Bernadette

Customer Support & Sales Specialist

70 ID PROOF
Verified
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Overview

Looking for any work (8 hours/day)

at $2.85/hour ($547.20/month)

Associates degree

Last Active

March 29th, 2026 (91 days ago)

Member Since

February 8th, 2026

Profile Description

Hi, I’m Bernadette — a Virtual Assistant with 6+ years of BPO experience combining customer support and outbound sales.

I worked nearly 4 years remotely with an Australian retail client handling phone, email, and chat support, resolving concerns while maintaining high customer satisfaction and meeting KPIs.

I also have 2 years of experience in cold calling, lead generation, and appointment setting for real estate and funding campaigns. I’m confident qualifying leads, handling objections, and booking quality appointments.

I bring strong communication skills, CRM experience, a results-driven mindset, and the ability to both support customers and drive revenue.

Ready to help your business grow!

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

*Delivered multi-channel support (phone, email, chat, SMS)

Experience: 2 - 5 years

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

*Conducted 100+ outbound cold calls daily to homeowners for Australian real estate clients.

Experience: 1 - 2 years

Experience: 1 - 2 years

*Qualified leads for mortgage refinance opportunities based on interest rate, loan term, equity position, and financial goals. *Identified refinance motivations including payment reduction, cash-out refinance, debt consolidation, and PMI removal. *Scheduled qualified appointments for licensed mortgage specialists.

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
35
Gender
Female
Website
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Address
San Jose Del Monte, Bulacan
Tests Taken
IQ
Score:  93
DISC
Dominance: 19%
Influence: 20%
Steadiness: 46%
Compliance: 15%
English
C1(Advanced)
Government ID
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