Dedicated and customer-focused professional with several years of experience in customer service, travel support, fraud analysis, and insurance accounts. Skilled in communication, problem-solving, and handling customer concerns efficiently. Known for being adaptable, hardworking, and committed to delivering excellent service in fast-paced environments.
Experience: 2 - 5 years
Experienced Customer Service Representative with a strong background in handling international accounts for telecommunications, travel, banking, and insurance industries. Excellent interpersonal, multitasking, and conflict-resolution skills with a passion for creating positive customer experiences.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Travel Agent in CxLoyalty. Was trained to use Amadeus as a tool for checking flight availabilities.
Experience: 6 months - 1 year
Customer Support in AAMI (AU)
Experience: 2 - 5 years
Experienced to use excel since Middle School
Experience: 1 - 2 years
Former Fraud Analyst with one of the bank in US (Trust)
Experience: 1 - 2 years
Was able to use it as a tool (Travel agent in CxLoyalty)
Experience: 1 - 2 years
Was able to use it as a tool (Travel agent in CxLoyalty)
Experience: Less than 6 months
Can do minor editing and promoting to social media
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