitor, run, and re-run scheduled jobs, ensuring failed processes are properly resolved and completed.
-Proficient in handling service requests using Microsoft SQL Server Management Studio (SSMS), including connecting to servers, modifying queries, and scripting database operations.
-Skilled in providing technical support, troubleshooting system-related issues, and coordinating with teams to deliver effective solutions.
-Knowledgeable in Machine Learning and Image Classification with a strong interest in data-driven technologies.
-Strong background in Embedded Systems Design, Real-time Systems, IoT Integration, C/C++ Programming, and Hardware Design.
-Experienced in Cisco Networking, including Network Security, Enterprise Networking, Routing & Switching, Wireless Essentials, and IoT Protocols.
-Proficient in Project Management, Excel Spreadsheets, Data Entry, and general administrative tasks.
-Advanced user of Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
-Creative and detail-oriented with experience in Graphic Design using Canva and Video Editing.
-Committed to delivering high-quality work, meeting deadlines, and continuously learning new skills to grow professionally.

I am a DevOps / Cloud Infrastructure Engineer with strong experience designing and operating production-grade cloud platforms across AWS and Azure.

I specialize in Infrastructure as Code (Terraform, CloudFormation), CI/CD automation, Kubernetes (EKS, AKS, ECS/Fargate), and DevSecOps practices including security scanning, IAM hardening, and compliance alignment (SOC 2 / ISO 27001).

I have led the design of multi-tenant cloud infrastructure, built reusable deployment frameworks, automated large-scale CI/CD pipelines, and supported critical production environments with a strong focus on reliability, scalability, security, and cost optimization.

My experience includes cloud migrations (AWS to Azure), observability implementation (Dynatrace, Prometheus, Grafana), and incident response for production-critical systems.

I am highly comfortable working in remote, fast-paced environments and collaborating directly with engineering teams to design, deploy, and maintain robust cloud-native systems.

Dedicated IT professional with a Bachelor of Science in Information Technology from Pamantasan ng Montalban<!----><!----><!----><!---->. I have extensive experience in IT service desk operations and technical support, currently serving as an IT Service Desk L2 for Citi Bank at Wipro Philippines, Inc.<!---->. I am known for being a hardworking, fast learner who is versatile in fast-paced technical environments<!---->. I possess a strong technical toolkit and am proficient in several industry-standard platforms and tools:Service Management: Expert in ServiceNow and Bomgar Cloud<!---->.<!---->Identity & Access Management: Proficient in Active Directory, Azure Multifactor Authentication, Microsoft Identity Management, and CyberArk<!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!----><!---->.Systems & Support: Experienced with Microsoft BitLocker Administration and Monitoring, MSRA, and the full Microsoft Office Application suite<!----><!----><!----><!----><!----><!----><!----><!----><!---->.

Software Engineer (.NET & Angular) with experience in C#, ASP.NET Core, Angular (TypeScript), and SQL Server. Skilled in full-stack web development, legacy system migration, REST API integration, and database management (MySQL, PostgreSQL, MongoDB). Experienced in IT support, web scraping, Agile collaboration, and building enterprise applications.

I am an IT professional with over 6 years of experience in Network Operations Center (NOC) environments and Managed Service Providers (MSPs), providing reliable technical support for US-based clients. I have extensive experience working after-hours US shifts and thrive in fast-paced environments where I can work independently with minimal supervision.

My background includes monitoring and managing critical IT infrastructure, handling P1/Priority 1 incidents, coordinating with internal teams, external vendors, and ISPs to ensure timely resolution, and maintaining high service availability. I am experienced in incident management, problem management, post-mortem documentation, and escalation procedures.

I am proficient with Microsoft 365, Active Directory, ServiceNow, LogicMonitor, SolarWinds, PagerDuty, Cireson, Kaseya, LiveConnect, PowerShell, Power Automate, and Microsoft Copilot. I also have hands-on experience with user onboarding and offboarding, email administration, account management, monitoring systems, automation, and DevOps support.

I am highly organized, detail-oriented, and committed to delivering excellent customer service while maintaining operational efficiency. I continuously seek opportunities to improve processes through automation and proactive monitoring, helping reduce downtime and enhance service quality.

If you're looking for a dependable IT professional with strong MSP and NOC experience who can quickly adapt, solve complex technical issues, and support your business with professionalism and reliability, I would be a valuable addition to your team.

Strategic Procurement Specialist and SAP Ariba Tester with a specialized focus on Freight & Logistics. Proven track record in executing UAT and functional validation for complex packaged applications. Expert at bridging the gap between technical developers and procurement stakeholders to ensure seamless system integration and operational efficiency.

I am a DevOps and Systems Engineer with over 10 years of experience in systems administration, cloud infrastructure, automation, and application support. I specialize in AWS, Azure, Terraform, CI/CD pipelines, PowerShell, Python, Linux, and Windows Server administration. In my current role at Cambridge University Press & Assessment, I build and maintain cloud and on-prem infrastructure, automate deployments and operational tasks, troubleshoot production systems, and support business-critical applications. I am a fast learner, detail oriented, and comfortable working independently or as part of a global remote team.

Developer specializing in C#. Thorough in maintaining clean code and best practices.

Please send me a text first before calling. Thanks!

Experienced Senior Full Stack Developer with years of expertise in designing, developing, and maintaining scalable web applications from frontend to backend. Skilled in modern JavaScript frameworks such as React, Next.js, and Vue, along with backend technologies including Node.js, PHP, and Python. Strong background in API development, database architecture, cloud services, and performance optimization.

Passionate about building clean, efficient, and user-friendly applications while following best coding practices and scalable architecture. Experienced in working with startups, agencies, and enterprise-level projects, delivering high-quality solutions on time and within budget.

Software QA Tester with 5+years of experience in web and mobile application testing. Experienced in manual testing, defect management, regression testing, and Agile/Scru-----------thodologies, with a strong focus on delivering high-quality software releases. Currently expanding knowledge in automation testing and API testing

Data Engineer with experience developing ETL pipelines, cloud migration solutions, and data quality frameworks for large-scale U.S. healthcare data platforms. Experienced in SQL, Python, Snowflake, Azure, and Streamlit, supporting datatransformation, validation, monitoring, and reporting workflows that improve data reliability and accessibility. Adept at collaborating with cross-functional teams to deliver scalable, high-quality data solutions in Agile environments.

--- Experienced Software QA Tester | Manual & Automated Testing | Bug Tracking Expert ---

Hi! I’m Roxan Joy Dagatan, a highly skilled Software Quality Assurance Tester with over 5 years of experience ensuring top-notch software quality. I specialize in mobile and web testing, helping development teams deliver bug-free, high-performance applications.

What I Can Do for You:

- End-to-end manual and automated testing for web and mobile applications
- Test case creation and execution based on requirements and acceptance criteria
- Bug identification, tracking, and reporting using Jira, -----------, Asana, and Azure DevOps
- API Testing with Postman
- UI Testing to match Figma designs and prototypes
- Conduct exploratory testing and root cause analysis
- Work in Agile/Scrum teams and attend daily stand-ups & sprint reviews

Tools I Use:

Jira | Asana | ----------- | Azure DevOps
Postman | Selenium IDE | Ghost Inspector
TestRail | TestPad | Figma | Browserstack

I am a highly adaptable, detail-oriented, and problem-solving QA professional who ensures seamless user experiences through rigorous software testing. Let’s work together to build high-quality software!

Available for full-time and part-time QA roles. Send me a message, and let’s discuss how I can help your business!