I provide high-level administrative support and customer experience management for businesses looking to scale. I specialize in managing customer inquiries via chat,
Technical Proficiency
I am fully proficient in the tools necessary to manage modern business workflows, I can easily adapt to new tools. My toolkit includes:
AI Tools: ChatGPT, Grammarly, Canva AI, Gemini and Copilot
Productivity: Google Workspace (Docs, Sheets, Slides, Drive), Microsoft 365
Communication: Zoom, Google Meet, Slack,
Customer Relationship Management:
Salesforce and Zendesk
Project Management: Notion, Trello, Asana and ClickUp
Design/Social Media: Canva, CapCut, Meta Business Suite, Later
Proven Experience
My professional background is rooted in dedicated customer service. I have completed intensive virtual assistant training where I managed real-life clients and successfully executed administrative tasks. This experience allows me to transition into your business with a clear understanding of how to handle complex tickets and maintain an organized schedule.
Availability and Commitment
I am available for Full
Professional Standards
I take pride in my reliability and proactive communication. I approach every task with a focus on accuracy and efficiency, ensuring that your customers are satisfied and your administrative needs are met without constant supervision.
REMOTE WORK READINESS
Internet:
Primary: PLDT Fiber up to 200 Mbps
Backup: Dito Home Wi-Fi up to 100 Mbps unli data
Power Backup: Prolink 650VA | 390W UPS Power Backup With AVR for Computer
Equipment: Personal desktop (12th Gen Intel(R) Core (TM) i
(16gb RAM) | Noise-cancelling headset (Jabra) | HD webcam | Dual Monitor |
Windows 11 Pro
Availability: Flexible schedule | Available for US/UK/AU or any other time zones|
Open to graveyard shift or any
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
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