Charlie
Customer & Technical Support Specialist | Zendesk | Email , Chat & Voice | Remote
Verified
Overview
Looking for any work (8 hours/day)
at $2.49/hour ($480.00/month)
Bachelor's degree
Last Active
June 8th, 2026 (2 days ago)
Member Since
April 13th, 2026
Profile Description
Hi, I’m a Customer and Technical Support Specialist with nearly 2 years of experience in ISP and healthcare environments. I provide support via
In healthcare accounts, I assist with member inquiries, benefits, and dependent verification while ensuring HIPAA compliance, data privacy, and accurate documentation. I’m experienced with Zendesk and CRM systems, with a strong focus on troubleshooting, root cause analysis, and efficient issue resolution.
I’ve worked in high-volume environments where speed, accuracy, and customer satisfaction are critical. I’m comfortable working remotely, quick to learn new systems, and ready to support international clients in customer service, healthcare, or technical support roles.
Top Skills
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 1 - 2 years
An experienced customer service representative for healthcare account specializing verification of dependents.
Other Skills
Customer Support » Chat Support
Experience: Less than 6 months
Customer Support » Technical Support
Experience: 6 months - 1 year
An experience technical support specialist for voice and internet.
Customer Support » Phone Support
Experience: 1 - 2 years
Customer Support » Ecommerce
Experience: Less than 6 months
Office and Administration » Data Entry
Experience: 1 - 2 years
Virtual Assistant
Experience: Less than 6 months
E-Commerce » Shopify
Experience: Less than 6 months
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Alegria, Cebu
- Tests Taken
- IQ
- Score: 103
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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